API - Create A Credit Note -
Hello, I'm calling the following: https://www.zoho.com/subscriptions/api/v1/credit-notes/#create-a-credit-note but I receive the following error: { code: 12020, message: 'Item name or description is mandatory' } Here is my call const data = { customer_id:Webhook Event for pending subscription changes
Hi there! I am updating a subscription by using the API. I am making changes (increasing addon quantity) with end_of_term = false. I want to setup a Webhook to catch this event but I can not find any predefined event for this case. Also I can not findSend notification when attachment is added to customer record
Hi! We're currently in the process of implementing a workflow in Zoho Subscriptions. We are already using Books, CRM and Desk as well. The thing I can't seem to find is a way to trigger a customer notification email whenever a file attachment is addedCreating Hosted Subscription Page with Trial via API
I am able to successfully create hosted subscription pages via API. However, when I add the parameter "trial_days" and set it to 30, it is not being respected when the hosted page is generated. Is there something else that needs to be set for trial_dayserror code 57 - when trying to use api to buy addon
Creating a way for people to buy addons through an embeded app and the post request is returning permission error, however according to the api documentation I have the required permissions. Scope: {"scope":["ZohoCRM.modules.ALL","ZohoSubscriptions.plans.READ","ZohoSubscriptions.products.READ","ZohoSubscriptions.addons.READ","ZohoSubscriptions.hostedpages.READ","ZohoSubscriptions.subscriptions.READ","ZohoSubscriptions.subscriptions.CREATE"],Updating Subscription Custom Field with invokeurl Not Working
I'm trying to follow the API instructions as per this documentation: https://www.zoho.com/subscriptions/api/v1/subscription/#update-custom-fields // Copy reference number to the PBX Domain custom field params = '{"label":"PBX Domain","value":"string"}';Hosted Payment Pages in different currencies
Hi, creating an app that has links to the hosted payment pages from subscriptions. how would I make these display the prices in other currencies. Need to be able to display Pounds, Euro and Dollars which currency is used and displayed will be chosen byPlan price change does not reflect existing subscriptions
Hi, I have encountered an issue with our Zoho Subscriptions setup where if I change the price of a plan for our product, e.g from $2 to $5, the price increase does not update on the existing subscriptions. This is important as, although price changesZoho Subscriptions and Apple/Google App Store Payments
Hi there. I want to know the best way to build a native integration between Zoho Subscriptions, and the Apple app store payment infrastructure or the Google Play infrastructure. This has to be a common enough use case that there is already a ready-builtCreate subscription with Addons from webform
Hi - I'm hoping someone can help with an issue we are having trying to setup a webform to create subscriptions. In an ideal world we would use the zoho subscriptions hosted payment page to allow the customer to enter their details and set the {subscriptionHos to get zoho setup fee upfront?
I have a request from one of our clients. They would like to charge a client only the setup fee (upfront, something like a deposit) lets say 100€ (it is a fee which comes dynamically using API from a CRM field). After that the monthly fee to be triggeredPortal SSO without setting up SAML IDP
I see that custom SAML integration is available for letting customers access their portal in Subscriptions. That's nice, but a lot more complicated than it needs to be. All that's required for secure customer portal access would be an API endpoint thatProportional payments
Hiya Team, I am currently working with Zoho subscriptions to manage a monthly subscription. These subscriptions need to all be invoiced on the same day, namely the first of the month. This poses a problem however, since a customer can activate theirAge Banded Pricing
I am trying to setup a way to price a membership based on age banding and household size. Example: Ages 18-29/30-49/50-64 single, married, family will all have different pricing variable. I do not think it can be done in subscriptions alone. Is thereHosted Payment Pages auto Email on Error
Is there a way to create an automation to alert the admin user, through email, that a customer was unable to subscribe to a plan through a hosted page with the reason that the subscription failed? Like on the Notifications>Organization: "(customer email)Update Zoho Subscription Invoice
Hello All, Problem Statement:- I am not able to update the Invoice which i have created inside the zoho subscription by the api call, can someone help me for the same, I am also sharing the Reference code and error ...........Update Code invoiceID = invoice.get("invoice_id");Workflow for using the API to Upgrade a Subscription
Hi, I need to automate package changes and upgrades in Zoho Subscriptions. Browsing the forums I see there is an endpoint that is not in the API documentation https://subscriptions.zoho.com/api/v3/subscriptions/compute Do you have any tutorials or articlesHow do I create records in Zoho Subscriptions via API/Zapier?
Hello, I pretty new to Zoho Subscriptions and the API. I am looking for a way to create records (customer/contacts, subscriptions, invoices etc.) via Zapier but NOT with Zapier apps. I.e. I need to create a new customer/contact in Zoho Subscription andPlan custom fields doesn't display, when requesting all plans
So, i created 5 different plans and created custom field for them (test_field). I inputed value in this field in every plan. However, when i use method to request ALL plans - it doesn't return custom fields. This parameter returns as empty array for everyDKIM record not found. Contact your domain provider.
Hi, I've added the DKIM record in domain dns. But the I can't able to validate that. Please do the needful.Created webhook response is 403 forbidden
I have created a webhook for Payment Success event in test organisation. First of all i was not able to provide my https url in the url part, it showing the message like We were unable to connect with the given URL. Please enter the correct URL and tryUnbilled charges response code when trying to access new subscriptions in test org
When trying to access hosted page subscription in my test org account, intially it was working fine as we are getting the checkout url. But now these days when we create a new subscription we are getting the response code as "You cannot create a hostedCustomers Confused After Checkout - WE NEED CONDITIONAL "THANK YOU" PAGES
All of our subscriptions are completed through Hosted Payment Pages. Once the payment goes through, customers are redirected to the "Thank You" hosed page. The "Thank You" currently is incapable of giving the customer enough information about their subscription.How to pass Invoice Custom Field into Simple Hosted Page
I've tried using different ways: ...url_copied_from_product_sub...?email=$email&cf_iccid=$iccid&ICCID=$iccid&custom_fields%5Bcf_iccid%5D=$iccid&custom_fields%5BICCID%5D=$iccid email does prefil but iccid doesn't appear in subscription any tips?Testing Zoho subscription. How to change renew date ?
