What is ‘User Agent Stats’ in reports?

Here you can see what devices your recipients have used to view your email campaigns. The data is expressed in percentage for Mobile, Tablet and Computer. Additionally, you can also see their operating system, email clients and web browsers.

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Related Articles
Why there is a discrepancy between the number of email opens and the user agent stats?
Our user agent data is gathered from contacts who have opened your emails. This allows us to parse related data about contacts' devices, OS, desktop email clients, and web browsers. However, when email clients such as Google and Yahoo are involved, ...
Autoresponder Reports
Zoho Campaigns will soon deprecate its Autoresponder feature. The feature will not be available to new users, but existing users will have time to replicate it using Workflows. Once your autoresponder has been sent, you'll be able to view the report. ...
Where can I find the user agent stats?
Open Contacts tab from the navigation bar and select Manage Lists. You will get the list view of all your lists. Click any list and you will be able to view the user agent stats in the List Summary tab.
Why can’t other users access my reports?
If other users can't access your reports, please check to make sure you have set the right privileges. From the navigation toolbar, choose Settings and select Manage Users. Open to the Privilege tab Enable Access campaign detailed reports, stats ...
Workflow Reports
Upon creating a workflow and activating it, a report is automatically generated. Detailed reports about your contacts' journey through a workflow are provided in these reports. You can view three different reports about your workflow: Version-based ...