What's New — January 2021
Hello everyone, We're excited to announce the release of some features and a couple of enhancements for January. We hope it will help you plan your event without a hitch. Without further ado, let's get into the latest updates from Backstage. Say helloSpotlight 28: Streamline session management using hosts
Anyone who’s hosted an event will know how unpredictable they are and how chaotic they can get. That’s why a lot of time is spent in planning every aspect of the event—team members are given defined roles, everything is checked and rechecked, and speakersSponsor descriptions are duplicated between sponsors
The description of the last sponsor I edit is being transferred to all other sponsors. It's as if there is only one description field that's shared between them. In the screenshot attachments you can see the description of the third (and last) sponsorAnnouncing offline payment modes for event tickets
Hello everyone, Collecting ticket payments from prospective attendees can be a tricky part of event planning. While Zoho Backstage has always allowed you to collect payments online as people buy tickets from your event microsite, we have now enabledZoho Backstage in 2020: A retrospective
To learn more about the features we released in the last year, please visit our What's New page.Edit automated speaker emails
Hello, When I add a speaker, they automatically get an email inviting them to join the event. I would like to edit this email, but I can't find it. Anyone know where this email lives for editing? (Example below) Thanks!New: Rich-text editing comes to Zoho Backstage
Here at Zoho Backstage, our goal is simple: to give you what you need to host your events your way. And this latest feature is one a lot of our users wanted—a Rich Text Editor (RTE). It comes with all the usual formatting options like text emphasis styles,What's New — November 2020
Hello everyone, This month, our existing features have undergone quite a few updates and enhancements, and we hope you can see the difference in how much better and more cohesive the overall Backstage experience is. Here we go with a quick rundown ofTips and Tricks 9: Custom privileges for individual team members
Hello everyone, Today we're going to look at how to customize roles and privileges for each individual team member. Why would you need to do this? Well, even if your business's job roles have been customized for your organization at large, they stillany plan to allow registration/invoice on backstage to pay thru wire transfer?
We organise a series of exclusive, expensive B2B events where leads needs to register first and pay later, after approvals, or from finance departments. are you planning to implement this in the near future?Error when purchasing tickets
If a guest tries to purchase a ticket from their smartphone, they will get an error. Uncheck "I am attending" and you can proceed. There is no problem with the procedure from the computer. What is the problem? Do you have a solution? Best regards.The “Zoho Backstage for Admins” virtual training program is back
Hello everyone, Sometime back, we hosted our first ever virtual training session to help you learn the ins and outs of Zoho Backstage. We hope those of you who attended found it useful. For the people who missed it, we’re back with another session.Events page cancelled spelt wrong
Hi we have noticed that on our events page when we have cancelled an event it is spelt wrong "canceled" should be "cancelled" it is spelt right on the course page.Spotlight 27: Digitally showcase your event’s brand
You can measure your event’s performance on two parameters, the ROI and the “experience” it gives attendees. While the former might seem more important at first glance, it’s the latter that defines an event’s true success. The bigger, more lasting theCalendar PDF
Would like the option to print a pdf version of a yearly calendar full of events similar to the microsite but as a full year.Customized Ticket Form Issue
Hi, I have found an issue with the Customized Ticket Form i am unable to add or edit the attendee for section as you can see in the attached image. I have tried every microsite we have running.What's New – October 2020
Hello everyone, We’re in the final quarter of 2020, and the event world is starting to take a turn for the better. With more and more countries relaxing their lockdown restrictions, live events are finally back, albeit on a smaller scale. This month, ZohoTraining program: Become a Zoho Backstage expert
Hello everyone, With the event industry undergoing changes in the past couple of months, leaving a positive and lasting impression on attendees means you have to keep up with the pace of the world. The key to this is using technology like Zoho BackstageWhat's New – August 2020
Hello everyone, August has been a good month for us at Backstage. Like usual, we squashed some bugs, tinkered with the code to improve app performance, and introduced new features and enhancements. Here's a quick rundown of all that's happened this last month. Event cancellation made easy Event organizers make a lot of hard decisions, but nothing is as difficult as the one to cancel an event. At Backstage, we'd like to support you better with the process by making it a little easier. That's why weWhat's New – September 2020
Hello everyone, We spent September working on a few of under-the-hood improvements and squashing some bugs along the way. We've also rolled out a new feature to make your event microsites more versatile. So here are the latest feature updates from Backstage. Page-level permissions and smart buttons that you can customize Increase the security and exclusivity of your event microsite by setting up visibility level permission for your pages. When you do this you can control who can access a specificSpotlight 26: Host interactive virtual sessions with Backstage OnAir
