Skill Set Settings

Skill Set Settings

What is Skill Set in Performance Service in Zoho People?
Skill set refers to specific proficiencies necessary for job execution. Examples include accounting and programming languages. Skillsets can be categorized into different domains and subsequently linked to employees to assess their performance.

Configuring Skill Set Settings

To configure Skill Set Settings, navigate to Settings > Performance > Configuration > Skill Set



  1. Access permissions

Grant access to view, tag, upgrade, delete skill sets to employees (for self), reporting managers and department head.
  1. Level upgrade

Mandate document or reason when an employee raises a skill set level upgrade.
  1. Skill matrix

Skill Matrix feature gives an overview of employees and their skill set levels. Specify who has access to view skill matrix here.
  1. Add level descriptions

When enabled, a description will be shown adjacent to skill set levels, this feature aims to add more clarity about skill levels. 
  1. Weight

Associate a weight value with skill sets. For example, a skill set with a weight of 90 is of more significance than a skill set with a weight of 50. Enable "limit weight to 100%" if required, this ensures that the sum of the defined weight does not exceed 100. 
  1. Potential

"Potential" is derived by combining the weight of employee's skill set and their skill level. This potential serves as the input for the nine-box matrix. Setup the potential levels and their corresponding range here. 

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