Exploring Smart Assistant in Trident for Mac

The Smart Assistant is a command-line utility that helps translate your thoughts to text and text into actions instantly across the Zoho ecosystem. With this feature, you can email, chat, call, meet, and perform any action you wish across one or more Zoho applications simply by typing your commands.

Supporting Modules and Functions

The following modules of Trident are supported in Smart Assistant to carry out their respective actions and workflows using commands.

Mail

Smart Assistant for Mail in Trident allows you to send emails with primary (To) and secondary (Cc, Bcc) recipients, subject, email body, emojis, and attachments.

Cliq

Smart Assistant for Cliq in Trident allows you to initiate audio, video, and screen-share calls, as well as private and group chats. Further, you can change your Cliq status and check other people's Cliq status.

Notes

Smart Assistant for Notes in Trident allows you to create a note, color-code it, and categorize it into a group.

Tasks

Smart Assistant for Tasks in Trident allows you to set the priority for your tasks.

Meeting

Smart Assistant for Zoho Meeting in Trident allows you to create an instant meeting, invite attendees via Cliq or email, and launch the meeting on the web.

People

Smart Assistant for Zoho People in Trident allows you to check in and check out of work.

Feedback

The Feedback command in Smart Assistant allows you to send feedback about the app instantly.

Using Smart Assistant

The Smart Assistant's command interface has the following input fields:

@ Mention People	To @mention users and add them as your email recipients, Cliq group participants, etc.
& Attach File	To upload files from the app and also from the local device.
/ Action	To use slash commands to execute the desired actions.
: Options	To use specific functions pertaining to the slash commands.

As you leverage the built-in slash commands or type down what you wish to accomplish, the Smart Assistant will map it to all of the possible actions you can take across Zoho apps.

For instance, if you type /Call, it will automatically show a list of contacts, giving preference to your frequent contacts first. You can either choose from this list or @mention the contact you need. Then you can hop on an audio, video, or screen-share call.

Another approach you can take while using the Smart Assistant is to @mention contacts and let the Smart Assistant suggest all of the suitable actions you can perform next—such as calling the contacts, sending them an email, starting a private chat, or initiating a Zoho Meeting session. These options update intelligently according to whatever you type next.

You can also type your commands like how you would casually speak. So, if you'd like to create a task with a specific due date, you can type it in and the Smart Assistant will translate your words into action.

Note: Hit delete to remove an input, @mentioned user, file, command, or an option from the Smart Assistant's command interface.