Your best emailing tool, now with iOS 13 experience
Hello All, iOS 13 is here and we are glad to announce about the new features in the latest version of the Zoho Mail app. I hope you are excited to know about the features as we are! Below are the features that are supported in the latest update of the app: Love the darkness? Dark mode is here: The Zoho Mail mobile app now seamlessly adapts itself to iOS 13’s dark mode. When the dark mode is active on your device, the Zoho Mail mobile app displays your emails in the dark theme. You can also
Suspicious Sign In Prevented - Alert Message from Gmail
Hi All, Gmail users, who have configured their accounts in Zoho might have received an alert regarding suspicious sign in activity detected. This is because of an IP address change during the maintenance activity at our end. The POP accounts are now retrieving the emails without any issues. When you login to your Gmail account, you might see an alert as in the image below. Select the link 'Was it you', to review the IP address denoting sender1.zohomail.com (165.254.168.73 or any other IP address
Ask the experts 19: Attachments in Zoho Mail
Email remains undefeated as the preferred official mode of communication for most organizations. Sending and receiving numerous documents through mail on a daily basis becomes inevitable. Which makes "Please find attached", one of the most frequently used phrases in our emails. In this month's Ask the Experts, we will explore the following topics to help you use attachments in Zoho Mail efficiently: Huge Attachment Zoho WorkDrive attachments Adding attachments from different sources Attachment
Ask the experts 18: Email and Draft sharing in Zoho Mail
In this month's Ask the Experts, we will be discussing the following topics: Email Sharing We spend a solid fraction of a workday in our Inbox. Take a look at the number of emails that you have sent/ received and the number of forward emails. In most cases, the scales are tipped heavily towards the forwarded emails. It might seem inevitable but what if you could cut through all this clutter simply by eliminating most of the emails forwarded among your teammates? With Zoho Mail's Email Sharing, you
Zoho Mail Access Issue - Resolved
Hello all, We have been experiencing intermittent access issues with Zoho Mail for the past few hours and our engineers have been working on it on high priority. After exploring various means of resolution, we have currently restored the service and are closely monitoring the status. The issue has primarily impacted the webmail access whereas our IMAP, POP & SMTP services have been working fine with slight slowness. The mails received during this time won't be lost and will be received with some
Ask the Experts 16 - A live Q & A on User Administration for Zoho Mail Administrators
While Zoho Mail aids in managing your organization email, overseeing and catering to the necessities of an entire organization's users can be hectic for administrators. Zoho Mail's extensive Control Panel features enhance the ease with which you can handle your users and their email accounts. In this Ask the Experts session, we will focus on the best practices in user administration. Please post any questions that you have on the following topics: - Adding users - Allocating Roles and Privileges
Ask the experts 15 - A live forum Q & A on Security and Compliance in Zoho Mail
Providing our users with the best emailing experience has always been our goal. Ensuring the Security and Privacy of your account and data is a huge part of that. Zoho Mail is constantly evolving to protect your data by employing industry-standard privacy practices. In this month's Ask the Experts, we will be discussing the following topics: Physical security - Data Centers, Hardware Data Protection - DMARC, Spam filtering, Encryption Secure Access to your account - TFA, IP Restrictions Industry
Ask the experts 14 - A live forum Q & A on personalizing your Inbox views and email listing
Email is the universal and the most reliable communication mode for businesses. Hence Inbox is more like a virtual office for us, where our everyday work happens. Every person has his unique set of preferences when it comes to reading emails, arranging them or processing them. Thats why Zoho Mail provides you a horde of options and customisations to ensure that your Inbox is clean and clutter free. In this month's Ask the Experts, we will be discussing on the following topics: 1. Conversation views
Announcement - Changes in Custom login page
In continuation to our efforts in protecting your Zoho Mail account we have made a few changes in the custom login page. We are making some enhancements in the browser to server communication to make it more secure. You may be aware of the most of the modern web browsers mandate certain security practices to showing the webpages as 'Secure'. We are rolling out the security related enhancements ensure that our custom login page accessed only in https mode and the authentication is securely done
Ask the experts 13 - A live forum Q & A on using templates, signatures, reminders and other compose features
With emails being the primary mode of official communications, most part of your work day is spent sending out emails. While the process itself might be a rather simple one, sending the right words at the right time becomes crucial. Zoho Mail's compose features let you do just that. In this month's Ask the Experts, we will be exploring the following topics: Using templates to send emails from Zoho Mail Configuring and inserting Signatures in Zoho Mail Scheduling email for a specific time or with
Ask the experts 12 - A live forum Q & A on using eWidget in Zoho Mail
Multitasking is an unavoidable part of the modern workplace. Juggling different apps, switching between dozens of browser tabs, and managing cobbled-together workflows is just the price of doing business—but it doesn’t have to be. Integrations and app extensions have revolutionized the way we work with multiple apps, and now we’ve taken the quest for a seamless user experience one step further with the eWidget in Zoho Mail. The extensions widget that integrates with many Zoho and third-party applications.
