Unable To Invite Members To Group | FAQ - Zoho Accounts

Why am I unable to invite some members to a group?

When you're trying to invite users to a group, you might encounter the error that some members couldn't be invited. This could be due to one of the reasons listed below:
  1. The invited email address is invalid.
  2. The invited email address is a group alias address and does not belong to an individual Zoho account.
  3. The user's account is inactive.
  4. The user's account is not confirmed yet.
  5. You have invited more members than the maximum limit allowed for the group.
  6. The user is present as a member in the maximum number of groups allowed.
  7. The user is present as an admin or moderator in the maximum number of groups allowed.
  8. The user being invited is restricted from being a part of personal groups due to their organization's policy.
  9. The account of the invited user is marked as spam.
  10. The invited email address is not yet verified by the respective user.
  11. The user is already a member of the group.
  12. The user is being invited too many times continuously. Try again later.

      Create. Review. Publish.

      Write, edit, collaborate on, and publish documents to different content management platforms.

      Get Started Now


        Access your files securely from anywhere

          Zoho CRM Training Programs

          Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

          Zoho CRM Training
            Redefine the way you work
            with Zoho Workplace

              Zoho DataPrep Personalized Demo

              If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

              Zoho CRM Training

                Create, share, and deliver

                beautiful slides from anywhere.

                Get Started Now


                  Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                  BOOK A SESSION





                              Quick Links Workflow Automation Data Collection
                              Web Forms Enterprise Begin Data Collection
                              Interactive Forms Workplace Data Collection App
                              CRM Forms Customer Service Accessible Forms
                              Digital Forms Marketing Forms for Small Business
                              HTML Forms Education Forms for Enterprise
                              Contact Forms E-commerce Forms for any business
                              Lead Generation Forms Healthcare Forms for Startups
                              Wordpress Forms Customer onboarding Order Forms for Small Business
                              No Code Forms Construction RSVP tool for holidays
                              Free Forms Travel Features for Order Forms
                              Prefill Forms Non-Profit

                              Intake Forms Legal
                              Mobile App
                              Form Designer HR
                              Mobile Forms
                              Card Forms Food Offline Forms
                              Assign Forms Photography
                              Mobile Forms Features
                              Translate Forms Real Estate Kiosk in Mobile Forms
                              Electronic Forms Banking 
                              Notification Emails for Forms Alternatives Security & Compliance
                              Holiday Forms Google Forms alternative  GDPR
                              Form to PDF Jotform alternative HIPAA Forms
                              Email Forms
                              Encrypted Forms
                              Embeddable Forms
                              Secure Forms
                              Drag & drop form builder
                              WCAG

                                      Create. Review. Publish.

                                      Write, edit, collaborate on, and publish documents to different content management platforms.

                                      Get Started Now




                                                        You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                            Manage your brands on social media


                                                              • Desk Community Learning Series


                                                              • Digest


                                                              • Functions


                                                              • Meetups


                                                              • Kbase


                                                              • Resources


                                                              • Glossary


                                                              • Desk Marketplace


                                                              • MVP Corner


                                                              • Word of the Day


                                                              • Ask the Experts


                                                                Zoho Sheet Resources

                                                                 

                                                                    Zoho Forms Resources


                                                                      Secure your business
                                                                      communication with Zoho Mail


                                                                      Mail on the move with
                                                                      Zoho Mail mobile application

                                                                        Stay on top of your schedule
                                                                        at all times


                                                                        Carry your calendar with you
                                                                        Anytime, anywhere




                                                                              Zoho Sign Resources

                                                                                Sign, Paperless!

                                                                                Sign and send business documents on the go!

                                                                                Get Started Now




                                                                                        Zoho TeamInbox Resources





                                                                                                  Zoho DataPrep Demo

                                                                                                  Get a personalized demo or POC

                                                                                                  REGISTER NOW


                                                                                                    Design. Discuss. Deliver.

                                                                                                    Create visually engaging stories with Zoho Show.

                                                                                                    Get Started Now









                                                                                                                        • Related Articles

                                                                                                                        • You cannot sign in with this email address

                                                                                                                          What happened You may encounter this error when you are trying to sign in to your Zoho account with a group email address. A group alias address is not associated with an individual Zoho account, as they are common email addresses shared by a set of ...
                                                                                                                        • You're not allowed to sign in using this IP address.

                                                                                                                          What happened? You will encounter this error if IP restriction is enabled for your account and you are trying to access your account from an IP address which is not allowed. When IP restrictions are enabled for your account, you can access your ...
                                                                                                                        • Unable to connect to my Zoho account in mail client

                                                                                                                          You may encounter issues connecting to your Zoho account when: Trying to set up a mail client for your Zoho account Trying to retrieve emails in your mail client after you have set it up and used it for sometime What happened? If you are trying to ...
                                                                                                                        • Troubleshoot sign-in related issues

                                                                                                                          Please select the issue you have while signing in to your account: Getting an error when trying to sign in Having issues with multi-factor authentication (MFA) and couldn't access the account Having issues connecting to mail client Forgot the account ...
                                                                                                                        • I'm unable to find the refresh token in the HTTP response I received.

                                                                                                                          Follow the below steps to generate refresh tokens if you find it is missing in the HTTP response: To generate a refresh token for the first time, include access_type=offline in /oauth/v2/auth to get refresh token along with the access token as a ...
                                                                                                                          Wherever you are is as good as
                                                                                                                          your workplace

                                                                                                                            Resources

                                                                                                                            Videos

                                                                                                                            Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                            eBooks

                                                                                                                            Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                            Webinars

                                                                                                                            Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                            CRM Tips

                                                                                                                            Make the most of Zoho CRM with these useful tips.



                                                                                                                              Zoho Show Resources