Pricing FAQs
1. What is an API call? How is my API usage measured in terms of API calls?
A document opened in Zoho Office editors (Writer, Sheet and Show) equals "1 API call".
The API usage is measured on the number of "open document" requests sent to Zoho Office Integrator. We update the API call counter by 1 with every new "open document" request.
For example: If you open 5 different Word documents (one at a time), it will be counted as 5 API calls. Similarly, a single Word document opened multiple times (say 5) will equal 5 API calls.
We do not count "Save" requests and other editor operations within the document as API calls.
Apart from the document open requests, there are other actions for which the API calls will be calculated. Please refer the below table.
Requests | No:of API calls |
Document Open | 1 |
Conversion | 1 |
Comparison | 1 |
Merge | 1 |
Fillable | 1 |
2. What is the difference between Commercial and Non-Commercial subscription plan?
Commercial: For business who sell their Office Integrator-based solution to users for a "fee".
Non-Commercial: For business and non-profits who offer their Office Integrator-based solution to users for "free".
Business can choose from either of the above subscription plans. Billing will be based on the number of API calls they establish with Zoho Office Integrator - monthly or yearly.
3. What is Office Integrator subscription model? Is there a one-time fee applicable?
The Office Integrator is a "usage-based" subscription model and is renewed monthly or yearly depending on the subscription type. There is no one-time fee.
We offer 2-months discount to yearly subscribers.
4. How do I subscribe to one of Office Integrator paid plans?
5. How to purchase more that 50,000 API calls?
Follow the steps in this link.
6. Can I try Office Integrator before upgrading to a paid subscription?
Yes, you can. We offer a Free plan with limited API calls to business integrating Office Integrator solution in their web application. You are permitted a total of 50 API calls/month under the Free plan.
7. Will Office Integrator stop working if the API usage exceeds the purchased level?
We allow up to 10% of usage after the limit has reached, beyond that we will throw the usage exceeded error code for all API's. You will also received mail notification when your APIKey usage crosses 90%.
For offline subscription, we won’t throw any error.
8. What if I exceed my Office Integrator API usage? Will I get any usage notifications?
Yes, you will receive automatic email alerts from Office Integrator Team when you exceed 75% & 90% of API Usage of your current subscription plan for any particular month. The notification or alert will be sent to the email address associated with your Office Integrator account.
Once you hit the subscribed plan limit, you will get the "API Usage Exceeded" exception and the Office Integrator service may be interrupted.
9. Can I change my Office Integrator subscription plan or buy additional API calls at anytime?
Of course, you can! Login to your Office Integrator account, click "Change Plan" button from the dashboard and follow the steps in the Subscription page to switch to a new plan.
There is also an option to buy additional API calls in 2000, 5000 and 10,000 unit increments for your existing plan.
10. How to subscribe to your Enterprise plan?
Please write to our Sales team at: sales@zohocorp.com with the details. They will reach out to you with our custom pricing information and assist you further.
11. What is the cost of of 1 API call?
For Commercial Plan: $0.075/API call
For Non-Commercial Plan : $0.025/API call
API Calls/Month | Monthly Cost (USD) Non-Commercial Plan | Yearly Cost (USD) [Includes 2 months off] Non-Commercial Plan [Total credits = Monthly credits*12] | Monthly Cost (USD) Commercial Plan | Yearly Cost (USD) [Includes 2 months off] Commercial Plan [Total credits = Monthly credits*12] |
2000 | $50 | $500 | $150 | $1500 |
5000 | $100 | $1000 | $300 | $3000 |
7000 | $130 | $1300 | $400 | $4000 |
10000 | $175 | $1750 | $550 | $5500 |
15000 | $241.67 | $2416.67 | $733.33 | $7333.33 |
20000 | $308.33 | $3083.33 | $916.67 | $9166.67 |
25000 | $375 | $3750 | $1100 | $11000 |
35000 | $505 | $5050 | $1460 | $14600 |
45000 | $635 | $6350 | $1820 | $18200 |
50000 | $700 | $7000 | $2000 | $20000 |
75000 | $1050 | $10500 | $3000 | $30000 |
100000 | $1400 | $14000 | $4000 | $40000 |
125000 | $1750 | $17500 | $5000 | $50000 |
150000 | $2100 | $21000 | $6000 | $60000 |
200000 | $2800 | $28000 | $8000 | $80000 |
Local Taxes will be applied based on the Billing address.
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