Can I access my CRM leads and contacts from the Connections tab?
CRM Leads: Connections who have provided their contact information and have the potential to be converted into CRM Contacts
CRM Contacts: Leads that you have already contacted and have ongoing interactions with.
CRM Contacts: Leads that you have already contacted and have ongoing interactions with.
Yes, you can. If you have integrated your Zoho CRM along with your Zoho Social account, you will be able to access all your leads and contacts added to CRM through your Connections tab on Zoho Social.
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