Do you want to track all inactive work items in your project? You can do so using the all-new Latency chart.
How does the report track inactive work items?
Latency Chart fetches all the work items that have been inactive. A work item is considered to be inactive:
- If it's inactive from the start.
- If it was moved from one status to the other on the board and stayed inactive after the status update.
- If it was modified and stayed inactive for one days.
Viewing the report
To view report:
- Go to the Report module.
Select View by as Sprint Report.
Select Report type as Latency.
Select Sprint.
- Select view by time as created or modified.
- Latency Chart will only fetch the inactive work items from the Backlog, Active, and Upcoming Sprints.
- The X-axis represents the number of days a work item was inactive and Y-axis represents the number of inactive work items.
- Weekends and holidays will be not be included as inactive days.
View work item details
You can click the particular inactive days bar to view the list of all the inactive work items. Click on a particular work item to navigate to its details page.
Filter work items
- Go to the Report module.
Select View by as Sprint Report.
Select Report type as Latency.
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Click

.
- Select the criteria.
- Click Apply Filter.
In the filter option, you can pick the Duration to view the inactive work items. You can select an option and enter the days and hours.
View work items by time
Latency Chart helps you fetch the work items either by the created time or modified time. time.
Use case 1: Helen wants to track all the work items that are inactive right from the start.
- She can pick Created Time from View By to view only the work items that are inactive from the start.
Use case 2: Helen wants to track all the work items that are inactive from the time they were modified (be it a status update or change in work item details).
- She can pick Modified Time from View By to view only the work items that are inactive from the modified time.
Export latency chart
You can click the Other Actions icon next to the chart name to export the chart.