Enable IMAP for all users (without clicking each one)
I know how to enable IMAP for a single user: >> Login to mail.zoho.com as Super Admin. >> Go to Control panel--> User Details--> click on the email address--> and you can modify the IMAP and POP setting for all the users in the organization. However I have many users in my organization, it's not feasible to manually edit each record. How can I either select and mass enable IMAP or enable IMAP by default for any new user (then I will re-import all users).
Not Receiving Incoming Emails ; possible error due to SPF configuration
Hi, Dear Concern, I cannot receive incoming emails, I have shifted zoho email settings from Go Daddy Hosting Panel to cPanel of my hosting provider. My Email was working good with Go Daddy but not working with cPanel. Account emails: groupmultitech.com
bloqueo de correo entrante y saliente URGENTE
Hola amigos de zoho, por algun motivo una cuenta de las varias que tengo tiene problema que no puede mandar ni recibir correos, me pone deshabilitado. Como puedo solucionar eso pues desde el panel de contro no me lo permite. gracias. -------------------------------------- Hello friends zoho , for some reason an account of several that I have problem you can not send or receive mail, puts me disabled .
As I can fix that because from the contro panel will not let me .
Thank you.
Zoho Mail super admin can not see group email address created by someone else
In zoho mail i have noticed one problem that zoho mail super admin is only able to see those group email address in control panel which has been created by him only , if some other admin has created group email address then super admin can not see that
same name for different domains
Hi. I have the mail account jose@andean.travel then I can not to create anothe mail account called jose@fausto.pe because que system show me a error message about the name is already used. Please you help with that because the same happens with the Alias
Error AS101 when adding new email alias
Hi, I am trying to add apple@(mydomain).com The error AS101 is shown while I try to add the alias.
Se detectó una actividad inusual para esta IP. Inténtelo de nuevo más tarde.
hola tambien tengo este problema con @lacasadelascompuadoras.com.mx me pueden ayudar
Important announcement: IPv6 support in Inbound gateway
Greetings from Zoho Mail team. We are happy to announce the support of IPv6 support for receiving emails in Zoho Mail. This post mainly addresses the admins who have configured inbound gateway for their organisation. As a part of the changes related to
Problem connecting Zoho to Shopify
Hello, I own a shopify store and I'm having some problems setting up so I can receive emails from my customers through my Contact Us page. I contacted Shopify and they said that everything is fine from their end, and that I should ask zoho. This his shopify's
MX records are correct, however MX verification fails
Our MX records are configured correctly, however the MX verification step fails. Please see the attached screenshot. The domain is framer.ly We know the configuration is correct because we have been using Zoho for a number of years, however we accidentally
Email forwarding - "Available exclusively with the paid plans."
Hi, I get the error msg that Email forwarding - Available exclusively with the paid plans. Can you please advice
Using SMTP to send email from a Group email address
Is it possible to use SMTP to send email from a Group email address? To clarify: I want to use a Group email address as the "From" address for forwarding submissions made on a custom PHP contact form. I don't want to use an existing or new user's account. I don't want to use the alias of an existing or new user's account. Obviously it makes no sense to have POP access for a Group email address, since it's an address that has no mailbox and just forwards a copy of incoming mails to all its members.
Can not access super Admin Mail, Super Admin mail device lost
Our Zoho super admin mail, auth device is lost and we can't purchase our annual fees for domain. We can't use most of our emails. So, we'd like to change our super admin mail to my mail.
Changed domain but still sending emails from previous domain
Hi I am using zoho on wordpress website. I am currently on free trail to see how things work. I am having a problem. I signed up with a domain and then removed it and add another one. But I am it is still sending email from my old removed domain when
All my MX is verify
I can still receive email. Seeing this error on sender "" Message not delivered Your message couldn't be delivered to cordon.jesse@ubsinternationalbank.com because the remote server is misconfigured. See technical details below for more information. The
Add user in different Plan
Hi, Now I have 3 users with standar licence, and I want to add one more user but not in the same plan, I just need mail lite, how I can convine different ones?
Email from Zoho are identified as spam by Gmail
Hi I have everything with green check marks in your system But still all of the emails are getting to Spam Can you help?
Domain already exists
Hi, I tried to add my domain creativecolumnist.com but its showing as Domain already exist. Please release if it has already been associated with Zoho, I am the real owner of that domain.
Enable Email-Forwarding for outgoing emails
I have recently started using Zoho Mail for my organisation. From the admin control-panel I have created some users for my organisation Since all outgoing & incoming emails on company's email id is company's property, I want to forward both these emails
Is there any grace period for zoho mail subscription renewal without losing mail and it's full operations ?
currently our business is using zoho mail lite 10gb plan and I changed the plan to zoho workplace standard, but my renewal is tomorrow. If i didn't renewal subscription before the renewal date will i get grace period? without effecting our mails operations
The email address you have entered belongs to a different deployment/region.
