What is a "Join key"? Can I customize it?
A Join key allows viewers to locate and connect to your session. Once connected, they can see your slides, hear and view you on their devices. Join key is set by default in ShowTime, but you can customize it. You can share it with your attendees through email or by displaying the instruction slide on the projector screen at the beginning of your session.
How do I deliver my presentation?
You have four choices:
- Deliver a face-to-face session using ShowTime Web.
- Deliver a remote session using ShowTime Web.
- Control and deliver using the Presenter application from your smart phone.
- Deliver using PowerPoint.
ShowTime includes built-in Arrow, Pointer, Pen, Highlighter, and Show Ink Markup tools to bring focus to key points of your slides. You can ask your attendees to pose questions (through the Viewer app or at attend.zoho.com.) and project their questions during your presentation to answer them in real time.
How will I know when a question has been submitted?
A notification will appear on the Questions tab. Click on that tab to view the question, the name of the attendee member who asked it (if provided), and the slide number.
How do I project a question to my attendee? What happens after I answer the question?
Display a question by clicking the Project icon. If you decide not to display it, you can save it for later and answer it at the end of the session. Your attendees will be able to view only the questions that you project. Once a question is displayed and answered, it moves to the Answered section.
Where can I view Session Analytics?
Session Analytics are displayed when you click Exit at the end of a presentation.
To view analytics for a previous session, choose a presentation from the Completed Session page and select View Analytics.
Can my attendee view my completed slides?
Yes, they can see both the current slide and any previous slides.
How do I review chat for a particular session?
To review the chats from a session:
- Click the Session icon in the left-hand panel.
- Choose a presentation from the Completed Session tab and click the green View Analytics button to the left.
- Click the Chats tab.
How can attendee members provide feedback and rate my presentation?
When you finish your session, your attendee will be automatically directed to a rating and feedback window. Attendee members will be automatically directed to a rating and feedback screen when you end your presentation or when they exit the session.
How can I thank my attendees for participating?
Attendee members will receive a thank you message after they leave the rating and feedback screen. Click the Settings tab after creating a session to customize your thank you message.
How can I publish a session?
- Click the Session icon and select the Completed Session tab.
- Click the View Analytics button next to your selected session.
- On the Session Details page, select the Publish this Session tab.
- Enter a short description and the location of your presentation.
- Select a Category from the drop-down menu.
- Click the green Publish button.
ShowTime lets you to promote your session using the Embed feature.
- Click Embed from the Session Details section to promote the session on your website or blog.
- Select a widget size: full banner, square, or skyscraper.
- Copy the embed code from the text box (remember to save it to paste on your site) and click Done.
How can attendees speak during the session?
Attendees can speak during the session using the open mic feature. This lets the remote attendees to broadcast their voices.
Under what circumstances can I poke my attendee to speak?
When the mic access is given to the attendees, if they have muted the mic you can prompt them to speak with the poke option. Remember, this option is only available when the attendee is muted.
What are the ways in which my attendees can speak via open mic?
Either your attendees can request mic access to talk or as a trainer directly ask them to talk during the session.
Is the open mic feature available to only one attendee at a time during the session?
Access to the open mic feature varies based on the current subscription plan you are in. Under the Basic and Standard plans, only one attendee can talk to the trainer at a time. However in the Professional and Enterprise plan, the presenter can choose the Unmute All option, so that all the attendees have access to the open mic feature simultaneously.
Is there a limit on the number of attendee who can request the open mic access at a given time while my trainer has all the attendees in the list muted?
Yes, only one attendee can request mic access at a time. Granting or accepting the request from another new attendee will revoke the access given to the current (or existing) speaker or attendee.
As an attendee, can I choose to disable the mic option while my trainer unmutes access for all the attendees?
Yes, whenever your trainer unmutes mic access, you get a pop-up to either accept or reject the mic request.