Push to CRM function
Hello, is it possible to use the "push to CRM" functions without integrating Marketing Automation with Zoho CRM? I integrated Zoho CRM with campaigns, that is why I cannot integrate Marketing Automation, too. In my use case pushing leads to CRM, whenPosting on Linkedin
Hello all, I am investigating the possibilities of posting from MH directly on Social media. We have a company page on Facebook and we can directly post on this page from MH. For LinkedIn I expect the same, my post should be shown on my company. This does not work and the reply from one of the Zoho employees is: Thank you for contacting Zoho MarketingHub. Kindly note that there is no provision to post on the Page from LinkedIn. When you do a post campaign, it will be posted in your Wall. Hope thisadd tags
Can you help me how to add tags in existing contacts from "Whitepaper"?Zoho Marketing Automation - Zoho CRM integration error
Hello, I'm trying to import lead from Zoho CRM into Zoho Marketing Automation. When trying to associate the Zoho CRM account I get this error: Any hint on how to solve? Thank youProblem sending mass emails
When I send a mass email I receive an email saying how many recipents i have added but that zero or a very small number of emails were successfully sent. Why is it that barely any emails are sending? Am i doing something wrong when sending them? I haveHow to delete immediate sync by other users?
Hi Zoho MA Team, I am newbie to Zoho MA and I am having problems in immediate sync. Since the maximum limit per module is 5 only, I want to delete other user's immediate sync which are inactive. But I got this error. Delete permission for Leads is alreadyCan I track email replies?
I understand how to trigger a process if an email is opened, or a link is clicked. However, is there a way to create a response based on a reply to an email? For example send a message, if the recipient replies then update the field and remove it fromCannot Assign CRM Task Subject
Like title says, when setting a CRM task as a journey item inside Marketing Automation there is no field to set the subject. All the subjects for the tasks are undefined. Which does not help the CRM user with the task as they have no clue what to dLet a contact run through a journey multiple times
Is there already a solution available to let contacts run through a journey multiple times? I have a demo request form + journey, and it is desirable that contacts can run through multiple times. Same for a general whitepaper download form with a hiddenGoal reached after form fill is marked as anonymous
I have defined a goal in Marketing Automation > Web assistant. Visits any page with a specific keyword in its URL. The implementation is that one can reach the goal page after a form fill. I was expecting that the goal would be counted as an 'known',Going through a journey not in the history at crm level
Hi, is there a way to view at CRM level that a contact has completed a specifiek journey ( from Marketing Automation ) I was expecting to see this in the contacts history? Stuff like -> field out form, with a date? Ended journey at ...Zoho Marketing Automation Goal appears empty in Zoho CRM
The reached goal defined in Zoho Marketing automation get synced to my ZOHO crm. Modified Time in CRM is ok, but the label for the goal is missing in my crm, I see an empty field. What could cause this error? It seems that my goal name is written in theDelay in viewing goals within Marketing Automation
Hi, I think that there is a big time lack in viewing reached goals within Zoho MA. Can you please verifiy?Recuperating a Deleted Journey
Hey Zoho! I need help restoring a delete journey. Could you help me with this? If not at least send me the results and reporting. It's name goes as something like email blasts 04212022Form based campaigns with CRM Lookup
Hello, I am sending emails with a form link to my contacts via ZOHO CRM, to let them check and eventually update their details. If they click on the form link, the form that pops-up is already prepopulated with their details stored in CRM. (Lookup field). I would like to do the same with Marketing-Hub. But the form integration is only linking a form and not auto-filling existing fields. Thanks for your helpSignature copy works only in Firefox and Safari
HI, I noticed today a problem during a demo I did of the email Signature Campaign. I shared the sigature to myself, received the mail with the link to the signature to be copied: I tried all of the tab (except outlook, I'm on Mac), to copy the the clipboard.Duplicate Values
Hi, I am trying to update our internal contact's email address as we recently changed our emial domain from thinklogicmarketing.com to thinklogicmediagroup.com. Some of the leads I am trying to update are prompting that there is a duplicate value. ThoughDeleting leads
Is there a way to delete more than 200 leads at a time? We are trying to remove leads who have acquired less than 100 lead score which were added in 2019-2020 to free up space for newly acquired contacts. Would be convenient if we can select the filteredSo here we are in the last month of the 4th Qtr 2021, Is there any news on Version 2?
