Notification for Bug Events | Online Help | Zoho BugTracker

Notification for Bug Events

Notification allows you to notify the respective project users about the details of the bug. You can notify the assignee, reporter or selected resources in the project. You can set the default notification pattern for bugs. You can configure parameters like email settings, notifications and client permissions to track bugs and set access privileges.

You can enable notification emails when a bug is created, assigned, closed, reopened, etc.

  1. Navigate to  > Bug TrackerNotification.
    • You can enable or disable the notifications. Configured notifications are highlighted in green.
    • Also, click on the notifications to expand or collapse them. 
  2. Select a project from the drop-down.
  3. Choose or create an email template for your emails.
  4. Select the required option under Notify the following users associated with the bug. You can notify an Assignee, Reporter, Project Owner, and Followers.
  5. Select other project or client users if needed.
  6. Click Save.

With Email Template, you can customize the notification mails to be sent.

Notification Helper

If you want to check whether you will get notifications when new changes are triggered in the bug event, then you definitely need a notification search tool to filter your needs. Notification helper will help check if the user will receive email notifications on bug events. You can configure parameters like email settings, notifications and client permissions to track bugs and set access privileges.

Feature Availability: Premium plan

Notification Helper for Portal Owner, Admin, and Manager

If you want to know, whether a particular user or client in your portal will receive bug event notification just use the Notification Helper. To do this follow the steps mentioned below:

  1. Navigate to  > Bug Tracker >  Notification.
  2. Select a project from the drop-down.
  3. Click in the upper-right corner.
  4. Select Notification Helper  to search for the particular user or client in your portal.
  5. Select the User, Bug, and Notification Event.
  6. Click Submit to check whether the user will get notifications when the specific bug event is triggered.
Portal users can access the Notification Helper from the Bugs Edit page.
  1. Select the bug and click in the upper-right corner and select Notification Helper.
  2. Notifications will not be sent for changes made by the user itself.


    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Get started with Zoho Sign

            in a few quick steps!

            Download Help Guide





                      Still can't find what you're looking for?

                      Write to us:  support@zohoforms.com


                            




                          

                        Zoho Marketing Automation

                          Zoho Sheet Resources

                           




                              Zoho Forms Resources


                                Secure your business
                                communication with Zoho Mail


                                Mail on the move with
                                Zoho Mail mobile application

                                  Stay on top of your schedule
                                  at all times


                                  Carry your calendar with you
                                  Anytime, anywhere




                                        Zoho Sign Resources

                                          Sign, Paperless!

                                          Sign and send business documents on the go!

                                          Get Started Now


                                              Zoho SalesIQ Resources



                                                  Zoho TeamInbox Resources



                                                          Zoho DataPrep Resources



                                                            Zoho DataPrep Demo

                                                            Get a personalized demo or POC

                                                            REGISTER NOW


                                                              Design. Discuss. Deliver.

                                                              Create visually engaging stories with Zoho Show.

                                                              Get Started Now











                                                                                    • Related Articles

                                                                                    • Email Templates for Bug Notifications

                                                                                      Communication plays a significant role in project management. Emails have become handy in the business world to communicate effectively. Zoho BugTracker very well understands this fact and it provides Email Templates to customize the automated emails ...
                                                                                    • Bug Details

                                                                                      Bug details page displays important information related to the bug. The information can be edited or deleted. Users can also add comments, attachments, provide resolutions, log hours, link other bugs, view activity stream, follow bugs, move or clone, ...
                                                                                    • Bug Reports

                                                                                      Bug Reports displays bug count against various parameters. Basic Reports: View bug count by Status, Assignee, Reporter, Escalation, Severity, Module, Release Milestone, Affected Milestone, Classification, Reproducible, and Tag fields. Advanced ...
                                                                                    • Schedule Events

                                                                                      Scheduling an event with your team will help you track the status of work. Say for instance, if you are approaching a milestone and you would like to know the status of the milestone, how many bugs are completed, how many are in overdue etc. then you ...
                                                                                    • Bug Reminder

                                                                                      Bug reminders help when working towards a deadline. Reminders can be set based on due date or based on specific dates. Benefits Stay on top of your bugs Get reminders at a predetermined date and time Reminders can be sent to multiple users Set ...
                                                                                    Wherever you are is as good as
                                                                                    your workplace

                                                                                      Resources

                                                                                      Videos

                                                                                      Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                      eBooks

                                                                                      Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                      Webinars

                                                                                      Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                      CRM Tips

                                                                                      Make the most of Zoho CRM with these useful tips.



                                                                                        Zoho Show Resources