Contact First Name in Potentials Email Templates
Is there any way we can use Contact First Name in a Potentials email template? Right now it is just full name, which doesn't make sense to use - "Hello Jane Doe". It would be ok to correct if that actual text showed to be corrected, but just the merge field shows. Am I missing a shortcut to do this? If not, could it be added to the collection? MPShortcuts/ Quick Actions on Zoho CRM mobile app!
Imagine you are rushing to a must-attend meeting and out of nowhere you run into an important client. After having a quick chat, the client wants to schedule a meeting to discuss your products and services. Opening the app, searching for meetings module,Function-5: Create Quotes from deals with just the click of a button!
Welcome back everyone! Last week, we learnt about how to get the total taxes, total quantity and total discounts for a customer at a glance. This week, let's look at a custom function that makes your deals proceed smoother by creating a one-click-Quote directly from the deal. Business scenario: You hit a stage in a deal when you know it would follow through. This is when you must create a Quote. which is a legal agreement between a prospect and a vendor. Wouldn't it be cool to add a button to theZoho social & CRM leads not synchronise due to unwanted mandatory field.
Facebook leads not sync due to some unwanted mandatory field. Please help us to get these & new leads in CRM.Tasks and Calendar sync
Hey all, Can anyone recommend good add ons. We want to get organised with having our tasks in one place and also put lots of events and reminders for events. ThanksBest/Cheap Telephony integration in ZohoCRM? (United States)
For customers who have telephony integrated into their ZohoCRM, can you recommend a telephony company to our small 3-person US-based company? Is there a company that ZohoCRM is designed to work best with? One that doesn't cost an arm and a leg to useKaizen #95 How is a Widget used in a Blueprint?
Hey folks!! Let's continue the discussion from Kaizen #23 and focus on exploring the concept of Widgets in Blueprints. What are Widgets? Zoho CRM's widgets are custom components that you can add to your Zoho CRM system to extend its functionality, provideStudent check-in using Zoho
We are a Mixed Martial Arts gym using Zoho for member management. We need to use the system to check a student in, validate their membership status, and log the time and date of their check-in. Anyone know of a way to easily do this in Zoho?Generating Commercial Invoices and Packing Slips
The generation of the basic document sets is not difficult from Zoho CRM however a number of our clients requires a full set of documents which can include Proforma Invoices, Commercial Invoices, Delivery Notes, Shipping Notice and Packing Slips . Overtime we have created an environment that allows these documents to be generated. We have a lot of customers shipping from China worldwide so many documents are required. This video only shows the documents being generated rather than how we have achievedTracking Event Participation through CRM
Hi there, we are a small governmental agency that organises a lot of events (physical and online). So far, we have handled registrations via Zoho Forms, as this gives us maximum flexibility while being easy to set up for our employees, easy to embed onis it possible to trigger to selenium or another tool from deluge?
Hello, good afternoon, I would like to use an automation tool, so that when a browser window is opened, with the openurl() instruction, it immediately triggers a call to selenium or another automation tool, so that the browser loads the data that it receives.Kaizen #84 - PHP SDK [Part I]
Hello and welcome to another Kaizen week! In this week's post, we'll show you how to get started with Zoho CRM's PHP SDK, and walk you through the configuration and initialization process. PHP Software Development Kit PHP SDK allows you to create clientAPI Request from Zoho CRM
Hello guys, I have got the following response error when I try to post a request to the https://www.zohoapis.com/crm/v3/Leads. Could you suggest me the possible cause? { "code": "INVALID_REQUEST", "details": {}, "message": "unable to process your request.How to create a BOQ Estimate (Bill of Quantities) in Zoho using Widgets
Creating a BOQ Estimate is a key requirement for many industries like Building and Construction and Professional Services. As native Zoho cannot handle specific requirements, we've created Zoho Widgets for Users and Partners. This project was at least 500 hours of work, but it costs our clients less than $10,000 to fully implement. It is designed to look simple but there was amazing amount of work that went into creating it. We are doing all our estimates using this process now and love it. PleasePerceptions about Canvas
We are exploring the possibility to design our layouts with canvas. There are some aspects holding us back from it. User experience truncated between record view and list view Responsive in different screen sizes Aditional clicks for editing a field NoKaizen #94 - PHP SDK V4 - Configuration and Initialization