Tip #25: How to use the Global Search to search across Zoho
Did you know that, you can search across Zoho services, and get results at a glance? Just head to the global search icon in the chat bar, provide the search term and hit enter. You can now view the results across all the Zoho Services. The matching contacts, the relevant emails, the shared documents, the connect posts, tickets from Zoho Desk and so on. You can quickly switch apps to view just specific results from the app. Go ahead! Use the global search and let us know your feedback/ suggestions.
Ask the experts 10 : A 5 hour online Q and A on optimizing your team collaboration using Streams in Zoho Mail
Teams that work together are the teams that are more productive. Streams in Zoho Mail helps your organization teams to work together, in a more transparent way and helps everyone achieve more. Streams is an email centric collaboration platform inside Zoho Mail that enables your organization groups to communicate and collaborate around emails, events, tasks and notes using likes, comments and @mentions. In this month's 'Ask the Experts', we would like to focus on: Email groups (Email based distribution
Vintage White is here!
Vintage White is here! For those who loved the simplicity of our old UI, we present you the Vintage White theme in Zoho Mail. The minimalistic color palette of white and grey shades is sure to reminisce you of the older interface. We’ve also implemented the other enhancements mentioned on our previous post. Now you can experience the look and feel of the older UI in Zoho Mail 2018! Vintage White with Horizontal preview We have included this special theme in Zoho Mail, after you expressed how much
Fighting spam together - Enforcing SPF, DKIM and DMARC for '@zoho.com' accounts
In continuation to our efforts in fighting spam and preventing abuse of our service, we plan to implement stricter measures for outgoing emails, to help the recipient servers identify spam generated using @zoho.com email addresses. This will include the publishing of SPF, DKIM and DMARC records for the zoho.com domain subsequently in coming months. The reputation as a service provider and the reputation of the domain zoho.com gets affected when spoofed emails with @zoho.com email addresses are used
Tip #16: How to make Voice/ Video calls via Cliq from Zoho Mail
Face to face conversation works magic, cutting down the number of to and fro emails. Just start voice/ video call via Cliq, in Zoho Mail, to talk to your colleagues, get their verbal and non-verbal cues, right from within the email. Use the Audio/ Video icons from the contact card to have some real-time discussions. In an email, all your contacts, the senders, the recipients all have a contact card, irrespective of whether they are in To/ Cc lists. Click on the name to open the contact card. In the
Ask the experts 9 : A 5 hour online Q and A about your domain setup for Zoho Mail
DNS setup for domain is every user's nightmare. When it comes to email, right from SPF/ DKIM to MX, every entry for the domain needs to be updated in the DNS manager of the domain. DNS manager of the domain is an independent entity and it can be changed only using the credentials of the DNS manager of the domain. The various DNS settings that are involved in setup of for Zoho Mail are: SPF/ DKIM/ DMARC entries for sending authentic and reliable emails that are not marked as Spam. MX entries for
Coming soon: "Vintage theme" for all users who are fans of the old UI
Dear Zoho Mail users, We are glad to inform you that we’ll soon be releasing a "Vintage theme" for Zoho Mail in the coming weeks. This is primarily meant for all of our users who are not in favor of deprecation of the Old UI. We have been intently paying attention to all comments, good, bad, or ugly, and always strive to do our best to keep 100% of our user base happy as much as we can. Our development team is working hard to incorporate the most requested features that some users miss from the
Ask the Experts #8: A 5 hour live discussion on the best practices in Migration to Zoho Mail
Every administrator who switches the email finds email migration from the previous service, as one of the biggest challenges. Zoho Mail provides powerful tools to manage the migration of emails from existing providers to Zoho Mail. The various options available for the migration of email data are: Migration from Exchange Server Migration using IMAP Migration tool (from any IMAP supported service GSuite/ Outlook.com/ Rackspace etc. ) Migration using Outlook migration wizard (PST file migration) EML
Tip #2: How to use 'Signatures' effectively in Zoho Mail
Hello everyone! Signatures in emails are essential and inevitable to add a professional touch to your emails. Signatures not only make your email look professional, they also reinforce the authenticity of your emails. Follow the steps below to create a professional looking email signature, and add it automatically to every email you compose. Steps to create a signature: Go to Settings. Open Signature settings Click 'Add new signature'. Provide a name to the signature Add the contents of the
Ask the Experts #7: A 5 hour live discussion on using the new Zoho Mail 2018
We have received a mixed response to the launch of 'Zoho Mail 2018' - our recent revamp of the Zoho Mail interface. While some of you loved the interface and found it amazing, we also received some critical feedback from the users who have been using the traditional interface for quite a long time. We will focus on making it easier for you all to use the new interface in this month's 'Ask the Expert' series. In this month's 'Ask the Experts' we would like to cover everything about the new interface:
