Reports for Google My Business
Google My Business is a platform where you can get your business listed. These listings can be analyzed by looking at the number of clicks, reviews, questions, and other metrics. The more engagement you receive, the better your listing's reach will be.
Summary Reports
Reviews & Questions Summary - This card displays a summary of the reviews and questions received on your listing.
- Review count - The total number of reviews on your listing.
- Reviews added/removed - The number of reviews added/removed recently and the average per day.
- Average rating - The average rating received on your listing.
- Questions count - The total number of questions received on your listing.
Performance Summary - The overall performance of your listing.
- Search Impressions: The number of impressions on your Google My Business profile from Google search. You can also view the average impressions per day and the growth rate.
- Map Impressions: The number of impressions on your Google My Business profile from Google Maps. You can also view the average impressions per day and the growth rate.
- Visitor Actions: The percentage of different types of actions performed in your Google My Business profile. You can view the percentage of users who visited the website, viewed directions, and clicked on the phone number.
- Conversations: The total number of message requests received for your Google My Business profile. You can also view the average impressions per day and the growth rate.
Note:
- Click on any of the metrics to view the detailed information.
Reviews & Questions Reports
Review growth - The total number of reviews received on your Google My Business listing, and the reviews received per day over a period of time.
Question growth - The total number of questions received on your listing and the questions received per day over a period of time.
Performance Reports
Search Impression - The number of impressions on your business profile from Google Search via desktop or mobile devices for the specified time period. Multiple impressions by the same user in a day will be treated as single impression.
Map Impression - The number of impressions on your business profile from Google Maps via desktop or mobile devices for the specified time period. Multiple impressions by the same user in a day will be treated as single impression.
Visitor Actions - The Google My Business profile will consist of information like your phone numbers, address, and website. This dashboard displays the total number of clicks on all these buttons for the specified time period.
Conversations - The number of message conversation requests received for your business profile in the specified time period.
Note:
The following reports to monitor the audience and the performance of your Google My Business profile have been deprecated:
Performance Reports:
- Listing Search Trend
- Listing Views
- Photo Views
- Photo Views by Search
- Post CTA Clicks
Audience Reports:
- Follower Growth
- Audience Summary
If the performance reports were added to custom reports earlier, they will no longer be available. You can go ahead and include the new set of performance reports.
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Zoho DataPrep Resources
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
Can I access reports for all my social channels?
In-depth reports are available for the following social media channels: Facebook Page LinkedIn Page YouTube Instagram TikTok Google My Business and Pinterest You can create a custom dashboard by adding the cards available across all these channels. ...Analytics for Google My Business
Google My Business provides metrics on the total number of views and clicks on the listings. Views: The total number of views of your listing under Google Search and Maps. If the same user has viewed your business on both Search and Maps, it will be ...Is it possible to see the trends of views on my Google My Business listing?
Yes, you can find out the views your listing has had over a period by heading to the Reports tab, and going to Google My Business reports. Under the Performance section, you'll see the card Listing Views that shows trends on how your visitors have ...Sharing and Scheduling Reports
The Reports tab in Zoho Social consists of various metrics and statistics that convey information about a business' social media channels. The sharing of reports to the various people involved in social media, such as social media managers and social ...Can I see the different actions visitors have taken on my Google My Business listing?
Yes, you can. Click on the Reports tab, and go to Google My Business reports. Under the Performance section, scroll down to see the card Visitor Actions shows the different actions visitors have taken on your listing, over a period:
New to Zoho LandingPage?
Zoho LandingPage Resources