Is there any news on Version 2?List based fields
Give us the ability to have individual fields within a list. This would enable us to store information that is related on the list in database fields without having to create individual fields for each list. Confused? Let me give you an example: Lets say I have different lists, for each product I offer one list. And a customer is added to the list, if they buy my product: Lists: - Product A - Product B - Product C - Product D And I'd like to store for each purchase the following informations:Could the Zoho MH team at least tell us what is planned in the new version?
Hi All, I really would like a pre-release doc that would tell us what is coming and what has been fixed in the new MH. We have been being told for about 9 months now that the new version of MH is coming. OK, so the date gets pushed. That is understandableView stats and updates in CRM?
I have spent days switching from campaigns to marketing automation, and now I go to find the campaign in the CRM and there is NOTHING at all? is there any way to attach a campaign from marketing hub to a lead in the CRM? can I do it another way? maybeHELP! Newsletters in Zoho Automation
Has anyone been able to successfully create newsletters in ZMA? In Zoho campaigns I would use a Sign Up Autoresponder. But in ZMA there are only the "calendar" and "cyclic" options for autoresponders. I can't use Journeys because every time you edit"ignored on" alert in Zoho Marketing Automation Journey
Hi Guys, Why I've the "ignored on" alert in Zoho Marketing Automation Journey. what does it mean? thanks WalterSender address based report
Is there a way to get a report based on sender address? Would want to know which campaigns we used this sender address for.will a lead be notifed on "delete"?
Will a lead be notified when I delete him/her from ZMAs lead list? If yes, can you please let me know how to remove a lead withou sending a notification? You may want to add that answer to your knowledge base as well, since I did not find it there: https://help.zoho.com/portal/en/kb/marketing-automation/user-guide/list-management/lead-management/articles/how-to-delete-leadsactivity tracking
Hello, We have faced some issues with zohoMarketingHub lately and the issue is being that a lead can't enter the journey more than once. We want to send emails to our leads, currently we are planning to send them through zoho crm but we still want to use the tracking system that MarktingHub is providing. Is there any way to embed those tracking links inside our email templates so we can track when a client opens the email and interacts with the content in this email? Is there any workaround?Mail-Templates: Configuring Image-Padding
Hey there, I'm kind of lost because I'm not able to add a padding area to my images within the mail template editor. Back in Zoho Campaigns you could choose whatever image section you want to customize and configure the padding in the left sidebar. InSync services not working
Hello, So I have done quite a bit of research about this issue, and nothing seems to work or get me closer to my question getting answered. My problem is that when I click sync services, the URL changes, but it does not open and will keep me on the sameLead Automated Email Workflow for No Responses
Hey, guys! Ooof, 5 days of workflow structuring and template writing and here I am with my first workflow. I activated it and did a limited beta testing, now impatiently waiting for the first real passage. Although it is Zoho MarketingHub that is meant to handle the leads, my understanding was that it lacks the ability to act on an email reply (instead, only on opens and clicks). Zoho Campaigns can handle replies. Plus, since I already have Zoho Campaigns integrated with CRM, I am unable to integrateShow To Option is Missing in Marketing Automation
FOr some wierd reason the Show To option is not available when configuring the Smart Popups. Anyone can help? Thanks,Zoho MarketingHub Leads limit
Hi, I would like to know how to increase the limit of Leads we can have in Zoho MarketingHub. In the section settings->general->subscription. It appears "Zoho One Enterprise (5500 Leads)". Using Zoho MarketingHub we reached a number of leads over 5500 and then we saw a pop-up asking us to pay more. Consequently we deleted our old Leads for having space for more. How could we increase that limit and how much does it cost?how can I manually add a lead to a journey?
Anyone has an idea how to manually (!) add a lead to a journey? I have a couple of journeys up and running but now I would like to add a single not-so-new lead to a a new customers' journey. How can I do that? I did not find any solution so far, neitherIs there a way to push leads TO the zoho crm? Not just synchronise information from the crm to this marketing hub?
