Dynamic membership in Zoho Connect

Dynamic membership in Zoho Connect

Feature Availability

Overview

Using dynamic membership you can automatically add users to a Group or Board based on their profile information such as department, designation, work location, skills, etc. This can ease user management and save a lot of time for network admins. 

How does dynamic membership work? 

Dynamic membership uses workflow rules to identify a set of users based on the conditions set by the admin.  Every time a new user is added to a network, or an update is done to an existing user profile, the workflow rule gets triggered, The profile details are then checked for the given conditions and based on its results the user is added to the selected Groups or Boards.
 
Possible use cases for dynamic membership may include:
  1. Adding interns to their respective team groups as they associate with your organization only for a short period. 
  2. Adding employees to the relevant club groups based on their hobbies. 

Who can create dynamic membership workflow rules?

Only the network admins can create dynamic membership workflow rules.

How to create a new dynamic membership workflow rule?  

  1. Click the gear icon [] in the right menu.
  2. Select Settings from the dropdown.
       
  3. In the Settings page, select Dynamic Membership under Automation.
     
  4. Click + New Workflow Rule.
  5. In the new page, enter the workflow rule's name.
  6. Based on your requirement, select either 'No Condition' or 'Apply condition-based filters'.
  7. In case you've selected to apply conditions, define the filter criteria. The below table lists the three elements in a condition. 
     

    Field Attribute

    This field covers all the profile attributes available including the custom fields. 
     
    Department
    Designation
    Work Location
    Interests
    Skills
    First Name
    Last Name
    Display Name
    Birth Date
    Mobile
    Seating Location
    Extension
    Date of Joining
    Network admin
    User added/enabled

    Rule

    This field displays the available rules based on the type of profile attribute selected. 
     
    If the attribute has alphanumeric values, the rules are,

    Is 
    Is not
    Starts with
    Contains
    Ends with
    Does not start with 
    Does not contain
    Does not end with 
     
    If the attribute is a date field like birthdate or date of joining, the rules are,
    Before
    After
     
    No rules will be displayed if the selected attribute is Network admin or user added/enabled.


    Value

    Enter the value of the attribute for which the filter must be applied.
  8. Click  on the right side of the condition input box to add another condition and select the required operator. 
    1. If a user should be added to the Group/Board only when all conditions are true, select AND.
    2. If a user should be added to the Group/Board when at least one condition is true, select OR.

  9. To add a nested condition, click +Nested Condition.
  10. Click +Add Action and select the actions to be performed (add to a group, add to a board or custom function) when the defined conditions are met.
  11. Click Save.  
Sample use case:

Let's say you want to add users who are working in your Los Angeles office and have football as their hobby to a group named 'Los Angeles Football Club'. Then, the rules and action for this case would be defined as follows:

             
 

Run Through Workflow Rule 

Generally, only the profiles that are added after the creation of a workflow rule will undergo filter processing, and the profiles that existed before will not be processed. To process the existing profiles, using a newly created workflow rule, you can use the run through option. 
  1. Click the gear icon [] in the right menu.
  2. Select Settings from the dropdown.
               
  3. In the Settings page, select Dynamic Membership under Automation.
  4. From the list of configured rules, hover above the required one and click the run through filter icon [] beside the rule name. 
           

Logs

Logs display the results of a workflow rule so that you can view every instance of it, including — when it was triggered, and its results.  To view the logs: 
  1. Click the gear icon [] in the right menu.
  2. Select Settings from the dropdown.
               
  3. In the Settings page, select Dynamic Membership under Automation.
  4. From the list of configured rules, navigate to the required one and click the logs icon [] to the right of the rule name.
  5. In the logs table, click See more in the results to view detailed information.

How to edit or delete a dynamic membership workflow rule? 

  1. Click the gear icon [] in the right menu.
  2. Select Settings from the dropdown.
               
  3. In the Settings page, select Dynamic Membership under Automation.
  4. From the list of configured rules, navigate to the required one and click the edit icon [] on the right side of the rule name to edit it.
  5. To delete the workflow rule, click the delete icon [] in the right-end of the rule name.
           
Deleting the dynamic membership workflow rule will not affect its previous results. Members who have been previously added to a Group or Board based on the rule will remain the same. 

If you have any questions related to Dynamic Membership, please write to us at support@zohoconnect.com. We're happy to help!

 
 


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