In Zoho CRM, the number of mass emails that you can send will vary based on your Zoho CRM Edition.
- Standard Edition – 250 per day.
- Professional Edition – 500 per day.
- Enterprise Edition – 1000 per day.
To send mass emails, refer this link
- 12 AM to 11.59 PM in your organization's time zone is considered as one day, to calculate the email count.
- The mass emails per day, per company includes Autoresponders, active email Schedulers, Macros and Mass emails.
- You can also increase the mass email limit up to 2250 per day, per organization for an additional cost. Please write to us at email@example.com to increase your mass email limit.
These are the options by which you can send out bulk emails from Zoho CRM.
- You can increase your mass email limit up to 2250 per day for a reasonable price. Please contact us at firstname.lastname@example.org
to increase your mass email limit.
Second Option - You can send bulk emails in batches. For instance, if you need to send bulk emails to 2000 contacts from USA, you can follow these steps:
Create a custom pick list field for contacts, namely Mail Sent Status. You can specify the values as 'Sent' and 'Not Sent'.
Create a custom list view that filters only those contacts to whom you need to send emails. The criteria can be, Country is USA and Mail Sent Status is Email Not Sent.
For the Standard Edition, you can select 250 contacts from the list view and send mass email. Similarly, you can select 500 contacts from the list view and send them emails for the Professional Edition. For the Enterprise Edition, you can select up to 1000 contacts and send them mass emails.
Once the emails are sent, you need to use the Mass Update feature to change the Mail Sent Status as 'Sent'. This will exclude the contacts (for which email is sent) from the list view. This way you can make sure that an email is not sent twice to the same contact.
Third Option - You can use the Zoho Campaigns Integration to use the Leads and Contacts in CRM to carry out email campaigns. Additionally, you can track the clicks, bounce rates etc. for the email campaign. See Also Email Marketing with Zoho Campaigns