How do I cancel my subscription?

How do I cancel my subscription?

  1. Log into Zoho Campaigns.
  2. From the Navigation toolbar, click Settings.
  3. Select Subscription under General. You will see your current plan. 
    settings subscription
  4. Click the Cancel my subscription link at the bottom of the page. cancel subscription link
  5. Click the Change plan option.
       change plan
  6. Click on cancel subscription link at the bottom of the page. 
    cancel subscription
  7. Your plan will automatically be changed to a pay-as-you-go plan with zero email credits. 
    downgrade confirmation


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                                                                                                  • Related Articles

                                                                                                  • How do I cancel my subscription?

                                                                                                    To cancel your subscription, go to the Play Store or App Store where you initially made the payment for your license and cancel the subscription. You cannot cancel your subscription directly in the mobile app.  Note: You must cancel the subscription ...
                                                                                                  • How does the latest pricing update (October 18, 2022) affect the pay-as-you-go plan?

                                                                                                    A few features will be restricted in the pay-as-you-go plan accounts once you add or reduce number of contacts in your existing plan. This is according to the latest update. Please refer the comparison document to understand these changes.
                                                                                                  • How do I cancel my Zoho Campaigns account?

                                                                                                    If you wish to cancel your Zoho Campaigns subscription: From the navigation toolbar, choose Settings and select Subscription. Click the Change plan button. Click the link that says Click here. Read the popup that appears. Click Yes. Once canceled, ...
                                                                                                  • How do I switch from an email-based plan to 'pay-as-you-go?

                                                                                                    Switch to pay-as-you-go plan to choose your email credits as per your requirement. Pay-as-you-go allows unlimited contacts. Log into Zoho Campaigns. From the Navigation toolbar, click Settings. Select Subscription under General. You will see your ...
                                                                                                  • How do I switch from a subscriber-based plan to 'pay-as-you-go'?

                                                                                                    Switch to pay-as-you-go plan to choose your email credits as per your requirement. Pay-as-you-go allows unlimited contacts. Log into Zoho Campaigns. From the Navigation toolbar, click Settings. Select Subscription under General. You will see your ...
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