Notification for Bug Events | Online Help | Zoho BugTracker

Notification for Bug Events

Notification allows you to notify the respective project users about the details of the bug. You can notify the assignee, reporter or selected resources in the project. You can set the default notification pattern for bugs. You can configure parameters like email settings, notifications and client permissions to track bugs and set access privileges.

You can enable notification emails when a bug is created, assigned, closed, reopened, etc.

  1. Navigate to  > Bug TrackerNotification.
    • You can enable or disable the notifications. Configured notifications are highlighted in green.
    • Also, click on the notifications to expand or collapse them. 
  2. Select a project from the drop-down.
  3. Choose or create an email template for your emails.
  4. Select the required option under Notify the following users associated with the bug. You can notify an Assignee, Reporter, Project Owner, and Followers.
  5. Select other project or client users if needed.
  6. Click Save.

With Email Template, you can customize the notification mails to be sent.

Notification Helper

If you want to check whether you will get notifications when new changes are triggered in the bug event, then you definitely need a notification search tool to filter your needs. Notification helper will help check if the user will receive email notifications on bug events. You can configure parameters like email settings, notifications and client permissions to track bugs and set access privileges.

Feature Availability: Premium plan

Notification Helper for Portal Owner, Admin, and Manager

If you want to know, whether a particular user or client in your portal will receive bug event notification just use the Notification Helper. To do this follow the steps mentioned below:

  1. Navigate to  > Bug Tracker >  Notification.
  2. Select a project from the drop-down.
  3. Click in the upper-right corner.
  4. Select Notification Helper  to search for the particular user or client in your portal.
  5. Select the User, Bug, and Notification Event.
  6. Click Submit to check whether the user will get notifications when the specific bug event is triggered.
Portal users can access the Notification Helper from the Bugs Edit page.
  1. Select the bug and click in the upper-right corner and select Notification Helper.
  2. Notifications will not be sent for changes made by the user itself.


      Create. Review. Publish.

      Write, edit, collaborate on, and publish documents to different content management platforms.

      Get Started Now


        Access your files securely from anywhere

          Zoho CRM Training Programs

          Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

          Zoho CRM Training
            Redefine the way you work
            with Zoho Workplace

              Zoho DataPrep Personalized Demo

              If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

              Zoho CRM Training

                Create, share, and deliver

                beautiful slides from anywhere.

                Get Started Now


                  Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                  BOOK A SESSION







                              Quick LinksWorkflow AutomationData Collection
                              Web FormsEnterpriseOnline Data Collection Tool
                              Embeddable FormsBankingBegin Data Collection
                              Interactive FormsWorkplaceData Collection App
                              CRM FormsCustomer ServiceAccessible Forms
                              Digital FormsMarketingForms for Small Business
                              HTML FormsEducationForms for Enterprise
                              Contact FormsE-commerceForms for any business
                              Lead Generation FormsHealthcareForms for Startups
                              Wordpress FormsCustomer onboardingForms for Small Business
                              No Code FormsConstructionRSVP tool for holidays
                              Free FormsTravelFeatures for Order Forms
                              Prefill FormsNon-Profit
                              Intake FormsLegalMobile App
                              Form DesignerHRMobile Forms
                              Card FormsFoodOffline Forms
                              Assign FormsPhotographyMobile Forms Features
                              Translate FormsReal EstateKiosk in Mobile Forms
                              Electronic Forms
                              Drag & drop form builder

                              Notification Emails for FormsAlternativesSecurity & Compliance
                              Holiday FormsGoogle Forms alternative GDPR
                              Form to PDFJotform alternativeHIPAA Forms
                              Email FormsEncrypted Forms

                              Secure Forms

                              WCAG

                                      Create. Review. Publish.

                                      Write, edit, collaborate on, and publish documents to different content management platforms.

                                      Get Started Now






                                                        You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                            Manage your brands on social media

                                                              Use cases

                                                              Make the most of Zoho Desk with the use cases.

                                                               
                                                                

                                                              eBooks

                                                              Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

                                                               
                                                                

                                                              Videos

                                                              Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

                                                               
                                                                

                                                              Webinar

                                                              Sign up for our webinars and learn the Zoho Desk basics, from customization to automation and more

                                                               
                                                                
                                                              • Desk Community Learning Series


                                                              • Meetups


                                                              • Ask the Experts


                                                              • Kbase


                                                              • Resources


                                                              • Glossary


                                                              • Desk Marketplace


                                                              • MVP Corner

                                                                Zoho Sheet Resources

                                                                 

                                                                    Zoho Forms Resources


                                                                      Secure your business
                                                                      communication with Zoho Mail


                                                                      Mail on the move with
                                                                      Zoho Mail mobile application

                                                                        Stay on top of your schedule
                                                                        at all times


                                                                        Carry your calendar with you
                                                                        Anytime, anywhere




                                                                              Zoho Sign Resources

                                                                                Sign, Paperless!

                                                                                Sign and send business documents on the go!

                                                                                Get Started Now




                                                                                        Zoho TeamInbox Resources





                                                                                                  Zoho DataPrep Demo

                                                                                                  Get a personalized demo or POC

                                                                                                  REGISTER NOW


                                                                                                    Design. Discuss. Deliver.

                                                                                                    Create visually engaging stories with Zoho Show.

                                                                                                    Get Started Now









                                                                                                                        • Related Articles

                                                                                                                        • Email Templates for Bug Notifications

                                                                                                                          Communication plays a significant role in project management. Emails have become handy in the business world to communicate effectively. Zoho BugTracker very well understands this fact and it provides Email Templates to customize the automated emails ...
                                                                                                                        • Bug Timers

                                                                                                                          Timers let you automatically track and log time for bugs. Timers can be started, paused and stopped. The log will be updated when the user stops a timer. The Global Timer widget can be accessed from any page in Zoho BugTracker. Start Timer From List ...
                                                                                                                        • Bug Details Page

                                                                                                                          The Bug Details page displays important information related to an bug. The information on this page can be updated. You can also add comments and attachments, provide resolutions, log hours, link other bugs, view activity stream, follow bugs, and ...
                                                                                                                        • Bug List View

                                                                                                                          The Bug List View in Zoho BugTracker provides a clear and organized display of project bugs, allowing you to view, manage, and edit bug details efficiently. It presents all bug fields as columns, making it easy to oversee and modify bug information ...
                                                                                                                        • Bug Kanban View

                                                                                                                          Kanban cards are an easy and dynamic way to visualize your bug workflow. In Kanban view, bugs are arranged on Kanban boards with each board representing either Status (the default and custom status created for the bug), Severity (the severity of the ...
                                                                                                                          Wherever you are is as good as
                                                                                                                          your workplace

                                                                                                                            Resources

                                                                                                                            Videos

                                                                                                                            Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                            eBooks

                                                                                                                            Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                            Webinars

                                                                                                                            Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                            CRM Tips

                                                                                                                            Make the most of Zoho CRM with these useful tips.



                                                                                                                              Zoho Show Resources