According to a recent survey by Markletic, two of the biggest challenges organizers face when hosting online events are attendee engagement and interaction. Where in-person events bank on the impact of face-to-face communication to engage attendees, virtualIntroducing: Page-level permissions for your event microsite
Your event microsite is the digital one-stop-shop for anyone interested in your event. However, it's not necessary for everyone to have access to all microsite content. As event planners know, exclusivity can be a big incentive, and restricting access to content can make it all the more enticing. Another reason not to allow everyone access is security. With the increase in virtual events—especially free ones—it's easier than ever for trolls to access your event, so having some form of gatekeepingIdeas for Using Backstage for Parking and Admission Tickets
Due to Covid, our health department is requiring that we limit physical attendance to our local event. I thought Backstage would be perfect for this, but I am running into limitations. We need to have people purchase parking and admission to our event, as below, and I wanted to see how to do it: Parking - $5: Friday Session 1 Session 2 Session 3 Session 4 Saturday Session 1 Session 2 Session 3 Session 4 Sunday Session 1 Session 2 Session 3 Session 4 Admission - $3 Enter qty for admission Is thereSpotlight 25: Spread the word about your event
The success of your event depends on your marketing strategy; the more visible your event is, the more the people who'll register for it. That's why it's important to have an effective and multifaceted event promotional strategy—one that can make yourSpotlight 24: Glean audience feedback for sessions
Feedback forms are great tools to know what your audience thought at the end of your session. Enabling attendees to provide input that is useable is fundamental when it comes to understanding where they stand and where you should improve. With Backstage, you can collect feedback at the end of every session and customize your feedback form to further help you evaluate your audience and improve your presentation. Allow attendees to rate a session To display this form for attendees, go to the SessionsZoho Backstage - Web Hook
Are there any examples of Zoho Backstage - Web Hook integrations that can be shared. I am trying to put all the attendees list in Zoho Sheets so that we can create a dashboard in ZOho Analytics on it. Thanks, -NaveenNew: Cancel your event in three simple steps
Sometimes, despite your best efforts, the show cannot go on as circumstances beyond your control might force you to cancel your event. Over the years, natural disasters, political crises, and, more recently, COVID-19 have all caused many events to be canceled. We know it is, quite possibly, the single most difficult decision any event organizer has to take and a painful one at that. At Backstage, we'd like to help smooth the process for you, at least a little. And so, we've introduced this newAnnouncing Backstage OnAir, our in-house virtual events solution
These past months have seen a huge rise in the number of virtual events with some of the biggest events of the year going online. Though there's little possibility for virtual events to completely replace in-person ones, COVID-19 has shown how flexibleMeeting for Backstage: Present virtual sessions, captivate your audience
Virtual events have seen immense growth in the last few months—almost 1000% according to one study—and most event organizers and marketers believe they'll remain popular even in the future. This decision to retain virtual events is completely understandableWhat's New – July 2020
Hello everyone, We're always working to improve the Backstage experience for you. In pursuit of that, we've recently rolled out features to help you effortlessly host online events, along with a few other updates as well. Here's everything that happened this month in a nutshell. Host online events with Backstage OnAir Create events that can be hosted virtually with Backstage OnAir and help your attendees stay engaged throughout the event. When creating an online event, simply select BackstageSpotlight 23: Connect with your attendees over photos
People love taking photos at events. A quick selfie with a speaker, exaggerated poses near fancy signage, and planned-to-the-tee candid shots—we've all either done these at events or at least seen other people do them. So why not leverage people's loveIntroducing activity logs to review action history
Hello everyone, In today's world, most of our data is online, and a lot of people use multiple devices to do their day-to-day work. Many industries, such as the event industry, have a need to amp up the security and transparency for team members who are a part of your event. With this in mind, we're introducing activity logs in Zoho Backstage to provide you more visibility of actions taken by your event team members on the platform. Trace user activities The activity log for any portal can be foundVirtual Event
So - in this day and age of COVID - Virtual Events are the new norm for people attending events. I own an AV and staging company and needless to say we are not AV and staging. However the Zoho backstage application could be our savior. And I mean Savior. We want to use the application to host virtual events instead of live events. I see that you have added the ability to put one virtual event button on the home page of the backstage app but this is not sufficient as there are typically manyZoho Backstage to Zoho Analytics Integration