Hello and welcome to another Kaizen week! In previous Kaizen posts, we have covered in detail how to configure and initialize PHP SDKs for Zoho CRM v2.1 APIs. We have since released SDKs for v4 and v5 APIs. However, starting from v4, there are some changesTracking UTM Campaign information in CRM
Hi All, We have had this questions asked a few times lately so thought it would be a great idea to post it here for others benefit. Many have asked this: How can I track campaign information in CRM from my online campaigns and report on UTM tracking details? Below is what we have set up for other businesses who are using UTM Codes for all their campaigns. Follow the 4 steps below to set this up for your CRM: 1. Create Fields in CRM Leads Module Add a field in the Leads module called 'ReferrerKaizen #2 - OAuth2.0 and Self Client #API
Hi everyone! Welcome back to another week of Kaizen! In this post, we will shed some light on the OAuth2.0 protocol and how you can use Zoho's Self Client option to authenticate your application and generate the tokens. What is OAuth2.0? OAuth 2.0 is an industry standard protocol specification that enables third-party applications (clients) to gain delegated access to protected resources in Zoho via an API. Why should we use OAuth2.0? Clients are not required to support password authentication orTip #35 - On using Kanban View in Zoho CRM
Hi folks, It's that time of the week again, and I am back with a quick tip about using Kanban View in Zoho CRM. If you think you missed any of our previous weeks' tips, you can read them here. Tip #35 - On using Kanban View in Zoho CRM You deal with so many records in CRM every single day! When you click open each module in Zoho CRM, you have hundreds of records, each in various stages of your sales pipeline. Wouldn't it be cool if you had them all sorted automatically without having to filterHow to Find and Merge Duplicate records in Zoho CRM
Hello Everyone, Today, let's see how to find Duplicate records in your Zoho CRM account and Merge them. Eliminating duplicate records in CRM seems to be a frequent issue for many businesses. Duplicate records can affect your productivity, increase manual work, and more importantly show incorrect data when it comes to reporting. Hence, it is crucial for businesses to have the ability to avoid creating duplicate records and the ability to merge duplicate records in CRM. As a first step, we needKaizen #93: Credit Calculation and Concurrency in Zoho CRM APIs
Hello everyone! Welcome to Kaizen! This week, we will discuss credit calculation and concurrency in Zoho CRM APIs. Credit calculation API rate limiting is crucial to ensure fair resource distribution, maintain optimal service quality for all users, andZoho CRM Formula field - lots of "If", "And", "Contains" and "Not"..
Hi, I have a problem with my formula code. It doesn't give me the right output. If(And(Contains(${Sager.Kundetype},'BtC'),Contains(${Sager.Type},'Ny kunde'),Not(Contains(${Sager.Kilde},'Autobutler'))),'Retail Nye', If(And(Contains(${Sager.Kundetype},'BtC'),Contains(${Sager.Type},'EksisterendeAccounts with no open activities
Has anyone created a report showing Accounts with no open Activities? I am trying to manage over 5000 accounts and just need to know which ones we are not calling since we do not have an open Activity.Extension pointers - Simple yet significant pointers #13: On change of field value for CRM variables
CRM variables provide global access to a variable across an entire extension. They also help in the storage of user-specific data provided by the user at the time of installation, which can later be fetched to perform data functionalities. Additionally,Kaizen #91: Dynamic Lookup filters using Client Script
Hello everyone! Welcome back to another captivating Kaizen post. In this post, we will explore the process of implementing lookup filters using Client Script. What is a dynamic lookup filter? A dynamic lookup filter is a feature that allows you to specifyKaizen #92 - Bulk Read in PHP SDK
Heya! Welcome back to the PHP SDK fold in our Kaizen series. In this post, we will explore how to use bulk read APIs and how to structure the criteria format for different field data types in PHP SDK based on v4 APIs. This will ease your process of handlingSpam being hacked into Lead Table
I am using the hosted CRM service, and like many others had been getting constant bot-generated spam through my Web-to-Lead form. So I added some "anti-spam" checking of the messages (looking for keywords and for url links etc..) But I'm still getting spam messages and so after doing some more testing and debugging I have come to the conclusion that these messages are NOT coming through my Web-to-Lead form -- they don't have the extra formatting etc.. that I use to with legitimate messages. How areWhatsApp integration isn't very useful at all (no workflow support)
We have set up WhatsApp through Business Messaging. It works, but there appears to be no workflow support for messages that are sent/received! Without being able to trigger a workflow when an inbound message is received, my colleagues would have to manuallyFetching Unique ID and substring it to the 6 figures.
