How do I buy a dedicated IP?

ZeptoMail is a dedicated platform for sending transactional emails like OTPs, Password reset, etc. We do not allow bulk email senders to use our IPs. Hence our shared IPs have a higher reputation with Internet Service Providers (ISPs) than most Email Service Providers whose IPs are used to send bulk emails. So our shared IPs work better than most others. However, we do provide dedicated IPs for high volume senders on a case-by-case basis. Please note that our dedicated IPs come with an additional cost.

If you are an existing customer of ZeptoMail and interested in buying dedicated IPs, write to us at support@zeptomail.com.

If you are still evaluating ZeptoMail, then you can address all your queries to presales@zeptomail.com.

Do mention your expected or current average monthly email volumes while enquiring about dedicated IPs.

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Related Articles
Why was my account blocked?
ZeptoMail is a dedicated platform for sending transactional emails like OTPs, abandon cart notifications, on-boarding emailers, etc., These emails are mostly triggered by a user action unlike unsolicited emails like bulk marketing emails, promotional ...
Why should I use a separate domain for my transactional emails?
Transactional emails are required to be delivered almost instantly. One of the factors for good deliverability is sender reputation. Sender reputation is affected by clean domain IP practices. Hence, having a dedicated domain and IP for your ...
Why is my ZeptoMail account still not reviewed?
We generally take 2 business days to review your account. Sometimes we need additional information from you that will help us verify your business identity and understand the nature of emails you are planning to send. In such cases our presales team ...
How to configure SMTP?
SMTP Configuration settings for ZeptoMail Server name - smtp.zeptomail.com Port Number, Authentication - 465 (SSL), 587 (TLS) Username - emailapikey (we also support applications that use the From address as the username) Authorization - Password. ...
Is there a sending limit/ hourly quota for email sending?
There is no hourly quota or sending limit for email sending. However, your account will be blocked if we don't abide by the terms and conditions. If you still have queries, drop an email to support@zeptomail.com and we will assist you further.