Urgent: mailings created from Zoho Campaigns are sent directly to SPAMS in Outlook
Hello everyone, I'm posting this message with hope that someone can help us with our problem... Here's the thing: In our company, we're trying to create a mailing tool for mid-august. We are using Zoho as a CRM and Zoho campaigns as our creation tool. We've been doing tests using contacts who are using Outlook. The problem is: each time we've been sending our mailing tests (text or html), they've been directly sent to SPAMS in Outlook and we don't know why. Do you see a solution ? or where does this
Autoresponder campaign for Eventbrite Integration?
I have been using Zoho Campaigns to manage emailing about upcoming events through the drip or autoresponder campaigns. We also use Eventbrite and its is really nice to have the integration between the two; however, I do not see the ability to create an Eventbrite autoresponder campaign. Am I missing something? If not can this be added to the request list? It would be really awesome to be able to quickly create the drip campaign based on the event with out much extra work.
Image Display
In the Zoho Email Campaign attached Images are not displaying in the Mail. How to specify the Image path?. Some of the Mail accounts are not received the zoho email campaign mails. Please give the solution immediately. Thanks in advance. Regards, Shanthi
How can I delete bounced records?
Is there a way that I can delete all users who have a hard bounce, or who have unsubscribed, other than by doing it one by one?
sync running between ZOHO CRM and ZOHO campaigns
I have a daily sync running between ZOHO CRM and ZOHO campaigns. I need to run it outside of that schedule - right now to see if I can understand why it is not synchronizing some of the CRM contacts. But it keeps telling me it will operate at next fetch tomorrow which is too late. Any thoughts?
Can't create new Autoresponder email messages
I have been able to create new Autoresponder messages up until a few hours ago. Now if I try and either create a new email message (Add Another Content) or Clone an existing email message, I get to the first dialog box and the SAVE or NEXT buttons do not seem to respond. Help!
Problems with sync between CRM & Campaigns
My company has been using Zoho CRM to manage offiline customers but now i just joined to use the Zoho Campaigns. The problem is that someone created some lists in CRM and syncronized with Campaigns somehow that i cant find contacts with the search. If i type the contact e-mail on the search i cannot find but then when i export my whole contact lists is in there (i cant exclude users from the list). The only person who finds it in the list is the guy who syncd for me. Did you understand my problem?
Contact Count appears incorrect
Hi, I've deleted old mailing lists from the contacts tab to import a new mailing list of 7,362 contacts, but I've received a prompt which says that due to our 10,000 contact subscription I have a limit of 6,721 contacts left to add to my account, but I've deleted the old mailing lists to make room for our new list. Please advise.
How a signup-based autoresponder will work with CRM Sync contacts
Hi Zoho, I just tried to find answers for couple of questions in my mind but didn't get it on Guide and Forums so posting a new topic here. Scenario: I have synched "All Open Leads" of my Zoho CRM with Zoho Campaign Mailing list on "Daily basis". Now I have created a new Sign-up Based Auto responder with an option to "include contacts via import or sync" and want to send 5 emails to my mailing list with 2 days gap (a 10 day process). Questions: Q1. Will the auto-responder send email to the contacts
Why can't I clone an A/B campaign?
Hi Zoho Campaigns, Why can't I clone an A/B campaign? This option appears to be available for my standard campaigns, but not for my A/B campaigns. It would save me a lot of time and make my life easier. Thank you, David
How to forbid users to Unsubscribe
Hello, I run student dormitory, we have a list of 90 students and we send them e-mail: Announcements, updates think, notice of events, notice of payment, procedural and guidelines. Students are not allowed to be removed from our list, is there a way to "hide" the link that allows Unsubscribe? Thank you!
Change the send date on an autoresponder message
I have created an autoresponder with a sequence of 6 messages. No one on the list has been sent a message yet. All messages have been reviewed. I set the sequence up, turned it on, and have now paused it. I can't find a way to change the send dates on the messages - I need to alter the timings of all the messages. Am I missing a way to edit the existing messages? If I can't change them - what is the best work around to change the timings? David
sign up based or closed group autoresponder with ZCRM?
