Understanding Privacy and Security Settings in Radar

Understanding Privacy and Security Settings in Radar

Data Privacy is a customer's right to control how their data or information is viewed and used by any business. Security is protecting that information from theft and misuse. They are both equally important in today's digital landscape, where hackers have become highly sophisticated and incidents like data theft and security attacks have become commonplace. To help customers safeguard their personal information, applications provide an array of privacy and security settings. The Radar app comes with robust privacy and security settings. Its goal is to help you shield personal information and customer data from security breaches, unauthorized access, and cyber attacks.

Overview of privacy and security settings

App lock

Radar lets you set up a biometric or numeric password for the app to protect from unauthorized access. You can use your fingerprint or a 4 digit pin to unlock the app. The app lock feature can add a layer of security to your app. When you accidentally leave your device unlocked or when someone else gains access to it, the app lock will ensure your customer data stays safe.

 

You will be signed out after 6 failed attempts to unlock the app.

By default, the Radar app will be locked immediately after you close it. You can use the Ask for Pin option to change this behavior. Using this option, you can specify the duration for after which the app should be locked once your leave or close the app. You can choose to lock the app after 1, 5, or 10 minutes after you leave or close it.

Push Notifications

Push notifications are short messages that are sent from the app to users. They can be viewed from the lock screen even when the app is not in use. Radar sends push notifications regarding exceptions, and app and security updates.

Send Diagnostic and Usage Statistics

Crash reports and usage statistics can help improve user experience with the app. You can choose if you want to send crash reports to us and if this information must be sent anonymously or with your identity.

Do Not Allow Text Copy

By default, you can copy text from the Radar app to your device's clipboard. Because this can lead to data breaches, Radar allows users to disable text copying altogether using the Do Not Allow Text Copy option.

Hide Content in Recent Apps Screen

Even with app lock set up, your app content will be visible in the recent apps screen. You can prevent critical data from getting exposed in this way by enabling the Hide Content in Recent Apps Screen option.

Do not allow screenshots and Screen Recording

One way in which your data can be exposed is via accidental screen shots and screen recording. In Radar, you can disable these two using the Do Not Allow Screenshots and Screen Recording option.

Open Source Licenses

Using this option, you can view all the third-party plugins that are used in the app to identify undesirable ones.


To configure privacy and security settings in Radar

  1. Open the Radar app.
  2. Tap the setup icon in the bottom bar.
  3. Tap on Privacy and Security settings.
  4. Enable/Disable the options as per your preference.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION











                                        You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                            Manage your brands on social media

                                              Zoho Desk Resources

                                              • Desk Community Learning Series


                                              • Digest


                                              • Functions


                                              • Meetups


                                              • Kbase


                                              • Resources


                                              • Glossary


                                              • Desk Marketplace


                                              • MVP Corner


                                              • Word of the Day


                                                Zoho Marketing Automation

                                                  Zoho Sheet Resources

                                                   

                                                      Zoho Forms Resources


                                                        Secure your business
                                                        communication with Zoho Mail


                                                        Mail on the move with
                                                        Zoho Mail mobile application

                                                          Stay on top of your schedule
                                                          at all times


                                                          Carry your calendar with you
                                                          Anytime, anywhere




                                                                Zoho Sign Resources

                                                                  Sign, Paperless!

                                                                  Sign and send business documents on the go!

                                                                  Get Started Now




                                                                          Zoho TeamInbox Resources



                                                                                  Zoho DataPrep Resources



                                                                                    Zoho DataPrep Demo

                                                                                    Get a personalized demo or POC

                                                                                    REGISTER NOW


                                                                                      Design. Discuss. Deliver.

                                                                                      Create visually engaging stories with Zoho Show.

                                                                                      Get Started Now









                                                                                                          • Related Articles

                                                                                                          • What is the purpose of the Radar app and how do I get started?

                                                                                                            How does Radar help in managing support operations in Zoho Desk?  Radar has a myriad of features that are thoughtfully designed to help both customer support managers and agents manage their workload and track performance anywhere, anytime from the ...
                                                                                                          • Managing Zoho Desk Settings

                                                                                                            When it comes to technology, be it aesthetic appearance or user, product, project, or customer requirement, the need for change is unending. Hence, we at Zoho Desk, understand the need for providing Settings as an option to provide users the ability ...
                                                                                                          • Creating Dashboards in the Radar App

                                                                                                            In todays business landscape, where more and more businesses understand the immense potential of a fulfilling customer experience and are leveraging it to acquire and retain more customers. Identifying unique support metrics and using them to make ...
                                                                                                          • Understanding Other Dashboards in Radar

                                                                                                            A Dashboard is an information management tool that translates complex data into graphical patterns that are easily understandable. It uses charts, graphs, and tables to bring important insights to light, helping people make informed decisions. ...
                                                                                                          • Understanding Static Dashboards in Radar

                                                                                                            Managing a support center is not an easy feat. A support manager must vigilantly monitor the day-to-day activities of their business, to ensure everything runs smoothly, and proactively prevent slip ups. Radar helps them do their job fruitfully by ...
                                                                                                            Wherever you are is as good as
                                                                                                            your workplace

                                                                                                              Resources

                                                                                                              Videos

                                                                                                              Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                              eBooks

                                                                                                              Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                              Webinars

                                                                                                              Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                              CRM Tips

                                                                                                              Make the most of Zoho CRM with these useful tips.



                                                                                                                Zoho Show Resources