Why are the imported contacts marked as skipped?

Why are the imported contacts marked as skipped?

Zoho Marketing Automation uses a Zero-bounce validation mechanism to evaluate the legitimacy of the Contacts. This mechanism checks if the email ID of the Contacts is active and has a valid inbox. If these criteria do not meet, those leads will be marked as skipped. Also, if you are importing the Contacts by uploading a file from your computer or cloud, you must ensure that the data entered in the necessary fields are valid.

    Access your files securely from anywhere

      Zoho CRM Training Programs

      Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

      Zoho CRM Training
        Redefine the way you work
        with Zoho Workplace

          Zoho DataPrep Personalized Demo

          If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

          Zoho CRM Training

            Create, share, and deliver

            beautiful slides from anywhere.

            Get Started Now


              Zoho Sign now offers specialized one-on-one training for both administrators and developers.

              BOOK A SESSION





                          Quick Links Workflow Automation Data Collection
                          Web Forms Enterprise Begin Data Collection
                          Interactive Forms Workplace Data Collection App
                          CRM Forms Customer Service Accessible Forms
                          Digital Forms Marketing Forms for Small Business
                          HTML Forms Education Forms for Enterprise
                          Contact Forms E-commerce Forms for any business
                          Lead Generation Forms Healthcare Forms for Startups
                          Wordpress Forms Customer onboarding Order Forms for Small Business
                          No Code Forms Construction RSVP tool for holidays
                          Free Forms Travel
                          Prefill Forms Non-Profit

                          Intake Forms Legal
                          Mobile App
                          Form Designer HR
                          Mobile Forms
                          Card Forms Food Offline Forms
                          Assign Forms Photography
                          Mobile Forms Features
                          Translate Forms Real Estate Kiosk in Mobile Forms
                          Electronic Forms

                          Notification Emails for Forms Alternatives Security & Compliance
                          Holiday Forms Google Forms alternative  GDPR
                          Form to PDF Jotform alternative HIPAA Forms
                          Email Forms
                          Encrypted Forms
                          Embeddable Forms
                          Secure Forms
                          Drag and Drop form builder
                          WCAG


                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                Manage your brands on social media

                                                  Zoho Desk Resources

                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                    Zoho Marketing Automation

                                                      Zoho Sheet Resources

                                                       

                                                          Zoho Forms Resources


                                                            Secure your business
                                                            communication with Zoho Mail


                                                            Mail on the move with
                                                            Zoho Mail mobile application

                                                              Stay on top of your schedule
                                                              at all times


                                                              Carry your calendar with you
                                                              Anytime, anywhere




                                                                    Zoho Sign Resources

                                                                      Sign, Paperless!

                                                                      Sign and send business documents on the go!

                                                                      Get Started Now




                                                                              Zoho TeamInbox Resources



                                                                                      Zoho DataPrep Resources



                                                                                        Zoho DataPrep Demo

                                                                                        Get a personalized demo or POC

                                                                                        REGISTER NOW


                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now









                                                                                                              • Related Articles

                                                                                                              • Import Contacts

                                                                                                                Adding each contact manually would not only be a time consuming process but also a tedious one. That is where the ability to import your contacts using a spreadsheet file will come in handy. Zoho Marketing Automation allows you to import contacts you ...
                                                                                                              • How to update subscription type of existing contacts via import?

                                                                                                                You may know that you can import contacts into your Zoho Marketing Automation account by either uploading a csv file from your computer or choosing the file from a cloud service. During this import process, you can also change the subscription type ...
                                                                                                              • What are a few points to avoid for a smooth import of contacts from csv files?

                                                                                                                Points to avoid in csv file while importing contacts are: Missing “@” symbol – For example, "jane.doegmail.com" is missing the “@” symbol. Missing "." – For example, "Patrick@yahoocom" is missing the period. Spacing in File – This could be due to the ...
                                                                                                              • Contacts Dashboard

                                                                                                                Contacts Dashboard provides you with a variety of reports and charts to view contact information associated with your account. You can see the contact growth over time, stats of contacts from various sources, tags assigned to your contacts, scores ...
                                                                                                              • Why are some of my contacts ignored?

                                                                                                                There are a few reasons why you may see some contacts excluded from your list: Issue Type Reason Troubleshooting Bounced Mail was undeliverable to the contacts or the email address doesn't exist. This can be a soft or hard bounce. If its a soft ...
                                                                                                                Wherever you are is as good as
                                                                                                                your workplace

                                                                                                                  Resources

                                                                                                                  Videos

                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                  eBooks

                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                  Webinars

                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                  CRM Tips

                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                    Zoho Show Resources