Getting Started with Zoho Mail
When should I make use of the Chatlet feature?
The Chatlet feature is useful when you need to start a contextual chat regarding any particular entity. This can be mainly used when you need to discuss about an email or a Streams post mainly over a group chat rather than on the email or Streams ...Is it possible to start a contextual chat regarding an email or a Streams post?
Using the Chatlet feature in Zoho Mail, you can start a contextual chat with the members in any email thread, Streams post, Task or Note. By default, this will include all the members that are part of the conversation. You can edit the members of the ...Does the Attachment Viewer list attachments from all applications?
The Attachment Viewer lists attachments from all entities, such as emails, notes, tasks and attachments shared via Streams. From the Attachment Viewer, you can perform actions on the attachments with ease. Click here to know more about Attachment ...What is the Reader View in Zoho Mail?
The Reader view is a layout that's provided exclusively so that emails can be read in a view where all the clutter is eliminated and it is distraction free. Reader view also has several other customization options to improve the readability. Know ...What should I do for Zoho Mail to identify the highlights that I send?
For Zoho Mail to identify snippets in emails that you send, you need to embed a script in either the JSON-LD or Microdata format in the HTML content of the email. You should also register your domain with Zoho Mail using this link for the snippets to ...What are email snippets?
Email Snippets in Zoho Mail ensure that important information from an email is highlighted at the top of email preview. In business scenarios, there might be emails containing information that needs to be highlighted and showed to the users. This can ...For Zoho Mail to recognize my Quick Actions, how do I register my domain?
You can register with Zoho Mail using this link. The domain registration process will be completed after a review of the domain. The organization that has sent the registration request will be contacted, in case there are any further clarifications ...My Quick Actions are not getting embedded despite adding the script. What should I do?
For Quick Actions to get by Zoho Mail, two things have to be done. First, the script has to be embedded in the HTML content of the email, and your domain has to be registered with us using this link. If your domain is not registered, Zoho Mail will ...How do I embed Quick Actions in the emails that I send?
To embed Quick Actions, you have to embed a script in the HTML content of the email. You will also have to register your domain with us, using this link. Refer this help page for the script format, and other details.What are Quick Actions in Zoho Mail?
Sometimes, the emails that you receive might require a followup action. These actions might have to be performed either from within the mailbox or by redirection to a third party application or a website. Quick Actions are basically buttons that are ...How do I get the headers of an email?
Sometimes, when you contact support regarding an issue, you might be asked to send the headers of the email for which you're facing the issue. In these cases, you can follow these instructions to get the email headers: Open the email whose headers ...Is it possible to remind myself of emails that I've sent, after a particular period?
You can remind yourself of sent emails by setting a reminder. In the email compose window, click the Remind Me icon, set the necessary conditions and click Add. Click here for more details on email reminders here.Is it possible to automatically classify emails to specific folders?
To classify emails falling under specific criteria to separate folders, you can make use of the Filters option. You can set up filters such that emails with certain conditions get moved to a folder of your choice. Learn more on creating ...How do I delete/archive all the emails that I've received from a specific sender?
If you want to delete/archive emails from a specific sender, you can make use of the Scrub option. Select an email from the sender whose emails you want to manage, go to the More Actions menu, choose Scrub, and click Delete/Archive, based on your ...How do I access the exported emails?
Once the export is completed, the admin and the user whose emails have been exported will receive an email containing a link to download the file. The admin can also download the zip file containing the exported emails under the Status menu in the ...How can I restrict my organization users to not send certain type of attachments?
In Zoho Mail, you can set up Email Policies, using which you can create Attachment related restrictions. These restrictions can be applied to Outgoing emails or Incoming emails or for both outgoing and incoming emails. Refer here for detailed ...I have provided wrong mobile number during Sign up. How can I correct it ?
Even if you have provided wrong/ incorrect mobile number, you need to login using the same mobile number to correct it. Login to Zoho Mail Control Panel using the incorrect mobile number with which you might have registered. You will notice a link ...What are the settings for iphone to receive my email?
Zoho Mail as IMAP account The server details to set up Zoho Mail as IMAP in Apple Devices iPhone or iPad are: Incoming Server Details Host : imap.zoho.com Port : 993 SSL : On Outgoing Server Details Host : smtp.zoho.com Port : 465 SSL : On Zoho ...How do I exclude emails in specific folders from being archived?
You can use the Do not archive policy to exclude certain folders from your archival policy. This makes sure that emails from these folders are not archived even if they fall within the conditions defined by your archival policy. Learn more.Configuring Mobile devices using Active Sync.