I am capturing leads from another source and entering them into my ZCRM-leads. I want to send these leads, as they are entered on different dates, a sequence of emails offset by date. I realize I can set up the import of the leads from ZCRM to Campaign, segment and select the list. Which autoresponder option do I use to accomplish?
How To include Google Calendar in Zoho Campaign Newsletter
Dear Support Pl let us know how to include/embedd google calendar into the email newsletter. Also pl confirm how to display the newsletter content in our website (hosted with zoho sites). Thanks Anil..
I need help, pushing data from Campaing to CRM doesn't work
More than 5 weeks ago I sent a mail with a question about pushing data from Campaign to CRM. The pushed data contained a lot of errors. The number of sent, opend, clicked and bounced mails in Campaign did not correspondent with the pushed data in CRM. Zoho concluded: there is a bug in CRM. But now, after 5 weeks, there is no solution, and I don't get answer on my mails! I can’t do business, because the Campaign-information in CRM isn’t correct, I can't delete bounced email adresses, and follow-up
Templates not displaying in the Content area.
I click create Campaign. I choose Templates (HTML & Plain Text). I choose Template Library. I select one of My Templates. Then the template doesn't load in the content area. Also it won't save and close or close. I can't exit from the page as well. I click the "Home" button nothing happens. Only way to exit is to logout.
blank html template issue
I'm using a blank html template to create a company newsletter. I'm adding content using the options at the top (i.e. images, headings, paragraphs, image and text, columns etc,) but when I send a test the headings look squashed, the text in the columns is uneven and an image is cutting off text. Why is this and how do I over come this?
Doubt about update account
Question... I have the free version of zoho campaigns , I want to update my account but my question is, if I choose the option of 500 subscribers for $5, or 1000 subscribers for $10, or 2500 subscribers for $25 ... I will have the 500 sucribers of my free version, plus, the number of subscribers for the update?
A very simple email
Hi Folks Is it possible to create a very simple email (HTML) that does not look like a marketing campaign? A bit like a basic email I would send from Outlook. sam
Unexisting Support Dpt!!
It is been 3 days now with no response!! Are we going to have an answer on our inquiries/complaints.... Or once you get the money out off of the credit card, you wash your hands from any problem experienced by your clientes?? ============================================================================== Dear Sirs, We are very disappointed with your service. Campaigns does not upload correctly. Contacts take too long to upload. Very bad OR and CR. We have been almost 14hours waiting for a campaign
Can you use a Merge tag as a default for another Merge tag
I'm trying to get Zoho to send an email with merge tags. One of these merge tags should select another merge tag as default. So for example I have the Mergetag: $[TITLE]$ and I want it to default to the Mergetag $[VV]$. Would that work? so the default value is: $[UD:TITLE|$[UD:VV]$|$[UD:VV]$]$. Thanks in advance!
SPAM
My mailers are going to spam/junk folder. Any suggestions to avoid it?
sending plain text only
Hi, is it possible to only send plain text email and not HTML? I cannot see the option for this? thanks Owen
Image's with email or web links
Hi, I'm not proficient in HTML so am using your templates. I would like to have a 'contact us' image which will have an email link attached. Additionally is it possible to have images with web links attached? thanks
How do I move contacts from Do Not Mail Contacts to Active Contacts?
Are there any way to move the Do Not Mail Contacts back to Active Contact list?
Zoho Campaigns – New Features & Updates
Introducing “List Sign-up Summary Email” for New Subscribers It is always a great pleasure to know about the new subscribers joining (y)our website and every user wants to keep a track on the number of new subscribers so that you can provide a great care to these Leads which are highly relevant to the future of your business. But, How to keep track of these new subscribers who are going to be the emerging potentials for your business? Again, Zoho Campaigns has come up with a solution for such request
SYNC CRM contacts to Campaigns
Dear Zoho management and Users, I have been several times to sync CRM contacts into Campaigns and make segmentation. When I Sync the contacts, there are always 'Invalid Contacts' that do not get fetched into campaigns moddule. Why is this happening? and How do I know which contacts are invalid? Another question. I am unable to Sync the leads from CRM into Campaigns. I map the fields properly (Lead Status to Lead Status) but they do not hetch properly. Why might be this happening and How can I solve
Outgoing Mail Limit For Zoho Campaigns
What's the Outgoing Mail Limit For Zoho Campaigns? Thank you!
