How do I recall sent emails?
You can retract an email you've sent within 30 minutes from the recipients' inbox.
To recall an email from the email list:
Navigate to the Sent folder.
Hover over the email you want to recall and click the Mail Delivery Status icon.
In the pop-up that appears, click Recall Email.
Select Recall in the alert dialog box.
Alternatively, you can also:
Right-click the email.
Select Recall Email from the menu list.
To recall an email from the email detail view:
Open the email you want to recall.
Click the More Options
icon at the top-right corner of the email detail view.
Select Recall Email from the menu list.
Alternatively, you can also:
Click open the email you want to recall.
Click the More Options
icon in the toolbar.
Select Recall Email from the menu list.
Notes:
Recalling will only delete the sent email from the recipient's Inbox only if they have not deleted or shared the email.
The recipients will be notified of the recall attempt.
You cannot recall emails if the recipients are not from your organization and if the emails were sent through POP/IMAP accounts.
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