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Related Articles
Feedback Loop (FBL)
A feedback loop (FBL) is a process for listing spam complaints from your sent email campaigns. Some inbox providers such as Yahoo!, Outlook, and AOL send feedback on spam complaints to the email marketing services responsible for the campaign. How ...
Unsubscribe Feedback
Ask your contacts why they unsubscribe from your newsletters by showing them a simple poll. A poll with different feedbacks that your contacts can select. To enable Unsubscribe feedback: Click Settings icon on the top-right corner of the screen. ...
Will the test email be recorded as recipient activity in the sent campaigns report?
No. The test email is for running the view of the outcome that you’ve created. The test email will not be considered as the recipient's activity.
Can you sort the recipient activity from each activity tab in reports?
Yes. Go to Reports → Sent campaigns → Open specific campaigns → Recipient activity, and click on the Sort by option to select the criteria as "Highest opens, least opens, First opened, Most recently opened.”
What are the differences between download recipient activity and download reports?
A download report is the only option to view the campaign recipient count number excluding the email address. However, the recipient activity reports are expanded versions that all contact information will be included according to the recipient ...