Product Updates in Zoho Workplace applications | June 2025

Product Updates in Zoho Workplace applications | June 2025

Hello Workplace Community,

Let’s take a look at the new features and enhancements that went live across all Workplace applications this June.

Zoho Mail

Slideshow view for inline images in Notes

View all your inline images added in a notes in a effortlessly Slideshow view.

Open multiple Bookmarks at once

After installing the Zoho Mail Bookmarks extension for Chrome or Firefox, you can quickly open multiple bookmarks at once. Just select the bookmarks you want in the Bookmarks section and choose ‘Open bookmarks.’

Perform bulk actions at once for Notes and Bookmarks

Select multiple Notes or Bookmarks to perform bulk actions such as deletion, moving, and more, allowing you to efficiently manage and organize with ease.

Share and download reports

Attach Admin reports directly into Cliq, WorkDrive or Mail from Admin Reports. Additionally download these reports to access them even when you are offline.

User details summary enhancement

The User Details Summary preview is now enhanced to provide a clearer, more detailed view of user information in Admin Reports.

Zoho Calendar

Customize your view in Embed Calendar

Enhance your experience in Embed Calendar with intuitive view-specific options. Utilize the feature to display all day events in a dedicated row with an expand/collapse icon for easy navigation and view a comprehensive list of events for each day, ensuring no event is overlooked.

Use alias addresses for Calendar invites

As a calendar event organizer, you can now create and send invites using your alias email address. This helps keep your primary email address private while maintaining full control over your schedule.

Enhanced Google account synchronization

When you authenticate your Google account under the Synchronize section, it now automatically syncs with the Integration section, and vice versa. A single step for a smoother, and more unified experience.

Zoho Cliq

Meeting network statistics

Get a clearer picture of your meeting quality. You can now view real-time network statistics of your Zoho Cliq meetings on your mobile.

Nifty extension

Stay on top of your Nifty projects and tasks without leaving Zoho Cliq. Track tasks, view milestones, and get work done faster with the Nifty extension. You can check out the extension here.

Internal app approval management for admins

You can now, as an admin, view and manage internal app submissions like bots, commands, widgets, directly from the Admin Panel under Resource Management. This way you can approve or decline requests faster, all in one place.

Import from Meta and Google Workspace

Switching to Zoho Cliq just got easier. You can now import your data from Meta Workplace and Google Workspace with the click of a button.

Zoho Meeting

Hearing aid support

Hearing aid support has now been successfully integrated into Zoho Meeting, providing improved accessibility and compatibility for assistive audio devices.

Bluetooth car Audio and AirPlay audio support

You can now route meeting audio output to Bluetooth car audio or AirPlay-enabled devices, making it easier to stay connected while on the move.

Zoho Trident

Execute actions with Slash commands in the Cliq module

You can now use slash commands from the chat box inside the Cliq module to execute frequently performed actions like pinning messages or muting channels. Quickly execute actions with built-in or custom slash commands. (Available on Mac only.)

Host locked meetings for private conversations

The host and co-host of audio and video meetings can now lock an ongoing meeting. This prevents unauthorized persons from joining the meeting, allowing you to host truly private and secure meetings. (Available on Windows only.)

Search within Cliq conversations

You can now search for messages, files, and more right the within the chatbox. Quickly find the information you need from within channels, groups, and personal chats. (Available on Mac and Windows.)

View and manage .pst files

A .pst (Personal Storage Table) file is an Outlook data format that stores local copies of emails, contacts, and calendar events. You can now add .pst files to Trident to access archived emails locally without increasing your mailbox size. (Available on Mac and Windows.)

Export emails in .pst format

Exporting emails helps create secure, compressed backups of your emails. In addition to exporting emails in .eml format, you can now export them in .pst format. (Available on Mac and Windows.)

Switch sender address seamlessly

When composing or replying to an email, easily change the "From" address in the Mail Composer to choose which email account to send the message from and maintain the right context for your conversations. (Available on Mac and Windows.)

Smart Sign-in

Bypass typing your email address and password each time you sign into Trident with Smart Sign-in. Simply scan a QR code using the OneAuth app, and you'll be logged in directly. (Available on Windows only.)

Power up your scheduling

Integrate Cisco Webex as your conferencing option directly in calendar events. Connect your email account and activate the integration in Zoho Calendar to simplify how you meet. (Available on Mac and Windows.)