Hi, I am trying to create the user - mprust@crombiecomputers.co.uk but keep getting the message below - The email address you have entered belongs to a different deployment/region. Please contact support@zohoaccounts.com for assistance. Look forward
IPv6 support for Zoho Mail?
Hi, Is there a timeline by which Zoho plans to add IPv6 support for its mail servers (MX & SPF records)? Best, Roshan
Email ID IS NOT WORKING
Dear Sir, MY Email ID is not working pls solve it asap , actually i bought hosting from bigrocks and my domain in godaddy after DNS updation the emails are not working pls check it realy very urgent my id is admin@webdesignsexperts.com Mail me on webdesignsexperts@gmail.com Thnaks Gaurav
Manage multiple organizations /domains in 1 account in Zoho Mail
Hi Team Zoho, we are an agency in Dubai offering various web solutions. For Email hosting, we chose you as our platform for our clients. Question though, we want to manage all our clients (having different domains of course) in 1 Zoho account so we can
No fue posible enviar el mensaje;Motivo:553 Relaying disallowed. Invalid Domain - admin@laboratoriosantarosa.org
Hola Renovamos después del tiempo el dominio, y luego de eso se cayó el servicio de correo. Seguimos las indicaciones que se indican en este articulo, sin embargo, hasta el momento solo podemos recibir correos pero no enviar. Hemos actualizado los registros
How to change account to use .com instead of .eu
I made an account, but it put me under a .eu domain. However, I need a US domain. How can I change this?
SPF Permanent Error &
Hi, My mail sent via Zoho is flagged spam. Upon checking, my DNS failed the check. I've run checks using 2 tools, both shows the same result that v=spf1 include:zoho.com ~all does not fit in the UDP packet. The include:zoho.com itself already has too
Mx cant verify
Hello, my problem is that the Mx cant verify.. I waited 24 hours but nothing changed.. can someone help me?
DKIM cannot be enabled for the domain as no verified default selector present
Hello, I am not able to verify DKIM. Please help me. It is not enables an error is comin "DKIM cannot be enabled for the domain as no verified default selector present"
Ayundenme con esto por favor
Configuración de MX Los correos electrónicos de su dominio no se entregan a Zoho Mail. Los registros MX de su dominio “munisanjeronimo.gob.pe” no apuntan a Zoho Mail.
Is it possible to change the domain name added for the Customized Login?
I have two domains under my "Organization". I was under the impression that I could add "Customized Login" for each domain added under my Organization. I set up one and when I went back to try to set a custom login for the other one I get a message saying
Restoring email account after deletion doesnt restore the emails
We tried restoring an account that was deleted few days ago but all of the emails are gone. We did everything to reach out zoho support but they only replied once by email.
Sent messages appear twice, duplicate
Hi, I final got my zoho mail hosting working for my domain benporter.co.uk Now I am sending and receiving mail okay. However in my sent messages the email is duplicated (this does not happen on the recipients inbox). This happens on any device/method
Block Domain
Hi How do I block the domain logopädie-beyer.de? When I add that domain Zoho says invalid input - logopädie-beyer.de Best regards, Murray
SAML auth. "The email address "null" specified is not valid. Please specify a valid email address.
Hello. I'm configured SAML auth to zoho. But I received this error. In my idp-provider logs I didn't see any erorrs. Please help.
How do I setup a master email template?
As the administrator of Zoho mail, I want all the users to have access to master email templates which is approved by the CEO. i.e. internal meeting, 1st cold call email, etc. Is there a way to set this up for all 25 people to have the same template which comes from the admin? Thanks, Kermit
How can I fix: Domain already exists error?
Hi every one, I know this question is not new, but I did not see any full answer or solution, so I post it here. I created an account in zoho, registered my own domain to enable email accounts with tha domain. One day after created the account, I can
Unable to unblock IMAP
Hello I am unable to unblock IMAP for user ID 465743420 I get the following error in admin mail console when unblocking IMAP Please help with this, it was blocked for suspicious login, but it was just because of using and trying new VPN app on the Android
Change name associated with email alias
I've recently changed a sales@ alias over to another Zmail user for our organization. However, the previous person's name still comes up in the sender line as the name associated with that alias. How do I switch this over to the new name?
MX Verification failure, but email is functional
Hello, I have configured the hosting setup in Zoho using my domain, but I get the "MX Verification failure" error. The strange part is that, the email for the user created is fully functional, I can send and receive emails. I created a ticket with this
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