Kiosk (iOS and Android)
Overview
Kiosk Mode in Zoho Backstage allows event organizers to streamline the check-in process by enabling self check-in and badge printing. Attendees can check in and print their badges directly at the event venue using a dedicated kiosk setup. This mode enhances efficiency, reduces wait times, and ensures a smooth registration experience for participants.
Kiosk Mode is available on both the iOS and Android versions of the Zoho Backstage for Organizers app. Secure your kiosk settings by enabling a passcode in the Backstage iOS Organizer app. By setting a passcode, you ensure that only authorized personnel can modify the kiosk settings, maintaining a secure and controlled check-in environment for your event.
Activating Kiosk mode (iOS and Android)
- Open the Zoho Backstage for Organizers app on your device.
- Tap on the event name.
- Go to the More tab.
- Tap Kiosk Setup.
- Turn on the Enable Kiosk Mode toggle.
- Enter your passcode, then enter it again for confirmation.
- Make the necessary changes as per your requirements.
- Tap Save Preferences to apply your kiosk settings.
Setting up a restrict access code is mandatory to ensure security, maintain control, and prevent unauthorized changes to the kiosk settings, ensuring a smooth check-in experience.
Entering Kiosk mode
To open Kiosk mode on your organizer app to display a dedicated check-in screen on your device, follow these steps:
- After activating Kiosk mode, go to the Check-In tab and tap Event Check-In.
- Tap Launch Kiosk.
- Your device is now in Kiosk mode.
- If you want to make further changes, tap on the Settings icon, enter the password, and make the necessary changes.
- Tap Update for your changes to take effect.
Auto check-in through Kiosk
Easily set up Kiosk mode in the Zoho Backstage Organizer app to allow for seamless self check-in and automatic check-in of participants. Follow these simple steps to enable automatic check-in for your event.
- Open the Organizer app.
- Tap on the event name.
- Go to the More tab.
- Tap Kiosk Setup.
- Turn on the Auto Check-In toggle button.
- Turn on the Scan QR code toggle button.
- Tap Save preferences to apply your kiosk settings..
Kiosk-mode options
Customize your Kiosk mode display settings to streamline the check-in process for your event. Follow these steps in the Organizer app to enable self check-in, QR code scanning, ticket detail searches, and walk-in registration, ensuring a smooth and efficient check-in experience for your guests.
- Open the Organizer app.
- Tap on the event name.
- Go to the More tab.
- Tap on Kiosk setup.
- Tap Scan QR Code.
- Turn on the Scan QR code toggle if you want guests to check in using their ticket’s QR code.
- Turn on the Auto Check-In toggle to check in guests automatically after scanning.
- Tap on Search Ticket Details.
- Turn on Search Ticket Details to allow searching for tickets by ticket ID or name.
- Optionally, enable the Auto-Suggest Participants toggle to display a list of matching attendees as you type.
- Tap on Walk-In Registration.
- Turn on Walk-In Registration to enable guests to self-register.
- You can select the ticket classes that you want to enable walk-in registration for.
- Tap Save Preferences to apply your kiosk settings.
Auto Check-In will also be turned off if you turn off Scan QR code.
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