Managing Groups
Export Group Members
To export the users in a group, Sign in to Zoho One. In the left menu, click Directory, then click Groups. Open the required group and click Export Members. In the displayed pop-up, select the format to export user data and the type of members to ...
Convert a group to a department
Sign in to Zoho One , then click Directory in the left navigation menu. Go to Groups, then click on the group you want to convert as a department. Click Convert to Department. Enter the name of the department head in the Department Head field. If one ...
Edit group and department details
In the mobile application: For iOS devices: Open the Zoho One app on your mobile device, then tap in the bottom-right corner. To edit a collaboration group's details: Tap GROUPS, tap on the collaboration group which you want to edit. Tap in the ...
Add collaboration group
In the mobile application: For iOS devices: Open the Zoho One app on your mobile device, then tap in the bottom right corner. Tap at the bottom, then tap CREATE GROUP. Tap Collaboration Group, then enter the Group name, Group email, and Group ...
Delete group or department
In the mobile application: For iOS devices: Open the Zoho One app on your mobile device, then tap in the bottom-right corner. Tap GROUPS, tap on the group you want to delete. Tap in the top-right corner, then tap Delete. Tap Delete in the pop-up ...
Configure mail settings for a group
Create a group email address Once you create a group email address, the task of sending emails to separate users is simplified as you can send a single mail to the group email address instead. To create a group email address, you need to have ...
Add users to group
In the mobile application: For iOS devices: Open the Zoho One app on your mobile device, then tap in the bottom-right corner. Tap GROUPS, tap on the group or department to which you want to add users. To add moderators: Under Moderators, tap Add ...
Edit group logo
Sign in to the Zoho One, then click Directory in the left navigation menu. Go to Groups, then select the group that needs its logo changed. Click , then choose a new logo. Click Upload. Troubleshooting The following are some common errors you might ...
Add department
In the mobile application: For iOS devices: Open the Zoho One app on your mobile device. Tap at the bottom, then tap CREATE GROUP. Tap Department, then enter the Department name, Group email, and Department description. Tap Next, assign the ...
Groups - Overview
Groups are used in Zoho One to simplify user management. Groups allow you to provision app access to and to enforce security policies for multiple users simultaneously. Besides this, if you have added Zoho Mail, you will be able to create email ...

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