Tip #22: How to search and edit contacts from the Mail app
Looking for the easiest way to locate and edit a contact? Just use the search option to directly get to the contact. Steps to locate and edit the contacts: Select the contacts from the App dropdown, near search bar Type in the contact email address/ name that you want to locate and edit. From the 'Contact' results, select the contact you want to edit. Click edit, update the details and save the contact. Hope this tip makes managing your Contacts easier. See you next week with yet another interesting
Ask the Experts #1: A 5-hour live forums discussion on Filters in Zoho Mail
We are happy to launch a live 'Ask the Experts' community series focussing on a new topic every month. The monthly topics will focus on the features that are used/ asked by majority of users and also based on the topics frequently discussed with the customer support teams. We are kickstarting the 'Ask the Experts' event on 21st November, 2017 between 8:30 - 1:30 P.M (EST), with the topic: All about Rules and Actions in Zoho Mail Filters Filters in Zoho Mail is a largely discussed topic, and we
Important announcement about Zoho Mail 2018: Deprecation of old interface and other updates
Hello everyone! Thank you for the overwhelming response to the release of Zoho Mail 2018! Here are some comments on Zoho Mail 2018 that pepped us up: Many of our users who were using the older version of Zoho Mail also loved the new Zoho Mail 2018, as it retained the tabs to their liking, but with better speed, appearance and nifty features. Apart from the reviews, we also appreciate the enthusiasm shown in posting feedback, suggestions, and feature requests. We are analysing the feature requests
Ask the Experts #6: A 5-hour live Q & A on using Zoho Mail account via IMAP
Zoho Mail can be accessed in multiple ways, via web, mobile apps, IMAP, POP and so on. IMAP is the one of the most popular protocols by which our users access their Zoho Mail accounts in Desktop clients like Outlook, Thunderbird, Mac Mail client or in mobile devices' native mail clients. In this month's Ask the Experts, we would like to discuss about accessing your email account via IMAP. Configuring IMAP in Desktop/ Mobile devices Choosing specific folders for IMAP IMAP- Sorting out any existing
Tip #24: How to use 'Quick Access' and change your Settings?
Want to change your Signature or some other default setting in your mail, but tired of going around a lot of stuff to change them? The 'Quick Access' is here to help you out. Just start typing the few letters of the Settings, that you are trying to search for. The list of matches from the Settings are listed under Quick Access section. Select the relevant item to launch it and change it to match your preferences. Settings Quick Access You can quickly look up and change your Signature, Vacation Reply,
Tip #23: How to switch from classic to compact view to view more emails!
Zoho Mail provides you the flexibility to change the appearance of your Inbox to your preference. You can have the email listing spacious with more white space between emails. This helps you improve the readability and hence consume detailed information about each email. You can also switch to a more compact view, which reduces the white space between emails, which increases the number of emails per page. This helps you glance through more emails per page, if you are scanning through the search results
Ask the Experts #5: A 5 hour live discussion on 'Mastering the new Search in Zoho Mail'
We at Zoho Mail, have recently revamped the search in Zoho Mail, to empower users to search naturally, the same way they think. As with every change, there might be a few hiccups for some users to get accustomed to the new Search. The new search offers more extensive parameters and filters to locate what you are looking for, in a much easier and efficient way. In this session, our experts will help you to get more familiar with the search parameters and how you can use the search effectively to get
Tip #21: How to sort your Tasks based on due date
Get a crystal clear view of your Tasks using the sort option in Tasks. You can now sort the task based on the due date to prioritize and manage them in a better manner. Hope this tip will help you to manage your Tasks more effectively. See you next week with yet another interesting tip!
Tip #20 How to search for emails with attachments from a specific contact
The new search provides extensive filters and multiple options to quickly search and locate the emails. Just use the correct keywords and parameters to find emails. This weeks tip will focus on helping you find emails with attachments from a specific sender. Just start typing the 'with' keyword, to view the list of matching filter suggestions and choose the 'with attachment' parameter. Now type in' 'from' to choose the 'from' filter. Choose the contact from the list or type-in the email address
Tip #7: How to have a clutter free Inbox - Scrub feature in Zoho Mail
Is your inbox crowded with emails/ notifications/ alerts which are considered expired and not needed after a reading? You may also receive emails from same set of senders that might come in handy in the future as reference but not needed in your Inbox immediately. Zoho Mail's scrub feature is here to cleanse your Inbox. Just like cleaning the house by taking out the trash and safeguarding important things, cleanse your Inbox by deleting or archiving emails from specific senders based on your requirement.
