Communicating via Threads in Channels

Communicating via Threads in Channels

In this article we'll learn how you can communicate with ease using threads. 


Replying in Threads

In Cliq channels, if the admin has enabled it, you can reply in threads. To reply in a thread:

  1. Hover over the message and click the Reply in Thread  icon.
  2. Type your message and hit the return key to send it. 
  3. To continue replying in the thread, click the Reply button under the threaded conversation. 

Following Threads

To follow a threaded conversation, click Follow on the parent message. 

Alternatively, to follow a threaded conversation that you've popped out and opened in a separate chatbox:

  1. Click the More Options  icon on the chatbox header.
  2. Select Follow Thread from the menu list

Notes:

You'll automatically start following a thread when you:

  • Are @mentioned. 
  • Reply to a message in threads.

Auto-Following Threads

To auto-follow all of the threaded conversations in a channel, irrespective of whether you send a thread reply or are @mentioned:

  1. Click the Thread  icon on the chatbox header.
  2. Click the Settings  icon.
  3. Toggle on the Auto Follow option. 

Unfollowing Threads

To unfollow a threaded conversation, click Unfollow on the parent message. 

Alternatively, to unfollow a threaded conversation that you've popped out and opened in a separate chatbox:

  1. Click the More Options  icon on the chatbox header. 
  2. Select Unfollow Thread from the menu list

Furthermore, to unfollow threads from the chat launcher tab:

  1. Right-click the threaded conversation.
  2. Select Unfollow Thread from the menu list

Adding Thread Followers

To add a channel participant as a thread follower:

  1. Pop out the threaded conversation in a separate chatbox.
  2. Click the More Options  icon on the chatbox header.
  3. Select Add Follower from the menu list.
  4. In the text box, type the user's name and hit return