User Management

There are three main areas when it comes to user management:

Adding users
Creating user groups
Assigning roles

Adding Users

Zoho Vault provides different options for you to add users into your account. You can manually add users by sending them an invitation via email, or integrate with other solutions, such as AD/LDAP, G Suite, Office 365, and Okta.

Creating User Groups

After adding users, you can group them for easy management. Create individual groups for different teams within your organization, then add the respective users to them. This will help with sharing multiple passwords and folders with the entire team. For example, you can create different groups for your IT, Marketing, Finance, and Human Resources.

Super-admins of Zoho Vault can add User groups from the User Management section under the Settings tab.
Click Edit to view the existing list of users in a user group.

Note: You can add or remove users from user groups anytime. Any new user added to the user group will inherit all the existing access permissions granted to that group.

Assigning Roles

Zoho Vault has three pre-defined roles: super admin, admin and user and they all have different privileges. You can upgrade your user to become an admin or a super-admin. An admin can help super-admins as a moderator for critical activities in Zoho Vault. They can perform all operations except user management. A user, however, will not be able to perform any admin operations. The following table details the different privileges:

Users	Admins (Every feature in the User account)	Super Admins (Every feature in the Admin account)
Add Passwords	Can see their own Dashboard as well as the team's Dashboard.	Add new users & Delete users
Password and Passphrase generator	Can view the Audits for the entire organization	Privacy Settings
Share Passwords	Compliance-ready Reports	Assign Roles
Import passwords	Data Backup	Enforce MFA & Reset/Disable MFA
Offline Access	IP Restriction	Transfer Ownership
Security dashboard	Can Approve the sharing status of awaiting users.	Configurations
Can create and share Folders (Professional & Enterprise plan)	Fine-Grained Controls (To restrict user's activities)	Clear User Master Password
Have a dedicated Audit tab.	Scheduler (Professional & Enterprise plan)	Grant/Revoke Access
Can create their own password policy.	Alerts (Enterprise plan)	Emergency Access (Professional & Enterprise plan)
Export Passwords		Geolocation Restriction (Professional & Enterprise plan)
Can Autofill Passwords with the help of browser extension		Create User Group (Professional & Enterprise plan)
Can Auto Save Passwords straight into Vault		Rebranding (Enterprise Plan)
Personalization tab (Language, inactivity timeout, etc.)		Integrations with AD/LDAP, Help Desk, SIEM, and Webhook (Enterprise Plan)
Mobile Apps (iOS & Android)
Share passwords with third parties
Unlock Vault
Passkeys
Secure Forms (Professional/Enterprise plan)

Note: The admins of your Zoho organization are automatically designated as Super Admin in Zoho Vault. Super-admins can upgrade or downgrade the roles of Users and Admins anytime in Zoho Vault.

Need more help? Take a look at some of the frequently asked questions.

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