We have begun setting up this 'sync' but it appears to be one-way. We wanted to effectively push form submissions out of this marketing hub and in to the crm? Have any users out there managed to achieve this?How can I associate Lead Gen form with the content on my website
I would like some of the content on the website to be protected, where people are asked to provide their information before they can access it. How can I do this using Zoho Marketing Cloud? E.g. - go to this page - https://www.talend.com/lp/gartner-2020-dimq/.Conditional Journeys for date defined by Lead with criteria
Hello dear Zoho Marketing community. I have a question about Journeys. We need to send a series of emails, triggered X days after the date field (defined by Lead when submitting a web form). Tree planting date in this case. The email series depend onTaking a lead out of a journey
Hey everyone I wanted to know how I can take a lead out of a journey once we have converted them to a customer in the Zoho CRM. For obvious reasons I don't want to carry on sending marketing emails to someone once they have become a customer. Hope my explanation is clear enough to understand. Thank you in advance.Website insecure when using Zoho Marketinghub
Hello, I've been using MarketingHub for a simple pop-up (for now, just that) but when i have the snippet active on my websibe i get an insecure message from Google Chrome: If i remove MarketingHub Snnipet from my website the error disappears, so its really a problem with Marketinghub. the image says: "The connection its not totally safe" "The atackers may see the images you are seeing in this site and deceive you by changing them". How can i make this warning disappear? ThanksJourney trigger taking half an hour or more to process
I've set up a journey with the trigger set to someone being added to a list. I have an email that goes out with no delay when the contact is added to the list, but this email typically takes half an hour or more to actually get through processing and sent out. Ideally, the person would get their welcome email immediately when they join the list. Is there any way to reduce this processing time? Since the welcome email contains information that my contact needs if they don't get it right away theyUnable to activate a journey
I'm unable to activate my journey, despite having upgraded my subscription "Dormant". Usually, there would be one activate button; however, this time it doesn't show the button but shows "You can avail this feature by switching to the paid plan".Next Page
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WhatsApp Message Pricing Changes (Effective July 1, 2025)
Starting July 1, 2025, Meta will introduce a per-message pricing model on the WhatsApp Business Platform, replacing the current conversation-based billing. This update affects all WhatsApp messages sent through Zoho Marketing Automation. We’ve brokenGoogle Analytics version update | GA 4
Hello Marketers. This post is to notify you about the update of Google Analytics 4(GA4), the next generation of analytics which collects event-based data. What's GA4 and Why does it matter? Google Analytics 4 is the latest edition of website and app analyticsAnnouncing migration support for Zoho Marketing Automation 2.0
*** This post aims to cover details on how we support the migration plan from the older version of Zoho Marketing Automation, giving module specific guidance, timelines and some FAQs. *** Dear Marketing Automation Users, We understand your eagerness to
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How do I delete a folder in Marketing Automation?
Folders are used across contact lists and segments, and email templates. How do I delete a folder once it's been created?I want to send out a new newsletter each month
Without rebuilding a whole journey is there a way to create a new newsletter that is sent to an existing journey monthly?Marketing Automation List Entry Criteria is no longer an option
For a couple of years now we have used the "List Entry Criteria" option to filter our Journey recipient list. All of a suddent the option no longer exists for New Lists and I can only delete the option from existing lists but can no longer edit it. AnyoneZoho Journey - ZOHO MARKETING AUTOMATION
I’ve encountered an issue while working with a journey in Zoho Marketing Automation. After creating the journey, I wanted to edit the "Match Criteria" settings. Unfortunately: The criteria section appears to be locked and not editable. I’m also unable
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Marketer’s Space - WhatsApp Pricing Update: What Marketers Need to Know and Do
Hello Marketers, Welcome back to Marketer’s Space! WhatsApp made changes to their pricing model on July 1, 2025, moving from conversation-based pricing to a per-message pricing model. This week’s post focuses on what these changes mean for your WhatsAppWhatsApp Message Pricing Changes (Effective July 1, 2025)
Starting July 1, 2025, Meta will introduce a per-message pricing model on the WhatsApp Business Platform, replacing the current conversation-based billing. This update affects all WhatsApp messages sent through Zoho Marketing Automation. We’ve brokenMarketer's Space: Leveraging CRM Data for Dynamic Content and Personalized Campaigns
Hello Marketers! Welcome back to another post in Marketer’s Space! We’re excited to continue our series on the many advantages of integrating Zoho CRM with Zoho Marketing Automation (ZMA). This series is designed to help you unlock the full potentialMarketer’s Space - Automating CRM Actions with Journeys - Part 1
Marketing and sales go hand in hand, yet teams often struggle with inefficiencies in lead management. Leads may go cold due to delayed follow-ups, and valuable prospects might get lost in the shuffle. This is where integrating Zoho CRM with Zoho MarketingMarketer's Space - Get effortless subscription management for CRM-synced contacts using Journeys
Hello, marketers! Welcome to another post in the CRM Integration Series in Marketers’ Space. We’ve been exploring how integrating Zoho CRM with Zoho Marketing Automation (ZMA) can enhance your marketing efforts, especially via the Journeys feature. This
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