Reply to Email
Hello, I created a email campaign and when it came to "Reply-to" email choices, only my main account in ZOHO mail was in the drop down list. I have 5 Pop3 email accounts in Zoho mail, shouldn't they all show up in that drop down list?
Optin doesnt work on firefox?
For an unknown reason our optin for zoho campaigns does not work in firefox web browsers. It has been tested to work in Chrome and Internet Explorer and on a few mobile web browsers with no issues. When a user submits an optin while using Firefox they end up with the following message: Problem in optin! An unknown error occurred. Please try after some time. What is going on and why is this happening? Optin code can be found at the top of the webpage. Thanks for the help and your fast response is
Import Prospects/Customers
Hi all, Is there anyway to Import prospects/customers to a mailing list? Or.. import a current view in zoho CRM.. for example if I have a view for all my customers that I want to send a monthly newsletter to? Thanks, Peter.
Will my vendor contacts be added to a Campaign?
Since Contacts are both under Vendors and Accounts, when I did my sync with ZOHO CRM to campaigns, did my vendor contacts get imported over? I only want my account contacts and lead contacts to be imported over and synched. Please advise
Syncing with CRM
Hi, While syncing Campaigns with CRM , I found a number of emails not imported, and they were in the ignored list. Why were these not imported? Thanks, Tejal
Help, I need support!
Hi ZoHo Last 2 weeks I had some difficulties with creating 2 campaigns. But I dont get help. - last fridy I prepared 2 campaigns, but on sunday it still wasn't reviewd. Why? - I have some difficulties with pushing data from my first 2 campaigns to CRM. I need these data for the follow up, but until now I don't have the right data! Maybe I did something wrong, but I can't find any information in de help section. Until now I didn't get any answer on 3 (!) e-mails! - Because in isn;t possible to delete
Importing a Zoho Campaign
Hello, We are now importing the Mailchimp campaigns to Zoho: By Mailchimp we had the URL campaign copy-paste, how do we do so with Zoho? How do we import easily a campaign? Thanks, Àlex Moreu
Sanding a campaign in the weekend?
Hi, Last friday I prepared a campaign. Until now (sunday) I'm waiting for the review. Is n't it possible to review a campaing in the weekend?? G
Zoho Campaign sync. Transferring contacts to different email lists based on new sync contact data.
So for example: We've created a sync to Mailing List-A based on Account Rating = Idle In this case, all contacts associated to Accounts that match this Rating will be imported into Mailing List-A. Mailing List-A is used to send marketing email to try and "activate" those accounts again. 2 weeks later, the account becomes Rating = Active due to some savvy email marketing using Zoho Campaigns. We now need to transfer the account contacts into a new ZC mailing list which is based on customer care email
Half campaign emails landing in spam
Hello, In preparation for an open house my company is hosting, a number of test emails have been sent out to make sure that our our campaign emails are dropping in inboxes and not spam folders. We have had success on an organizational level but when our emails hit Gmail accounts, about half the recipients receive them in spam and the other half receive them in their inbox. I tried another condensed test this morning with two gmail accts that I own. One received the invite in inbox, the other in
Problem with sender email
I am having an issue when I try and select another email address to send a campaign from in Zoho Campaigns. I tried to "Add Sender's Address" and when I add the address I want the campaign to be from, it says "Duplicated email address found while adding your sender address." Yet it is not listed on the drop down. I ran a general search for the email address in Zoho Campaigns and it didn't show up anywhere so I am not sure where it is....Can you help me?
Searching in ZCampaigns using a URL
Hi there, In Zoho Livedesk i can perform a search using a URL line. Example: https://livedesk.zoho.com/myorganisationname/index#search/bo.thygesen@2base.com This is am extremely useful feature, since we from our CRM can then access all Livedesk chats from a particular lead/ contact with just one click from within CRM. (using Z CRMs "link" feature). I know that Livedesk and Campaigns are different products, different coding etc... But i still ask (again): Would it be possible to implement a search
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