I was looking around for an answer to this problem and couldn't really find the solution that fits but managed to create a code that fetches the Unique ID out of the record URL and substring it to the last 6 unique figures. Each Unique ID has 19 figuresSales Order Ordered Items Subform into Zoho Sign/Forms
Hi, I would like to set up the ability within a sales order to send a zoho sign document or zoho form that will add the ordered items subform to the document/form thus allowing me to gain a signature for the ordered items? Can anyone help with this please?AutoPopulate Contact Name In Deal
Hello Client Script to AutoPopulate Contact Name from Account to Deal Client Script:- var Account_ID = value.id; var contactname = ZDK.Page.getField('Contact_Name'); var related_records = ZDK.Apps.CRM.Accounts.fetchRelatedRecords(Account_ID, "Contacts");Sales stages selection in Deals (Zoho CRM)
we have defined a number of Sales Stages using the Stage-Probability Mapping functionality. however, when we Create a new Deal, or Edit it, we can see only one stage available in the dropdown. we are not able to see or choose the other stages.Zoho Subscriptions
I need more Currency and Date fields. Zoho said I need to upgrade my membership to get more and set me these options: https://www.zoho.com/crm/help/complete-feature-list.html However, I have been on Zoho One for years. Isn't Zoho One the highest levelKaizen #90 - CRM Variables and APIs
Hello everyone! Welcome back to another post in the Kaizen series! This week, we will discuss what are CRM Variables and variable groups, how to create, update, and delete them through an API and the UI, and a simple example in Deluge of using a CRM variableTip #7: Create Unique Fields to avoid duplicate records
Hello everyone, We are back with a great tip for this week, yet again, on how you can maintain a clean CRM database. While it's a good thing to drive all your focus on putting Zoho CRM to its best use, it is equally important to maintain a clean, clutter-free system. Following our previous tip "Maintain a style sheet for a clean CRM database" here's another tip on how you can avoid duplicate records in your CRM database. Tip #7: Create Unique Fields to avoid duplicate records With multiple leadExtension pointers: Extend end-user benefits and allow personalization by implementing extensions with custom actions
From our earlier post on custom actions, we know that we can create templated actions, share them with end users, and allow them to reuse those actions to achieve personalized outcomes. In this post, we'll look at how custom actions make it easy for usersKaizen #55 - Fields Metadata in Deals #API
Hello everyone! Welcome back to another week of Kaizen! This week, we will discuss the Fields Metadata API for the Deals module. The Fields Metadata API gives you information about each field in a module. We will discuss every key and its purpose in thisFloating Cookie icon - blocking content
Not about CRM - but is about the documentation website(s) Floating Cookie is in the way - how to make it go away?! Happens on this page: (and others) https://www.zoho.com/crm/developer/docs/api/v4/modules-api.html In the Left Navigation area, scroll toRestrictions on conversion of multiple quotes to sales orders
Is it possible to limit the number of quotes that can be converted to a sales order to one for a project that generates multiple quotes for one business negotiation?Account management for acquired accounts
hi, Looking for feedback on best practice. What is the best way to manage account information when accounts created for an organisation have been acquired and a operate under a new legal entity. If we overtype the old account name to the new account nameNext Page
Announcements
Enhance productivity with the revamped Zoho Sheet View
Hello folks, For some time now, you've been able to use the Zoho Sheet View to quickly edit multiple records or to insert a batch of new records. Its tabular interface allows users to engage in these tasks productively. Despite this, the existing SheetTranslation support expanded for Modules, Subforms and Related Lists
Hello Everyone! The translation feature enables organizations to translate certain values in their CRM interface into different languages. Previously, the only values that could be translated were picklist values and field names. However, we have extendedImprovements to finding and merging duplicate records in CRM
Hello folks, Here's a quick update about managing duplicate records in Zoho CRM. Removing duplicate records is often the difference between a clean and organized CRM and one that's a drag on your users' everyday work. In Zoho CRM, you can proactively[Webinars] On Zoho CRM's CPQ, Blueprint, and CommandCenter
From automating business processes in terms of manual actions and directing a flow to capture the right information, to enabling accurate and relevant pricing for business offerings, Zoho CRM hosts some powerful tools, namely CPQ, Blueprint, and CommandCenter.Track and monitor sales activities with the all new Tasks, Calls, and Meetings modules
This change will be available soon to all organizations. Hello everyone! Sales activities provide more context for where each deal is headed, helping sales reps to focus on accelerating the customer journey and close the deal. That is why it is critical
Zoho DataPrep Resources
Zoho CRM Resources
Zoho Subscriptions Resources
Zoho CRM コンテンツ
-
オンラインヘルプ
-
Webセミナー
-
機能活用動画
-
よくある質問
-
Ebook
-
-
Zoho Campaigns
-
Zoho サービスのWebセミナー
その他のサービス コンテンツ
ご検討中の方
Zoho Sprints Resources
New to Zoho TeamInbox?
