Viewing subscription information

Viewing subscription information

The subscription information can be viewed if you have access to the Admin Panel of Zoho CRM Plus. Click the Subscription icon () to the left of the page in the Admin Panel. The Subscription Information page will be displayed, showing the current plan and usage statistics of your user licenses, light users, and application's core resources. These details depend on your current plan.

The Subscription Information page consists of the following sections:

1. Plan Details : Displays your current plan which is either Trial or Paid. If you have the trial version, the expiration date of your trial and number of days remaining in your trial period will also be displayed in this section. If you are a paid user, you'll find the pay period and the next renewal date in this section. The pay period is based on your payment type. For example, if you have made your payment online, the pay period displayed will be either Monthly or Yearly. If you have made your payment offline, your pay period will be Monthly, Quarterly, Half-Yearly, or Yearly.

2. Users : Displays the current usage statistics for the user licenses. You can view details including the total number of user licenses allowed, licenses utilized, and the number of licenses remaining in your plan.

3. Light Users : Displays the usage statistics for light users in the plan. The total number of light users you have utilized so far will be displayed in this section.

4. Usage Stats : Displays the usage statistics of the application's core resources such as CRM Storage Add on, Social Brands Add-on, etc. You will find details including the resource's name, default limit available for each resource, and the number of resources purchased in Zoho CRM Plus. This section also displays the total limit available for each resource, number currently used, and the total resource remaining in your plan.

5. Subscription Manager : Subscription Manager is one of the roles a user can be assigned inside Zoho CRM Plus. Any user with a privilege to handle payments in Zoho CRM Plus can be termed as a Subscription Manager.

Viewing subscription information

To view your subscription information:

  1. Access the Admin Panel. The Users tab is selected by default with the Users page displayed in the Admin Panel.


  2. Click the  Subscription  tab ( ). The  Subscription Information  page reflects your current plan.



Note:
  1. If you are using the trial version of Zoho CRM Plus, click Billing from the Subscription Information page to subscribe to the CRM Plus plan.
  2. If you are a paid user, click Billing from the Subscription Information page to manage your subscription details.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION








                                You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                    Manage your brands on social media

                                      Zoho Desk Resources

                                      • Desk Community Learning Series


                                      • Digest


                                      • Functions


                                      • Meetups


                                      • Kbase


                                      • Resources


                                      • Glossary


                                      • Desk Marketplace


                                      • MVP Corner


                                      • Word of the Day


                                        Zoho Marketing Automation

                                          Zoho Sheet Resources

                                           

                                              Zoho Forms Resources


                                                Secure your business
                                                communication with Zoho Mail


                                                Mail on the move with
                                                Zoho Mail mobile application

                                                  Stay on top of your schedule
                                                  at all times


                                                  Carry your calendar with you
                                                  Anytime, anywhere




                                                        Zoho Sign Resources

                                                          Sign, Paperless!

                                                          Sign and send business documents on the go!

                                                          Get Started Now




                                                                  Zoho TeamInbox Resources



                                                                          Zoho DataPrep Resources



                                                                            Zoho DataPrep Demo

                                                                            Get a personalized demo or POC

                                                                            REGISTER NOW


                                                                              Design. Discuss. Deliver.

                                                                              Create visually engaging stories with Zoho Show.

                                                                              Get Started Now







                                                                                            You are currently viewing the help articles of Sprints 1.0. If you are a user of 2.0, please refer here.

                                                                                            You are currently viewing the help articles of Sprints 2.0. If you are a user of 1.0, please refer here.



                                                                                                  • Related Articles

                                                                                                  • Manage Subscription

                                                                                                    After you upgrade to Zoho CRM Plus, you can use the Manage Subscription page to adjust the parameters you set during signup. Here are some of the things you can do to customize your setup: Add User Licenses and Add-ons Reduce User Licenses and ...
                                                                                                  • Subscription Managers

                                                                                                    Subscription Manager is a privilege given to a user inside Zoho CRM Plus, allowing them to handle payments which is a privilege only available to the admins by default.  ​ Users can see "Subscription Managers" present as a component inside the ...
                                                                                                  • Can I pause my CRM Plus subscription?

                                                                                                    No. However, if you are a paid user, you can cancel your CRM Plus subscription. You will then move to the Free Plan of the individual applications with all your data intact. You can reactivate your account anytime if required.
                                                                                                  • How can I view my subscription details in CRM Plus?

                                                                                                    View your CRM Plus subscription details from the Billing Details page in CRM Plus. Follow the steps given below to view your subscription. 1. Navigate to the Manage Zoho CRM Plus Subscription page. 2. Click Your Store Details on the upper-right ...
                                                                                                  • How can I change my yearly subscription payment to monthly?

                                                                                                    You have to contact Zoho CRM Plus Support team to change your yearly subscription payment to monthly. Send an email to support@zohocrmplus.com to process your request.
                                                                                                    Wherever you are is as good as
                                                                                                    your workplace

                                                                                                      Resources

                                                                                                      Videos

                                                                                                      Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                      eBooks

                                                                                                      Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                      Webinars

                                                                                                      Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                      CRM Tips

                                                                                                      Make the most of Zoho CRM with these useful tips.



                                                                                                        Zoho Show Resources