What happens when I reach the contact limit in my current plan?

Here is what happens when you reach the contact limit on your current subscription plan:

Import contacts via sync

If you've enabled the Auto-upgrade option under Settings, Zoho Campaigns automatically upgrades your subscription, allowing you to import contacts via a sync you've created. The upgrade will be based on the number of contacts you are trying to import.
In case you haven’t enabled the Auto-upgrade option under Settings, the sync will stop, and no additional contacts will be imported to Zoho Campaigns upon reaching the contact limit.

Import contacts via files

If you try to import contacts via .csv, .xls, and .xslsx files after the plan limit is reached, you'll be asked for consent each time you try to import the contact. If you give your consent, we will upgrade your plan before importing the contacts.

Note:
The charges will be added up to your next billing cycle.

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