Message Headers

Viewing Message Headers

Message headers in emails give away some important details such as:

  • Source of an email (From address)
  • IP address/Server from which the email was sent
  • Detailed footprint - path through which the email was transmitted
  • Message content

It is unique for each and every mail message and can be used to verify the credibility of the sender using the details it provides. In this section, you’ll learn on how to locate the header information for different email clients.

Gmail

  1. Login to your  Gmail account.
  2. Open the email from your inbox.
  3. Click on More button at the top right corner of the message pane.
  4. Select Show Original option from the drop-down that appears.

Yahoo! Mail

  1. Login to your Yahoo! Mail account.
  2. Open the email from your inbox.
  3. Click on the more at the top right corner of your message pane.
  4. Select View Raw Message option from the drop-down that appears.


Zoho Mail

1. Log in to Zoho Mail account.

2. Open the email, for which you want to get the headers.

3. Click More Actions drop-down on right corner of the email.


4. Choose Show Original option.

5. The header details will open in a new window.

6. It contains a parameter called  Message ID , which is unique to each email. Message ID is important, when you contact our support team.


7. To download the header info as a .txt file, click Download Full Content option.

8. To copy the header info, choose Copy to clipboard option.

9. To view detailed HTML source of the email, click  Show Full Content  option.


Source: Zoho Mail Options

AOL

  1. Login to your AOL Mail account.
  2. Open the email from your inbox.
  3. Click on the more drop down in your message pane.
  4. Select View Message Source option from the drop-down that appears.

Outlook/Hotmail/MSN

  1. Login to your Outlook Mail account.
  2. Open the email from your inbox.
  3. Click on more button besides the reply all option in your message pane.
  4. Select View Message Source option from the drop-down that appears.

Rediffmail

  1. Login to your  Rediffmail account.
  2. Open the email from your inbox.
  3. Click on See Details link that appears on right of To address.



Inbox.lv

  1. Login to your Inbox.lv account.
  2. Open the email from your inbox.
  3. Click on the  more at the top right corner of your message pane.
  4. Select Message Source option from the drop-down that appears.

Mail.ru

  1. Login to your Mail.ru account.
  2. Open the email from your inbox.
  3. Click on more icon given at top right corner of the message pane.
  4. Select View Headers option from the drop-down that appears.

Yandex Mail

  1. Login to your Yandex Mail account.
  2. Open the email from your inbox.
  3. Click on the  more at the top right corner of your message pane.
  4. Select Message Headers option from the drop-down that appears.

Telekom (t-online.de)

  1. Login to your Telekom (t-online.de)Mail account.
  2. Open the email for which you need to see the message header.
  3. Press the Alt Key and simultaneously click the left mouse button anywhere in your email window.
  4. Select Message Headers option from the drop-down that appears.
  5. The extended email header appears as a pop-up box.

GMX mail

  1. Login to your GMX mail account.
  2. Open the message from your inbox.
  3. Click on the  more information icon given at top right corner of the email.
  4. The message details appear in  Extended Header Information  pop-up box.

Mail.com

  1. Login to your  Mail.com account.
  2. Open the email from your inbox.
  3. Click on the  more information icon given at top right corner of the email.
  4. The message details appear in  Extended Header Information pop-up box.

BellSouth/AT&T Webmail

  1. Login to your  AT&T email account.
  2. Open the email from your inbox.
  3. Click on the  more at the top right corner of your message pane.
  4. Select  View Raw Message option from the drop-down that appears.



India.com

  1. Login to your  India.com account.
  2. Open the email from your inbox.
  3. Click on the  details that appear on the right of From address.
  4. A separate details pop up box appears. Click on  Show all details  option which appears at the bottom of the pop-up box.




Desktop Email Clients

Apple Mail

  1. Open Apple Mail .
  2. Double-click to open the email message.
  3. Choose View at the top menu and select Customize Toolbars.
  4. Drag the All Headers or Long Headers icon into your toolbar and save changes.
  5. Now, you can click on All Headers or Long Headers from the toolbar.


Outlook 2010

  1. Open Outlook 2010.
  2. Select the email message for which you'd like to view the headers.
  3. Click on File >> Properties.
  4. The new window contains the headers.

Outlook 2007

  1. Open Outlook 2007.
  2. Open the email message.
  3. Under the Message tab, in the Options group, click on the Dialog Box Launcher icon.
  4. In the Message Options dialog box, the headers appear in the Internet headers box.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION








                                You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                    Manage your brands on social media

                                      Zoho Desk Resources

                                      • Desk Community Learning Series


                                      • Digest


                                      • Functions


                                      • Meetups


                                      • Kbase


                                      • Resources


                                      • Glossary


                                      • Desk Marketplace


                                      • MVP Corner


                                      • Word of the Day


                                        Zoho Marketing Automation

                                          Zoho Sheet Resources

                                           

                                              Zoho Forms Resources


                                                Secure your business
                                                communication with Zoho Mail


                                                Mail on the move with
                                                Zoho Mail mobile application

                                                  Stay on top of your schedule
                                                  at all times


                                                  Carry your calendar with you
                                                  Anytime, anywhere




                                                        Zoho Sign Resources

                                                          Sign, Paperless!

                                                          Sign and send business documents on the go!

                                                          Get Started Now




                                                                  Zoho TeamInbox Resources



                                                                          Zoho DataPrep Resources



                                                                            Zoho DataPrep Demo

                                                                            Get a personalized demo or POC

                                                                            REGISTER NOW


                                                                              Design. Discuss. Deliver.

                                                                              Create visually engaging stories with Zoho Show.

                                                                              Get Started Now







                                                                                            You are currently viewing the help articles of Sprints 1.0. If you are a user of 2.0, please refer here.

                                                                                            You are currently viewing the help articles of Sprints 2.0. If you are a user of 1.0, please refer here.



                                                                                                  • Related Articles

                                                                                                  • What are email message headers?

                                                                                                    Message headers give away some important details including: Email source ('From' address) IP address/Server from which the email was sent Detailed footprint path through which the email was transmitted Message content
                                                                                                  • How can I get an email's message header?

                                                                                                    The process varies for different email clients. Most email clients allow you to view message headers by clicking the 'more' icon or using an option which appears on opening a specific email.
                                                                                                  • What is the significance of message headers?

                                                                                                    It is unique for each and every email. They can be used to verify the sender's credibility using the details provided. They are for the leads to ensure that an email is genuine and hasn't been tampered with. Message headers can come in handy when ...
                                                                                                  • Getting Started with Email Deliverability

                                                                                                    Before sending your carefully-crafted email campaigns, it's important to first learn a few basic ideas and rules of email marketing to ensure your campaigns are successful. To achieve good open and click-rates, and to avoid your emails from landing ...
                                                                                                  • Customizing header and footer

                                                                                                    When you send an email campaign, the display links shown in the header and footer give background information, such as the sender of the email, and provide links, such as Update profile and Tell a friend. You can decide on what and how you want to ...
                                                                                                    Wherever you are is as good as
                                                                                                    your workplace

                                                                                                      Resources

                                                                                                      Videos

                                                                                                      Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                      eBooks

                                                                                                      Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                      Webinars

                                                                                                      Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                      CRM Tips

                                                                                                      Make the most of Zoho CRM with these useful tips.



                                                                                                        Zoho Show Resources