Hello, I'm currently run some tests on Zoho Subscriptions (with test mode). I would like to change the renew date to check if everything works fine when renewing (without waiting until next week) Is there any way to do that ?Forecasting in ZOHO Subscription
Hi, I want to know are we able to get forecasting reports from zoho subscription. Assume, there are 10 customers subscribe different plans in different products which will expiry in different dates. As I admin, I want to know what will be the revenueKundennummer in neues Abo schreiben
Wir haben ein benutzerdefiniertes Feld "cf_kundennummer" das am Kunden zu finden ist. Wenn ein neues Abo erfasst wird, soll die Kundennummer aus dem benutzerdefinierten Feld "cf_kundennummer" in das neu angelegte Abo geschrieben werden. Vermutlich überSubscription Profitability
How do you track subscription profitability when there is no ability to enter a cost for a Plan?There is no customer-wise breakdown of Revenue Recognised and Deferred Revenue
There is no customer-wise breakdown of Revenue Recognised and Deferred Revenue. It will be good to have such reports.Paid Trials?
We offer paid trials for a period of 90 days (at a reduced rate) vs. Free trials. What's the best way to set up paid trials in subscriptions so we can then still monitor conversion rates.Every Time Creates A new Customer when a subscription purchased
I am using the Zoho subscription. I need help with the following. 1. Every time a customer subscribes to each and every plan with the same email address it is creating multiple customers with the same email. This is the problem we see the same customerInconsistent payload in payment api when writing custom function
Dear support team, I'm having trouble writing and testing the custom function for payment module. I want to retrive the subscription record involved with the payment in the Customer Payment module Custom Function. For some reason, the payload I retrievePro Rata Calculation before editing subscription
Hello We have a user flow we had no idea how to solve. Maybe you have any ideas. When a customer wants to upgrade his subscription in the middle of his billing cycle, we need to show him (in the product interface) the sum he will be charged immediately.API How to Add Comments to a Customer?
I'm using the API to add Notes to a subscription which works well. However I would like to add "Comments" to the customer. I can do this via the Web App but can't see a way of doing it with the API. Is it possible?Recent Activities - not detailed enough
See attached screenshot. These are the recent activities for one of my subscriptions. I appreciate knowing the "who" and "when", but I still need to know "what" happened. This is a step in the right direction, but not finished. A very common recent activityUpdating Plan count in subscription
Im running automation where we want to to increment the quantity of a customers subscription plan by 1. Ive been testing with different update bodies but even though I get the "successfully updated" message on calling the update method, the quantity doesZoho subscription webhook adding an extra & after url parameters
Webhook url to which subscription update is being posted is http://Saurav.insync.pro?agdid=ezi7BpsBsEy0D-vYohMwFQ& However, in the configuration section of the webhook, only one key value pair is added in the url parameter section. This can be foundAutomating additional addresses for customers?
Hello, For customers, we can have a billing address, a shipping address, and additional addresses as well now. I have two questions. 1. How many additional addresses can one customer have, is there a limit? 2. The API documentation doesn't contain anyFinding Average Subscriber Length in Subscriptions
We have a Subscriptions service we are selling for users who only need it for a limited time, and we were trying to pull a report that would show us how long all our previous subscribers were enrolled with us before they canceled and moved on. LookingFilter Zoho Subscription Api with datetime filter
Hi, I am building an application which will fetch data from Zoho Subscription. All endpoints are working fine but like other Zoho application APIs in the subscription API documentation, I haven't found any reference for getting data based on the DateTimeNext Page
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error code 57 - when trying to use api to buy addon
Creating a way for people to buy addons through an embeded app and the post request is returning permission error, however according to the api documentation I have the required permissions. Scope: {"scope":["ZohoCRM.modules.ALL","ZohoSubscriptions.plans.READ","ZohoSubscriptions.products.READ","ZohoSubscriptions.addons.READ","ZohoSubscriptions.hostedpages.READ","ZohoSubscriptions.subscriptions.READ","ZohoSubscriptions.subscriptions.CREATE"],API - Create A Credit Note -
Hello, I'm calling the following: https://www.zoho.com/subscriptions/api/v1/credit-notes/#create-a-credit-note but I receive the following error: { code: 12020, message: 'Item name or description is mandatory' } Here is my call const data = { customer_id:Creating Hosted Subscription Page with Trial via API
I am able to successfully create hosted subscription pages via API. However, when I add the parameter "trial_days" and set it to 30, it is not being respected when the hosted page is generated. Is there something else that needs to be set for trial_daysWebhook Event for pending subscription changes
Hi there! I am updating a subscription by using the API. I am making changes (increasing addon quantity) with end_of_term = false. I want to setup a Webhook to catch this event but I can not find any predefined event for this case. Also I can not find
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Introducing Developer Space in Zoho Subscriptions
Hello devs! At Zoho Subscriptions, we're constantly looking for ways to empower the developer community. Our goal is to provide you with the tools you need to integrate Zoho Subscriptions with your other platforms, and we also want to make it easy to
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