Ask or Chat with Zia

Call Zia

Call Zia to get instant answers for all your questions in Zoho CRM. She can perform actions such as creating records, adding notes, converting leads, calling customers and changing the stages in deals.

To call Zia

In the Zoho CRM home screen, tap the Zia icon.

A call to Zia gets initiated. The window shows a list of things you can ask.
Click here to know more about what you can ask Zia.
Ask the question or say a command after the beep.
You can mute the call and enable loud speaker by clicking the appropriate buttons.
Tap the end call button to complete your call.

Chat with Zia

You can choose to chat with Zia instead of a call.

To chat with Zia

Go to Zoho CRM Settings > Zia > Zia Chat.
Toggle the button for Zia Chat ON.
In the Zoho CRM home screen, tap the Zia icon.
Type your question and the result will be displayed.
You can also click the call button to talk with Zia.

Note

Zia is currently available for Enterprise, CRM Plus and Zoho One editions.
You can talk to Zia only after the beep.

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Track and measure every business goal

Set up goals in PageSense to measure every single action performed by visitors on your website like button or link clicks, form submissions, and page engagements.

Understand the customer journey on your website

Create funnels in PageSense to quickly see which pages visitors use to enter your website, where they navigate to next, and which pages they decide to leave without converting.

Visualize your visitor's behavior with color codes

Set up heatmaps in PageSense to see where users have clicked more, how far they've scrolled, and on which parts of a page they've spent the most time using color-coded patterns in reports.

Measure customer engagement with your web forms

Use form analytics in PageSense to see how people interact with different fields in your form, whether they complete the form successfully or not, and where exactly they drop out on your form.

Record real visitor interactions on your website

Use session recordings in PageSense to watch a video of all the visitor actions performed on your website including the pages they navigate, the buttons they click, the UX issues they face, and more.

Test and optimize webpages for better conversions

Run A/B or Split URL tests in PageSense to figure out which version of your web page works best for your business and results in the best conversion rate.

Give each customer a unique website experience

Use personalization in PageSense to deliver customized versions of your website for every individual customer based on their demographics, local weather, browsing history, and more.

Grow your business through customer feedback

Run polls on your website using PageSense to understand what your customers think about your products/services and what needs improvement on your site.

Send timely updates that customers love

Use web push notifications in PageSense to schedule and notify your customers about an upcoming flash sale, product releases, promotional coupons, and a lot more that can spark conversions on your website.

Advertise your business to website visitors

Use pop-ups in PageSense to instantly grab the attention of visitors by showing attractive signup offers, coupon code discounts, or email newsletters that can eventually convert them into subscribers.

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Free Forms	Travel	Features for Order Forms
Prefill Forms	Non-Profit
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Form Designer	HR	Mobile Forms
Card Forms	Food	Offline Forms
Assign Forms	Photography	Mobile Forms Features
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Electronic Forms
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