You can configure your account via Exchange Active Sync from your mobile devices. Server: msync.zoho.com Username: Your Zoho Email Address (user@yourdomain.com for hosted accounts/ user@zoho.com for non hosted accounts) Password: Your Zoho Password ...What is a Saved Search?
You might repeat certain searches often. A 'Saved Search' lets you save such search parameters for later use. This comes in handy when you want to view messages that fall under specific search criteria often. Learn more.Can Attachments be filtered based on a specific criteria?
In the Attachment Viewer, the Filter option lets you customize and set certain criteria to locate attachments. Attachments matching the mentioned criteria will be listed on the screen. Learn more.What is the Smart Create menu?
The Smart Create menu facilitates an easy addition of notes, tasks, events, posts, and bookmarks. On selecting a portion of the text from an email or a Streams post, the menu pops up. Pick the relevant option and the text gets saved to the chosen ...Why am I not receiving emails from specific senders?
The reason for not receiving emails from specific senders can be because of the following reasons: If local delivery is set up in your previous host, emails from the previous server get delivered internally and hence doesn't reach the Zoho Mail ...Why am I not receiving emails from my website's contact forms?
Sometimes, your website hosting provider might assume that these emails should be delivered locally, as the domain name in the website and the domain name in the recipient email address is similar in most cases. To receive these emails, change your ...Scrub (Sweep groups of emails from your Inbox)
The scrub feature allows you to remove a batch of emails from a set of senders from the Inbox. You can archive the emails from those senders or delete them from the specific folder.What are Streams in Zoho Mail?
Streams Streams enables teams or groups to collaborate better within email and around email. Streams enhances the productivity of the team, through more open communication reducing the replies and forwarded email clutter within teams. It helps you ...How do I save the recipient email addresses to Contacts automatically?
The email addresses of recipients to whom you send emails will be automatically saved to your address book based on your Compose Preferences. Refer here for detailed instructions.Email Hosting with Zoho
Add your domain for Email Hosting with Zoho Verify your Domain Add Users and Create Mail Accounts Change the MX records of your domain Add SPF records Refer https://www.zoho.com/mail/help/adminconsole/email-hosting-setup.html for detailed ...How do I select and insert multiple contacts from Address book to the To/ Cc/ Bcc fields?
You can click the To/ Cc/ Bcc labels in the composer window to view your Address Book Contacts. You can choose them and insert into To/ Cc/ Bcc as per your requirement. In general you can add, view, edit or delete contacts from the Contacts app in ...Is there an option to view unread emails in a particular folder or across all folders?
To view all the unread emails across all folder, scroll down to locate views and select 'Unread View'. In a particular folder, click the Filter by icon in the top, and select 'Unread' to view only the unread emails in the folder. You can also click ...How can search for mails based on different parameters?
Zoho Mail provides you extensive search options to search based on sender, to/ cc, subject, attachment name, attachment content or the entire email. Refer here for more details.How do I send attachments in Google Docs account?
You can add the attachments you receive in mail to Google Docs by enabling a filter with the Add attachment to condition. Refer this help page for instructions.How do I add my attachments to Zoho Docs?
You can add the attachments you receive in mail to Zoho Docs by enabling a filter with the Add attachment to condition. Refer this help page for instructions.What is Outbox Interval?
The Outbox interval is the time duration in minutes, during which time, the mail will be retained in your Outbox before actually sending.How should I enable Outbox?
In the Mail Settings, select Compose, and click Delay emails in Outbox for ___ minutes. Specify a time duration till which you want to retain the email in your Outbox after you click Send. You can override Outbox by directly clicking ‘Send ...What is 'Ask Receipt' feature in Zoho Mail?
When you compose an email, you can enable the 'Ask Receipt' feature from the more options. When the recipient receives the email, if the email service and the email client support the Read Receipt feature, recipient will receive your 'Read Receipt' ...How to Spell check my composed messages?
To spell check the text in the composer before sending click on the Spell check icon from the toolbar. The wrongly spelled words will be highlighted Click the mis-spelled words. Spelling suggestions will be shown. You can choose the correct spelling ...How to insert a hyperlink/ URL in the composer?
To insert a hyperlink, select the text you want to link and press Cmnd+K or Ctrl+K or click on the Insert link icon from the compose editor tools. If you don't see the option, click on the drop-down icon in the toolbar and click on the Insert link ...Can I setup my Signature with Logos (images) and hyperlinks?
Zoho Mail allows you to set up richly formatted signatures with your organizations logos, links to websites and other social media pages. The Signature editor has the same rich text editor as in the Composer. You can insert images and hyperlinks to ...Next page
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