How many roles are available in Zoho Social?
There are three types of roles that can be assigned to Team Members by the Admins in Zoho Social:
Portal Admin
When you sign up for Zoho Social, A portal will be auto-generated for you and you will be assigned as the Portal Admin. You will now be able to add and manage Brands and Team Members to your Portal. You can also create new roles, assign them to team members and assign channel permissions (i.e. which members have access to which social channels on a Brand). You will also get access to Brand Settings, where you can add and delete Brands or Members to/from the Brand.
Brand Admin
The Brand Admin is the admin for a specific Brand. They can perform any action within that Brand, including managing social channels and inviting team members to the Brand.
User
A user has default access to all features, but won't be able to manage social channels or add more people to the Brand or Portal that they are part of. However a Brand Admin or Portal Admin can customize the roles and permissions for each user.
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Zoho DataPrep Resources
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
Managing your team in Zoho Social
When you sign up for Zoho Social, a Portal will be auto-generated for you in your company name, and you'll be the Portal Owner and assigned the role of a Portal Admin. What's a Portal? A Portal in Zoho Social is an entity where you can manage all ...An Introduction to Zoho Social
There's so much to social media marketing—scheduling and publishing content, listening to and engaging with your audience, and analyzing performance across social networks. We understand that your presence on social media is an integral part of ...Why are some sections of Network Report not available for all the social channels?
Due to API restrictions, third-party apps like Zoho Social can only collect certain data from different social channels. Hence, some sections of Network Reports may not be available for certain channels. For example, your LinkedIn Company Page ...Overview of Brands and Portals in Zoho Social
What is a Portal? In Zoho Social, a Portal houses all your Brands. You can connect and manage your pages and profiles to different Brands on Zoho Social. When you first sign up for Zoho Social, a Portal is automatically created for you. To change ...Adding Location via Zoho Social
Let's say you run a small retail outlet and want people online to locate and identify your business. This is when plugging-in your location on your social media posts can help potential customers around you, find your product or service. You can add ...
New to Zoho LandingPage?
Zoho LandingPage Resources