Zoho Writer

Sharing fillable templates with users without a Zoho account

Share your fillable templates with users who don't have a Zoho account with an one-time password (OTP).

AI-based label assignment of fillable fields

Zoho Writer now assigns an appropriate label for each fillable field, using optical character recognition (OCR) and AI.

Adding custom fonts for an organization

You can now upload your purchased fonts hosted on your organization's servers to Zoho Writer, making them available for use in your documents.

New features to power up merge templates

Securely share generated documents, use Zoho Forms' field upload fields in templates, and more.

Introducing the advanced automation flow designer in document merge templates

Zoho Writer's new automation flow designer lets you build dynamic workflows that adapt to your needs. Choose templates conditionally, use multiple templates at once, and add post-merge actions like combining, converting, or delivering documents in custom ways.

Zoho WorkDrive

Sync desktop folders effortlessly with WorkDrive TrueSync (Beta)

Tired of juggling files between your desktop and WorkDrive? Those days are now over with TrueSync (Beta). The Sync Desktop Folders feature lets you automatically sync your desktop folders to WorkDrive Web. That means no more copy-pasting files, and no more worrying if you are working on the latest version. 

How Sync Desktop Folders feature can help you
  • Real-time collaboration: Any changes that you or other team members make to any files in these folders on both ends will be instantly reflected in both your computer and WorkDrive Web. 
  • Work anywhere: Access and edit your files on your desktop even when you are offline. When you are online, TrueSync intelligently updates all of your files in WorkDrive Web to reflect the latest changes. You can map up to 5 folders in your computer. 
  • Cross-platform compatibility: Works seamlessly on both Windows and Mac operating systems.  

Zoho Connect

Smarter search with NLP

Find exactly what you’re looking for faster. Our new Natural Language Processing (NLP) search understands everyday language, so you can just type what you need!

Manage deleted surveys in the trash

Deleted surveys now go to trash, where you can choose to restore them or permanently delete them anytime you want. 

New controls for file uploads and downloads

Admins now have more extended control over file uploads, downloads and attachment settings in the network.

Zoho Vault

Introducing Manage Inclusions for data backup

Previously, administrators could exclude users from receiving data backups. With the new Manage Inclusions feature, they can now selectively include specific users to receive automatic backups, offering more precise control over data distribution.


      • Sticky Posts

      • Product Updates in Zoho Workplace applications | December 2025

        Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this December. Zoho Mail Block emails without notifying the sender Block emails without sending a rejection notification
      • Product Updates in Zoho Workplace applications | November 2025

        Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this November. Zoho Mail Format comments easily using Slash Commands With Slash commands, you can easily format text, insert
      • Product Updates in Zoho Workplace applications | October 2025

        Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this October. Zoho Mail Create Signature from Compose window You can now effortlessly create a Signature using the Create
      • Product Updates in Zoho Workplace applications | September 2025

        Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this September. Zoho Mail Attach email as EML file in Compose Effortlessly attach emails as EML file in Compose by simply
      • AI in Zoho Workplace: A Sneak Peek into What’s Coming!

        Hello everyone, We’re super excited to share something we’ve been working on and we want you to be part of it! You may have seen our announcement blog post introducing a major evolution in how AI works within Zoho Workplace. Want to be among the first

        • Recent Topics

        • Proposal for Creating a Unique "Address" Entity in Zoho FSM

          The "Address" entity is one of the most critical components for a service-oriented company. While homeowners may change and servicing companies may vary, the address itself remains constant. This constancy is essential for subsequent services, as it provides
        • Workflow Down/Bug

          We have a workflow that sends an email to one of our internal departments 10 minutes after a record is created in a custom module. The workflow actually works correctly. However, we have now noticed that on January 8, between 3:55 p.m. and 4:33 p.m.,
        • Service Locations: Designed for Shared Sites and Changing Customers

          Managing service addresses sounds simple—until it isn’t. Large facilities, shared sites, and frequently changing customers can quickly turn address management into an operational bottleneck. This is where Service Locations deliver clarity and control.
        • Can I re-send the Customer Satisfaction Survey after a ticket closure?

