Introduction | Help | RouteIQ Live Tracker

Introduction to RouteIQ Live Tracker

RouteIQ Live Tracker is the second product from RouteIQ, a division of Zoho Corp.

 

It helps businesses track their vehicles(fleet) or field agents' location through the RIQ LT Agent mobile app.

 

RouteIQ Live Tracker Features

Tracker Management

Create trackers for your field agents or vehicles in your fleet with tracking types like shift hours based or always to ensure location is tracked only when needed via the RIQ LT Agent mobile app.

 

 

RIQ LT Agent mobile app

The RIQ Agent mobile app is a supplementary app for RouteIQ Live Tracker. This app is needed only for field agents or vehicles whose location needs to be tracked. It helps you periodically(every 2 mins) or live track your fleet and field agents with optimized battery usage and offline capabilities.

 

 

Live Tracking

Visualize the live location of your on-duty field agent or fleet on the map with a contextual tracker state like traveling, idle, not reachable or misconfigured.

 

 

History View of Periodic Tracking

View exactly where your agent's or fleet's trip was in the past with tracking history to view the route they had taken and halts along the way with tracker misconfiguration audits, etc.

 

 

Prerequisites to use RouteIQ Live Tracker

Languages supported

  • English


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                                                                                                              • Related Articles

                                                                                                              • Tracker Management

                                                                                                                Tracker management helps you manages all trackers in your organization. Adding Trackers Open the Trackers module Click Add Tracker Enter tracker name Select the tracking type Always: RouteIQ Live Tracker periodically tracks the asset's location all ...
                                                                                                              • Getting Started

                                                                                                                To get started with using RouteIQ Live Tracker you must first create a new RouteIQ Live Tracker organization. Prerequisite: Should have a zoho account. Create here. Contact support@routeiq.com for early access Creating a new Organization Click create ...
                                                                                                              • User Management

                                                                                                                User Management is the process of providing users in an organization with access to RouteIQ Live Tracker. You can add, activate and deactivate users. Adding Users Click Users in RouteIQ Live Tracker module bar. Click on add user Enter the email of ...
                                                                                                              • RIQ LT Agent Mobile App

                                                                                                                The RIQ Agent app is a supplementary app for RouteIQ Live Tracker. This app is needed only for field agents whose location needs to tracked. It helps you peridoically (every 2 mins) or live track your vehicles and field agents track with optimized ...
                                                                                                              • Permissions Required for RIQ LT Agent Mobile App

                                                                                                                Various permissions are required by the RIQ LT Agent App for proper tracking. Below table outlines the reason and steps to enable manually. By default the required permissions will be prompted in the mobile app automatically. Refer this help document ...
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