We are running multiple events in Backstage. We would like to track how the registrations are happening for these events ahead of the event day (e.g. 60 days before the event, 30 days before the event, etc.) Is there easy integration with Zoho Analytics so that we can easily track it rather than exporting data from Backstage, putting it into Zoho Analytics and then refreshing reports/dashboards? ThanksTracking campaigns in Backstage
How can I track what campaigns are driving registration in Backstage? ThanksConvert one time backstage ticket to subscription
I want to make it easy for people to convert their backstage registration ticket into an annual subscription. Any easy way to do it without asking people to put they credit card info again. ThanksConfigure Automated E-mails
is there a way to configure which fields are add into the 'tickets details' section on automatic e-mails? it would be better to have company name included or an option to add any from the ticket registrations page.Spotlight 22: Evaluating your event's performance
An event organizer's job isn't over with the completion of the event. Some might even say the toughest task is yet to come—measuring the event's success and its ROI. As organizations worldwide invest heavily in events every year, they expect tangible,Zoho Backstage : questions
Dear Support, I have a few questions regarding Zoho Backstage. Can you please tell me if it's possible: 1) To customize the theme of the website and the tickets (fonts family, weight, colors, etc.)? 2) To use only the ticketing space (without the website) and to integrate (iFrame, for ex.) the ticket space in another website? 3) To connect Google Tag Manager and Facebook Pixel?Problem adding contacts to a CRM campaign that is from Backstage
I have integrated Backstage with Zoho CRM but am unable to add members to the campaign in the Zoho CRM contact. When in the contact page and selecting Campaigns to add, none of the Backstage specific campaigns show up as an option to add to the record. However when going to the Campaign tab it is clearly listed and working. It seems that the only way to add is to click the Invite Prospects button on the Campaign page but that process is extremely difficult. I have several to add and am beingNext Page
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What's New - August 2025 | Zoho Backstage
Every month, Zoho Backstage grows with you. These updates aren't just features and fixes, they're about making your workday smoother, your events more impactful, and your attendees happier. We’ve listened, learned, and shaped this release to keep thingsWhat's New - July 2025 | Zoho Backstage
Start smart, end strong. From knowing who’s coming to celebrating who showed up, July’s updates help you run events that feel organized from the first invite to the final thank you. Planning an event used to be like writing a choose-your-own-adventureWhat's New - June 2025 | Zoho Backstage
Plans change. People cancel. Tickets get handed off. It happens, and we understand. As an organizer, you need tools that offer flexibility for attendees while protecting your event’s integrity. That’s why we’ve built features to help you manage theseWhat's New? - May 2025 | Zoho Backstage
Hi everyone, A May-zing month for you! As summer rolls in and event season picks up the pace, we’ve been working on a set of updates in Zoho Backstage to help make your day-to-day life a little easier. This month’s improvements are all about tacklingWhat's New - April 2025 | Zoho Backstage
Hello there, Phew! It’s been a busy month—and it’s all for you. You know that feeling when your to-do list is long, your coffee’s gone cold, but your team is absolutely crushing it behind the scenes? That’s been us this month. Between brainstorming, building,
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Important notice: Changes in sender domains
Hello Backstage users, This is a heads-up about a major change with sender domains in Zoho Backstage. In response to Google's new guidelines for email senders, Backstage won't be able to send emails with the sender domain "gmail.com" or "googlemail.com".Spotlight 26: Host interactive virtual sessions with Backstage OnAir
According to a recent survey by Markletic, two of the biggest challenges organizers face when hosting online events are attendee engagement and interaction. Where in-person events bank on the impact of face-to-face communication to engage attendees, virtualAnnouncing Backstage OnAir, our in-house virtual events solution
These past months have seen a huge rise in the number of virtual events with some of the biggest events of the year going online. Though there's little possibility for virtual events to completely replace in-person ones, COVID-19 has shown how flexibleIntroducing the mobile app for event organizers
It doesn't matter if you're planning your first trade show or an annual executive retreat—organizing an event requires your undivided attention. This is especially true on event day, when things can quickly get out of hand. So how can you stay on top of everything happening at your event? Introducing the Zoho Backstage for Event Organizers mobile app, for Android and iOS—designed to improve and simplify your event management. Getting things started on time, checking in attendees on event day, followingAnnouncing Zoho Backstage: Your complete event management software
With just a few months till the event, you're still racking your brain. Did you advertise to the right audience? Is your event website design appealing? How will you keep attendees engaged and interested during sessions? It doesn't matter if you're organizing
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