Do our customers need to sign up for the loyalty program if they've already signed up for a store account?

Do our customers need to sign up for the loyalty program if they've already signed up for a store account?

No. Once the loyalty program is enabled and the widget is embedded within your store or website, it will instantly be linked to the sign-up process.

  • If your customer clicks on the widget opt-in button after signing up for a store account, they will automatically join the program.

  • If your customer clicks on the widget opt-in button without signing up for or logging into their store account, they will be redirected to the sign-up page or log-in page, respectively, to complete the process. After completion of the process they will have to return and click on the opt-in button to join the program.


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