Cancel the Marketing Plus account subscription | Online Help - Marketing Plus

How can I cancel the Marketing Plus account subscription?

To cancel the subscription
  1. Click the Profile icon at the top right corner of your window and select Manage Billings from the Subscription section.

  2. Click Cancel Subscription in the Subscription Details page.

  3. Click Downgrade Anyway in the popup.
  4. Enter the reason for downgrading your Marketing Plus account.
  5. To downgrade your subscription, you have two options:
    1. Downgrade your subscription at the end of your current billing cycle
    2. Downgrade your subscription immediately.
  6. To downgrade your subscription immediately, clear the Downgrade automatically at the end of the current billing cycle check box, and then click Confirm Downgrade.

    You'll be notified that your subscription is closed and downgraded to the Free Plan.

  7. To downgrade your subscription at the end of your current billing cycle, leave the Downgrade automatically at the end of the current billing cycle check box selected as is, and click Confirm Downgrade.

    You'll see a message that your subscription downgrade has been scheduled to the end of your billing cycle.

  8. You can click Downgrade Immediately to downgrade your subscription immediately or click Resume Subscription to revert your cancellation from the Subscription Details page.

  9. If you've clicked Resume Subscription, you'll be notified that your subscription has resumed successfully.
  10. If you've clicked Downgrade Immediately, you'll see a message that your subscription has been closed with immediate effect and downgraded to the Free Plan.
  11. You can reactivate your subscription anytime by accessing your Marketing Plus account and clicking the Upgrade My Subscription button.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION











                                        You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                            Manage your brands on social media

                                              Zoho Desk Resources

                                              • Desk Community Learning Series


                                              • Digest


                                              • Functions


                                              • Meetups


                                              • Kbase


                                              • Resources


                                              • Glossary


                                              • Desk Marketplace


                                              • MVP Corner


                                              • Word of the Day


                                                Zoho Marketing Automation

                                                  Zoho Sheet Resources

                                                   

                                                      Zoho Forms Resources


                                                        Secure your business
                                                        communication with Zoho Mail


                                                        Mail on the move with
                                                        Zoho Mail mobile application

                                                          Stay on top of your schedule
                                                          at all times


                                                          Carry your calendar with you
                                                          Anytime, anywhere




                                                                Zoho Sign Resources

                                                                  Sign, Paperless!

                                                                  Sign and send business documents on the go!

                                                                  Get Started Now




                                                                          Zoho TeamInbox Resources



                                                                                  Zoho DataPrep Resources



                                                                                    Zoho DataPrep Demo

                                                                                    Get a personalized demo or POC

                                                                                    REGISTER NOW


                                                                                      Design. Discuss. Deliver.

                                                                                      Create visually engaging stories with Zoho Show.

                                                                                      Get Started Now









                                                                                                          • Related Articles

                                                                                                          • Introduction to Marketing Plus

                                                                                                            Marketers spend a lot of time and effort studying marketing trends and listening to feedback so they can deliver tailored customer experiences. Every marketing project requires hard work, from sending email campaigns to creating help materials for ...
                                                                                                          • Who's a subscription manager?

                                                                                                            Subscription Manager is a role given to users which allows them to manage the subscription to Zoho Marketing Plus. They can upgrade, purchase add-ons, and perform any other actions related to the payment process. ​
                                                                                                          • Where can I find the usage statistics of various features in Marketing Plus?

                                                                                                            A detailed report on the limits for various features that has been utilized in Marketing Plus can be obtained from the Subscription page. Go to Setup and navigate to Subscription.
                                                                                                          • Can we add other Marketing applications within Zoho Marketing Plus?

                                                                                                            Marketing Plus already comes with all the applications that are required for your marketing activities. Further, various Zoho applications and third party applications such as Eventbrite, SurveyMonkey, GoToWebinar, can be integrated with Campaigns ...
                                                                                                          • Social Media Marketing

                                                                                                            No matter the size of the business, social media is one of the key channels for marketing. They help in engaging with customers around the globe, increasing brand awareness, boosting lead generation and sales, and more. Social media marketing in ...
                                                                                                            Wherever you are is as good as
                                                                                                            your workplace

                                                                                                              Resources

                                                                                                              Videos

                                                                                                              Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                              eBooks

                                                                                                              Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                              Webinars

                                                                                                              Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                              CRM Tips

                                                                                                              Make the most of Zoho CRM with these useful tips.



                                                                                                                Zoho Show Resources