Create Forums | Online Help | Zoho BugTracker

Create Forums

If your team needs to communicate outside of the office, across vast distances, or with a lot of people, a forum is the perfect facilitator. With an online interactive forum, you can post a topic, discuss critical ideas and help retain knowledge in a central place. Any group project involves discussions, and unlike emails, all forum topics are available in a central location. Through forums, exchanging information with colleagues can make big ideas come alive.

Benefits

  1. Improve decision-making through access to relevant knowledge.
  2. Interact with team members scattered across the globe.
  3. Escalate critical bugs and get instant solutions from experts.
  4. Tap the knowledge, skills, and ideas in your team from a single place. 

New Post

Open a new thread and post an idea so your team members can participate and share comments, or post a review process and check your team's opinion before implementation. If you want to generate timely solutions, Zoho BugTracker lets you create an online group chat anytime.

Post a Topic  

  1. Select the required project and then click Forums.
  2. Click New Forum Post in the upper-right corner, to create a new forum post.
  3. Enter the following information in the appropriate fields: Title for your forum, type a brief on your title in the Content section, attach files, choose a Category.
  4. Select post type.
    1. Sticky Post: The post is always visible at the top
    2. Announcement: The post notification is sent to all project users
    3. Q&A: Ask a question and discuss with your project users
  5. Select a flag for the post. Posts can be Internal (only for project users) or External (for project and client users).
  6. Select users to send notification about the topic.
  7. Before publishing, preview the forum to ensure everything looks as intended.
  8. Once satisfied, click Publish to post.


Manage a Topic 

  1. Click the Forums module in the top band of your Project.
  2. Hover over a Topic and click  to add tags and click Save.
  3. Click on the forum post to open.
  4. Click Follow to receive updates about the topic.
  5. Click Post a comment via email to post a comment through email.
  6. Click  in the upper-right corner and then
  7. Select Edit or Delete.
  8. Select Move to move forum to another Category
  9. Click Copy Link to copy Forum URL to clipboard


    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION








                                You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                    Manage your brands on social media

                                      Zoho Desk Resources

                                      • Desk Community Learning Series


                                      • Digest


                                      • Functions


                                      • Meetups


                                      • Kbase


                                      • Resources


                                      • Glossary


                                      • Desk Marketplace


                                      • MVP Corner


                                      • Word of the Day


                                        Zoho Marketing Automation

                                          Zoho Sheet Resources

                                           

                                              Zoho Forms Resources


                                                Secure your business
                                                communication with Zoho Mail


                                                Mail on the move with
                                                Zoho Mail mobile application

                                                  Stay on top of your schedule
                                                  at all times


                                                  Carry your calendar with you
                                                  Anytime, anywhere




                                                        Zoho Sign Resources

                                                          Sign, Paperless!

                                                          Sign and send business documents on the go!

                                                          Get Started Now




                                                                  Zoho TeamInbox Resources



                                                                          Zoho DataPrep Resources



                                                                            Zoho DataPrep Demo

                                                                            Get a personalized demo or POC

                                                                            REGISTER NOW


                                                                              Design. Discuss. Deliver.

                                                                              Create visually engaging stories with Zoho Show.

                                                                              Get Started Now







                                                                                            You are currently viewing the help articles of Sprints 1.0. If you are a user of 2.0, please refer here.

                                                                                            You are currently viewing the help articles of Sprints 2.0. If you are a user of 1.0, please refer here.



                                                                                                  • Related Articles

                                                                                                  • Forums

                                                                                                    If your team needs to communicate outside of the office, across vast distances, or with a lot of people, a forum is the perfect facilitator. With an online interactive forum, you can post a topic, discuss critical ideas and help retain knowledge in a ...
                                                                                                  • Manage Forums

                                                                                                    Engage Project Users Post a forum topic and engage with users to share their ideas as comments. You can view the total number of replies, post a new reply, or update comments that you've posted. Post a Reply Click on a forum topic to open it. Click ...
                                                                                                  • Engage Users in Forums

                                                                                                    Post a forum topic and engage with users to share their ideas as comments. You can view the total number of replies, post a new reply, or update comments that you've posted.  Post a Reply     Click on a forum topic to open it. Click Post Comment next ...
                                                                                                  • How to create a project?

                                                                                                    Projects can be created newly or created from existing project templates. You can also create groups to classify the projects and manage the privileges of the other project users by making the projects private or public. Click to learn more about ...
                                                                                                  • Create Files

                                                                                                    Create Documents Select Projects from the left navigation panel. Navigate to your project and select Documents from the top band. Click New in the upper-right corner. Hover over Zoho Writer, choose Blank Document to create without template or choose ...
                                                                                                    Wherever you are is as good as
                                                                                                    your workplace

                                                                                                      Resources

                                                                                                      Videos

                                                                                                      Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                      eBooks

                                                                                                      Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                      Webinars

                                                                                                      Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                      CRM Tips

                                                                                                      Make the most of Zoho CRM with these useful tips.



                                                                                                        Zoho Show Resources