Who are skipped contacts and how do I view them?

Contacts who did not have actions performed on them are listed as 'skipped contacts'.

To view skipped contacts:

From the navigation toolbar choose Automation and select Workflow.
Select the intended workflow from the list view.
Navigate to the action you wish to view and click the Report icon.
Click Skipped Contacts.

To learn why your contacts are skipped please read our article on How do contacts get skipped in your workflow components?

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