To ensure you don't miss any chats, make sure to enable the audio settings in your Chrome browser if they are currently disabled by default. Here's how you can enable it:
For users with SalesIQ subscription
In your Chrome browser, click on the Lock symbol right next to the URL.
Navigate to Site Settings.
You will be navigated to the
Permissions
page. Here, choose the
Allow
option for Sound and your audio notifications will be enabled.
For users with CRM Plus subscription
In your Chrome browser, click on the
Lock
symbol right next to the URL.
Navigate to Site Settings.
You will be navigated to the
Permissions
page. Here, choose the
Allow
option for Sound and your audio notifications will be enabled.
Enable Audio notifications in Safari
For users with Zoho SalesIQ subscription:
In your Safari browser, click
Safari
on the top band and choose
Settings for this website.
In the
Auto-play
section, choose
Allow All Auto-play.
For users with CRM Plus subscription
In your Safari browser, click
Safari on the top band and choose Settings for this website
.
In the Auto-play section, choose Allow All Auto-play.
Enable audio notification for Ulla
For users with SalesIQ subscription:
In your Ulla browser, click on the Lock symbol right next to the URL.
Navigate to Site Settings.
You will be navigated to the Permissions page. Here, choose the Allow option for Sound and your audio notifications will be enabled.