Ask the Experts #4: A 5 hour live discussion about CRM Integration in Zoho Mail
Your Zoho Mail account makes it simple to manage your Zoho CRM contacts/ leads, through the CRM features available in email. You can add new Contacts/ Leads to CRM and/ or associate CRM Tasks/ Notes with the contacts from within the email, without moving away from your Inbox. In this month's Ask the Experts, we would like to cover the functionalities of the CRM integration within mail. Adding CRM Contacts/ Leads CRM Tasks CRM Notes Using CRM Contacts when sending emails We will focus on all the
Tip #18: Exclusive Zoho Mail plugin for sending emails from Wordpress Websites
Setup your Zoho Mail Plugin in your WordPress website, to trigger emails from your Website without the default noreply email address. The 'from' email address will be based on your Plugin Configuration and will be one of the email addresses/ aliases associated with your account. You can search and install the WordPress plugin from the WordPress Dashboard. The detailed instructions for installing and configuring the Zoho Mail Plugin for WordPress are available in this help page. Zoho Mail - Wordpress
Tip #17: How to set up filters based on content of email
Just like creating email filters/ rules, based on the subject or sender of the email, you can now create filters based on the content of the email. This can be useful when you receive templated emails like, messages from your website contact us forms or automated notifications and so on. Steps to create content based filters: Log in to https://www.zoho.com/mail Click Settings >> Filters Click 'Create new filter' Provide a name for the filter Select the required condition type In the Criteria section,
Tip #15: Auto upload attachments to cloud via Filters in Zoho Mail
You can now *automatically* upload your attachments to your preferred online file storage! In Zoho Mail filters, you can now create filters, with predefined conditions for emails with attachments to upload the files automatically to the cloud service (Zoho Docs/ Google Drive/ Dropbox/ One Drive/ Box) of your choice. Login to www.zoho.com/mail. Go to Settings and choose Filters. If you have multiple email accounts configured, select the required account. Click the New Filter icon in the top right
Tip #14: Versatile Reader View in Zoho Mail
We all receive long emails, which happen to be very important ones loaded with lots of crucial pieces of information. Often such long emails have small fonts with fancy faces, making the reading process a tedious one. In Zoho Mail, Reader view comes to your rescue. Just click the 'Reader view' icon to choose the font size, font face, line spacing and even toggle between day mode and night mode exclusively for the Reader view. This helps you to read such long emails at your preferred settings, without
Ask the Experts #3: A 5-hour live Q & A on Sharing and Subscribing Calendars in Zoho Mail
Zoho Mail Suite is a complete business communication application with Calendar, Contacts, Notes, Tasks and Bookmarks. Calendar is one of the most essential components for scheduling meetings, managing appointments, organizing events and for overall time management for everyone in the organization. Calendars can be used in multiple ways, as per the requirement of every individual. You can share them with various users, with different permissions and privileges. The following are the various options
Stay in Sync with CalDAV for Zoho Calendar !
We are pleased to announce the CalDAV sync for your Calendar in Zoho Mail Suite. You can now manage your Zoho Calendars from iOS, OSx or other devices with CalDAV support. By this significant update, you can manage your events in Zoho Calendar from iCal or iPhone apart from accessing directly from the web calendar. Mac users would love to sync the Zoho Calendar with the iCal for the convenience it offers. This allows you to access your calendar offline, and sync once the internet connection is available
Tip #11: How to secure your email account using Two Factor Authentication
We all have a lot of important and sensitive data stored in our emails and in the accounts. To protect your account, a password alone may not be enough. It is always better to add an additional step of security to our accounts, which is provided by Two Factor Authentication (TFA), also known as Two Step Verification. Two-factor authentication is an additional security process to secure your account by the combination of a password and a mobile device. This reduces the chance of your account being
Tip #9: Add and manage your CRM contacts from incoming emails
Merry Christmas to all of you! Here comes the Christmas season which brings with it loads of joy, happiness, celebrations and ..... emails, tons of them. This is the time of the year, when you get loads of emails from everyone who has your email address in their contact lists. Some of them may be just junk, but there may be some real important ones, which you want to save and track for future. Among the list of emails, when you find one such contact, who can be your lead or a potential, use the
Next Page