Zoho TeamInbox Resources
Zoho Books Resources
Zoho Projects Resources
Qntrl Resources
Zoho CRM Plus Resources
Zoho Campaigns Resources
Zoho Desk Resources
Zoho WorkDrive Resources
Migrate to Show’s New Community
A place to share, discuss and stay updated about everything relating to Zoho Show presentations.
Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.
Design. Discuss. Deliver.
Zoho Show Resources
Zoho Creator Resources
Nederlandse Hulpbronnen
Zoho Inventory Resources
Most Discussed Topics
API Request from Zoho CRM
Hello guys, I have got the following response error when I try to post a request to the https://www.zohoapis.com/crm/v3/Leads. Could you suggest me the possible cause? { "code": "INVALID_REQUEST", "details": {}, "message": "unable to process your request.In Contacts Field Format
Hi, I added the pan card number filed in contacts but I want to give a format that by mistake I never enter the wrong data. the example format is AAAAA1111NHow to check if contact has a relation to custom module record (related list record)?
Hello, I do have contacts (in the regular contacts module) in Zoho CRM that can be related to a custom module "Subscriptions". The Subscriptions will be displayed in a related list in each contact. So if I create a new subscription I can choose the contactClient script: checking for problems when calling a connection
Hi everyone! I'm writing a Client Script in which I need to use a Connection to call our custom ERP. I'm doing something like: var res = ZDK.Apps.CRM.Connections.invoke("myerp", "https://our.url/path", "POST", 1, parameters, headers); and it works, soStrange bug when edit
Hi, I would like to report an issue with the inventory module's grand total amount. Recently every time record is updated, grand total will show strange changes as below. What is the root cause of it? Thank you.
Sticky Posts
[Webinars] On Zoho CRM's CPQ, Blueprint, and CommandCenter
From automating business processes in terms of manual actions and directing a flow to capture the right information, to enabling accurate and relevant pricing for business offerings, Zoho CRM hosts some powerful tools, namely CPQ, Blueprint, and CommandCenter.Track and monitor sales activities with the all new Tasks, Calls, and Meetings modules
This change will be available soon to all organizations. Hello everyone! Sales activities provide more context for where each deal is headed, helping sales reps to focus on accelerating the customer journey and close the deal. That is why it is criticalSubforms can now be marked as required
Dear All, Hope you are well! We are here with a heads-up about an important enhancement for Subforms. Let's go! Including a subform to a record layout is a great way to store supplementary information about the record. Be it the list of products purchasedNotes and Attachments visibility can now be restricted based on profiles
Dear All, We hope you're well! We are here with a quick update about Notes and Attachments profile permissions. In the past, a record's Notes and Attachments were visible by default to all users with record access. However, as notes and attachments canTwo new enhancements in Zoho CRM: Introducing new criteria for user fields and displaying group information in users page
Announcement moderated on 14th June, 2023. Dear All, These enhancements are opened for all users in all DCs. ------------------------------------------------------------------------------------- Dear All, Hope you're well! We are here with two useful
Top Contributors
Ishwarya SG
Pheranda Nongpiur
Sunderjan Siddharth
Bhoomi Joshi
Hugh Marshall