Kiosk Mode in Zoho Backstage | Self Check-In & Badge Printing for Events

Kiosk (iOS and Android)

Overview

Kiosk Mode in Zoho Backstage allows event organizers to streamline the check-in process by enabling self check-in and badge printing. Attendees can check in and print their badges directly at the event venue using a dedicated kiosk setup. This mode enhances efficiency, reduces wait times, and ensures a smooth registration experience for participants.



Kiosk Mode is available on both the iOS and Android versions of the Zoho Backstage for Organizers app. Secure your kiosk settings by enabling a passcode in the Backstage iOS Organizer app. By setting a passcode, you ensure that only authorized personnel can modify the kiosk settings, maintaining a secure and controlled check-in environment for your event.

Activating Kiosk mode (iOS and Android) 


  1. Open the Zoho Backstage for Organizers app on your device.
  2. Tap on the event name.
  3. Go to the More tab.
  4. Tap Kiosk Setup.
  5. Turn on the Enable Kiosk Mode toggle. 
  6. Enter your passcode, then enter it again for confirmation.
  7. Make the necessary changes as per your requirements.
  8. Tap Save Preferences to apply your kiosk settings.
Alert
Setting up a restrict access code is mandatory to ensure security, maintain control, and prevent unauthorized changes to the kiosk settings, ensuring a smooth check-in experience.

Entering Kiosk mode



To open Kiosk mode on your organizer app to display a dedicated check-in screen on your device, follow these steps:
  1. After activating Kiosk mode, go to the Check-In tab and tap Event Check-In.
  2. Tap Launch Kiosk.
  3. Your device is now in Kiosk mode.
  4. If you want to make further changes, tap on the Settings icon, enter the password, and make the necessary changes.
  5. Tap Update for your changes to take effect.

Auto check-in through Kiosk 

Easily set up Kiosk mode in the Zoho Backstage Organizer app to allow for seamless self check-in and automatic check-in of participants. Follow these simple steps to enable automatic check-in for your event.


  1. Open the Organizer app.
  2. Tap on the event name.
  3. Go to the More tab.
  4. Tap Kiosk Setup.
  5. Turn on the Auto Check-In toggle button.
  6. Turn on the Scan QR code toggle button.
  7. Tap Save preferences to apply your kiosk settings..

Kiosk-mode options

Customize your Kiosk mode display settings to streamline the check-in process for your event. Follow these steps in the Organizer app to enable self check-in, QR code scanning, ticket detail searches, and walk-in registration, ensuring a smooth and efficient check-in experience for your guests.
  1. Open the Organizer app.
  2. Tap on the event name.
  3. Go to the More tab.
  4. Tap on Kiosk setup.
  5. Tap Scan QR Code.



    1. Turn on the Scan QR code toggle if you want guests to check in using their ticket’s QR code.
    2. Turn on the Auto Check-In toggle to check in guests automatically after scanning.
  6. Tap on Search Ticket Details.



    1. Turn on Search Ticket Details to allow searching for tickets by ticket ID or name.
    2. Optionally, enable the Auto-Suggest Participants toggle to display a list of matching attendees as you type.
  7. Tap on Walk-In Registration.



    1. Turn on Walk-In Registration to enable guests to self-register.
    2. You can select the ticket classes that you want to enable walk-in registration for.
  8. Tap Save Preferences to apply your kiosk settings.
Notes
Auto Check-In will also be turned off if you turn off Scan QR code.
 If you have any questions, please contact support@zohobackstage.com.