          Hello, Some customers does not answer the survey right after closure, is it possible to re-send after a few days or weeks? Best Regards!
        • Filter contacts based on selected category in Zoho Desk ticket

          Hello community, I’m setting up the Tickets module in Zoho Desk and I need help implementing the following: When a category is selected in a ticket, I want the Contact field to be filtered so that it only displays contacts that are related to that category.
        • Mapping a new Ticket in Zoho Desk to an Account or Deal in Zoho CRM manually

          Is there any way for me to map an existing ticket in Zoho desk to an account or Deal within Zoho CRM? Sometimes people use different email to put in a ticket than the one that we have in the CRM, but it's still the same person. We would like to be able
        • Assign Income to Project Without Invoice

          Hello, Fairly new user here so apologies if there is a really obvious solution here that I am just missing... I have hundreds of small deposits into a bank account that I want to assign to a project but do not want to have to create an invoice every time
        • Tracking Non-Inventory Items

          We have several business locations and currently use zoho inventory to track retail items (sales and purchase orders). We were hoping to use zoho inventory to track our non-inventory items as well (toilet paper, paper towels, etc). I understand that we
        • Profile Page View Customization

          I need to change the fields, sections from the profile view of an emplyoyee.
        • Zoho Desk Android app update: Filter, Sort and Saved filters Enhancements

          Hello everyone! We are excited to introduce the below features on the Android version Zoho Desk mobile app: 1. Filter & Sort support has been introduced for the Contacts and Accounts modules. 2. Sort options is now available in Custom Modules as well.
        • Zoho CRM Meetings Module Issues

          We have a use-case that is very common in today's world, but won't work in Zoho CRM. We have an SDR (Sales Development Rep) who makes many calls per day to Leads and Contacts, and schedules meetings for our primary Sales Reps. He does this by logging
        • How to filter Packages in zoho inventory api

          Hi Team, I want to perform some tasks in a schedular on the packages which are in "Shipped" state. I tried to use filter_by in my api call but in return I get response as {"code":-1,"message":"Given filter is not configured"} My Api request is as follows
        • Accessing shared mailboxes through Trident (Windows)

          Hi, I have a created a couple of shared mailboxes. The mailboxes are showing up on the browser based Zoho workplace, but I cannot seem to figure out how to access my shared inboxes through Trident (Windows). Am I missing something or is this feature not
        • Issues Logging into ZOHO

          Hello, one of my coworkers is having issues logging into ZOHO, she has requested a code when entering and the email is correct but she has not received the code. can you help us with this?
        • Feature Request: Ability to set Default Custom Filters and apply them via URL/Deluge

          I've discovered a significant gap in how Zoho Creator handles Custom Filters for reports, and I'm hoping the Zoho team can address this in a future update. This limitation has been raised before and continues to be requested, but remains unresolved. The
        • Closing the Loop: Why Lookup Asymmetry is Harming Data Integrity in Creator

          TL;DR: Lookup fields allow users to add new related records inline via the "+" icon, but there's no equivalent ability to edit an existing related record without navigating away and losing form context. Adding a native "Edit" icon—with automatic User
        • filtering lookup field options based on information in another module.

          In our CRM system. We have the standard Accounts and Deals modules. We would like to introduce the ability to classify Accounts by Sector. Our desired functionality is to have a global list of all sectors that an Account can select, with the ability to
        • Really want the field "Company" in the activities module!

          Hi team! Something we are really missing is able to see the field Company when working in the activities module. We have a lot of tasks and need to see what company it's related to. It's really annoying to not be able to see it.🙈 Thx!
        • Cliq iOS can't see shared screen

          Hello, I had this morning a video call with a colleague. She is using Cliq Desktop MacOS and wanted to share her screen with me. I'm on iPad. I noticed, while she shared her screen, I could only see her video, but not the shared screen... Does Cliq iOS is able to display shared screen, or is it somewhere else to be found ? Regards
        • Service op locatie organiseren met Zoho FSM: waar lopen organisaties tegenaan?

          Bij organisaties met service teams op locatie merken we vaak dat de complexiteit niet zozeer in de planning zelf zit, maar in wat er rond die planning gebeurt. Denk aan opvolging na interventies, consistente servicerapporten, en het bijhouden van installaties
        • Introducing Assemblies and Kits in Zoho Inventory

          Hello customers, We’re excited to share a major revamp to Zoho Inventory that brings both clarity and flexibility to your inventory management experience! Presenting Assemblies and Kits We’re thrilled to introduce Assemblies and Kits, which replaces the
        • Does the ability exist to make tax on the customer profile mandatory?

