Steps to authenticate your sender domain

Steps to authenticate your sender domain

At Zoho Campaigns, we strongly urge you to authenticate your domain by implementing SPF and DKIM.
 
SPF
Sender Policy Framework is an authentication technique that helps receiving email servers identify legitimate email senders and prevent spam entering the inbox of email recipients.
 
Click here to learn more about SPF.
 
DKIM
DomainKeys Identified Mail(DKIM) is an email authentication mechanism that uses the "Public key cryptography" technique to ensure that the email message was not modified during transit.
 
Click here to learn more about DKIM.
 
To successfully authenticate your sender domain, you need to set up your SPF and DKIM TXT records. Authenticating your sender domain is a simple process that involves four easy steps.
  1. Add your sender domain.
  2. Copy the SPF and DKIM TXT records from your Zoho Campaigns account.
  3. Add the SPF and DKIM TXT records to the DNS server.
  4. Verify your domain in your Zoho Campaigns account after adding the SPF and DKIM TXT records to the DNS server.
Let's dive deep and learn more setting up SPF and DKIM TXT records.

 Add your sender domain   

  1. Log in to your Zoho Campaigns account.
  2. From the navigation toolbar, choose Settings.
  3. Select Manage Senders under Deliverability. 

      4. Click the Add Sender button on the top-right corner of the screen.
      5. You can enter up to 5 sender email addresses if you want.
      6. Click the Send Verification Email button to receive verification emails at the email address you have provided.

      7. To verify your email addresses, log in to your email client and open the verification email sent by Zoho Campaigns.
      8. Click the Verify your email address button in the email to complete the verification process.
      9. Once verified, you will find your sender address (Example: patricia.b@zylker.com) listed under the Sender Address tab and the domain (zylker.com) listed under the Domain Authentication tab.

Copy SPF and DKIM record values from Zoho Campaigns

Only the organization's admin has the privilege to access domain authentication settings. You can contact your organization's admin and ask them to help you authenticate your sender domain.
  1. From the navigation toolbar, choose Settings.
  2. Select Domain Authentication under Deliverability.

      3. Click Setup on the extreme right of the row.
      4. On the Setup page, click the Copy button next to the text records.

After copying the SPF and DKIM record values, add them to the DNS server. After adding the SPF and DKIM TXT records to the DNS server, verify your domain in your Zoho Campaigns account.

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