          I am reaching out to inquire about the possibility of making the "Customer Tax" field mandatory when creating a new customer in Zoho. We want to ensure that all customers have their tax information recorded to maintain compliance with our internal processes.
        • How to integrate XML with Zoho CRM

          Hi, I have an eCom service provider that gives me a dynamic XML that contains order information, clients, shipments... The XML link is the only thing I have. No Oath or key, No API get... I want to integrate it into Zoho CRM. I am not a developer nor
        • email association with CRM

          Why is it 2024 (almost 2025) and Zoho has not figured out how to integrate email with CRM? It is so inconsistent at associating emails within CRM. I am an attorney. I have clients and work with other attorneys. Attorney John Doe is associated with multiple
        • Fix the speed

          It takes ages to load on every step even though my dataset is quite small.
        • Credit Note for Shipped and Fatoora pushed invoices

          We have shipped a Sales Order and created an Invoice. The Invoice is also pushed to Fatoora Now we need to create a credit note for the invoice When we try it, it says we need to create a Sales Return in the Zoho Books, we have already created a Sales
        • FSM - Timesheet entires for Internal Work

          Hi FSM Team, Several of my clients have asked how they can manage internal timesheets within Zoho FSM. Since their technicians already spend most of their day working in FSM, it would be ideal if they could log all working hours directly in the FSM app.
        • Add a way of clearing fields values in Flow actions

          It would be great if there was an option to set a field as Null when creating flows. I had an instance today where I just wanted to clear a long integer field in the CRM based on an action in Projects but I had to write a custom function. It would be
        • Role Management

          I am creating an analytics dashboard for a company that will be utilized by its various departments such as Finance, Marketing, and HR. My goal is to design the dashboard with separate tabs for each department. Additionally, I plan to implement role-based
        • Link Contacts to Billed Accounts

          Hello, I want to do a survey on all my customers of 2025. For that I want to select all contacts linked to accounts who where billed in 2025. How to I create this link to I can then use Zoho Survey with this database of contacts?
        • Highlight a candidate who is "off limits"

          Hello: Is there a way to highlight a candidate who is "off limits"?  I would like to have the ability to make certain candidate and / or Client records highlighted in RED or something like that.   This would be used for example when we may have placed a candidate somewhere and we want everyone in our company to quickly and easily see that they are off limits.  The same would apply when we want to put a client or former client off limits so no one recruits out of there. How can this be done? Cheers,
        • Announcing new features in Trident for Windows (v.1.37.5.0)

          Hello Community! Trident for Windows just received a major update, with a range of capabilities that strengthen email security and enhance communication. This update focuses on making your mailbox safer and your overall email experience more reliable.
        • Early Payment Discount customize Text

          Hi, I’m currently using Zoho Books and am trying to customize the standard “Early Payment Discount” message that appears in the PDF invoice template. I’ve reviewed the documentation here: https://www.zoho.com/books/help/invoice/early-payment-discount.html
        • Automatic Matching from Bank Statements / Feeds

          Is it possible to have transactions from a feed or bank statement automatically match when certain criteria are met? My use case, which is pretty broadly applicable, is e-commerce transactions for merchant services accounts (clearing accounts). In these
        • Deprecation of SMS-based multi-factor authentication (MFA) mode

          Overview of SMS-based OTP MFA mode The SMS-based OTP MFA method involves the delivery of a one-time password to a user's mobile phone via SMS. The user receives the OTP on their mobile phone and enters it to sign into their account. SMS-based OTPs offer
        • Zoho Sheet - Desktop App or Offline

          Since Zoho Docs is now available as a desktop app and offline, when is a realistic ETA for Sheet to have the same functionality?I am surprised this was not laucned at the same time as Docs.
        • DKIM Now Mandatory - Changes to Zoho Forms Email Policies

          Hello Zoho Forms Users, This post is to inform you about an important update regarding the authentication of all email domains in your Zoho Forms account. This year, we are doubling down on our commitment to deliver a secure, seamless, and empowering
        • Call description in notes

          When completing a call, we type in the result of the call in the description. However, that does not show up under the notes history on the contact. We want to be able to see all the calls that have taken place for a contact wihtout having to go into
        • Email Address for Contact not Populating

          When I click "Send Mail" from a Contact's page, their email address does not auto populate the "To" field. How do I make this happen?
        • New in CRM: Dynamic filters for lookup fields

          Last modified on Oct 28, 2024: This feature was initially available only through Early Access upon request. It is now available to all users across all data centers, except for the IN DC. Users in the IN DC can temporarily request access using this form
        • Next Page