Working Hours | Help - Zoho Bookings

Working Hours

Bookings check your availability from the working hours and displays the slots in the booking page. By default, your working hours will be the same as your business hours. You can also customize working hours, add additional availability, time off, and block time.  

To edit the working hours   

Super admins and admins can edit their working hours. Managers and staff are only able to view it. Super admins and admins can edit the working hours of managers and staff under the Staff section.
  1. Go to My Profile on the menu panel.

  2. Click Working Hours on the left sidebar.

  3. Select the checkbox Customize working hours to edit your working hours.

  4. On the Edit Working Hours page, set the new working hours.

    • You can select or deselect the checkbox to include or remove the day, respectively.

    • You can change the hours for a single day and select Apply to All to have it reflected for all days.

  1. Select the required time zone if you are working in a different time zone than the business.

  2. Click Save.

  3. The customized working hours will be displayed. The set hours can be edited further using the Edit button.

Idea: To add the break time/lunch time, select the + icon and edit the available hours. For example, 9am - 1pm and 2pm - 6pm.


To reset working hours to default  

Deselect the Customize working hours checkbox to reset the working hours to default.


To add special working hours  

You can add extra available days/time in addition to the usual working hours here. This is useful for weekends or any additional available time, such as special offers, extended hours to keep up with demand, and more.

  1. Click Add in the Special Working Hours section.

  2. Choose whether or not to enable All-day Availability.

    • If All-day Availability is Enabled, you can select a date range and all the time slots will be opened for the entire day ignoring the usual working hours.

    • If All-day Availability is Disabled, you can select a date range along with time and slots will be opened only for the selected time.

  1. Choose From and To dates.

  2. Click Save.

The hours added will be listed and can be edited or deleted if required using the respective buttons.

 

To add unavailability  

You can add your unavailable days/hours other than the usual working hours here. This can be useful for vacation, leave, or any unexpected work.

  1. Click Add in the Unavailability section.

  2. Select Time Off to choose multiple days. Select Block Time to choose a single date.

  3. Choose whether or not to enable All-day Unavailability.

    • If All-day Unavailability is Enabled, you can only choose days.

    • If All-day Unavailability is Disabled, you can choose days along with time.

  1. Enter a Reason.

  2. Click Save.

The added hours will be listed. The set hours can be edited or deleted if required, using the respective buttons.


 
Info: To check availability from calendar, go to Integration ---> Calendar and add the respective calendar.



See Next

    Access your files securely from anywhere

      Zoho CRM Training Programs

      Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

      Zoho CRM Training
        Redefine the way you work
        with Zoho Workplace

          Zoho DataPrep Personalized Demo

          If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

          Zoho CRM Training

            Create, share, and deliver

            beautiful slides from anywhere.

            Get Started Now


              Zoho Sign now offers specialized one-on-one training for both administrators and developers.

              BOOK A SESSION









                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                Manage your brands on social media

                                                  Zoho Desk Resources

                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                    Zoho Marketing Automation

                                                      Zoho Sheet Resources

                                                       

                                                          Zoho Forms Resources


                                                            Secure your business
                                                            communication with Zoho Mail


                                                            Mail on the move with
                                                            Zoho Mail mobile application

                                                              Stay on top of your schedule
                                                              at all times


                                                              Carry your calendar with you
                                                              Anytime, anywhere




                                                                    Zoho Sign Resources

                                                                      Sign, Paperless!

                                                                      Sign and send business documents on the go!

                                                                      Get Started Now




                                                                              Zoho TeamInbox Resources



                                                                                      Zoho DataPrep Resources



                                                                                        Zoho DataPrep Demo

                                                                                        Get a personalized demo or POC

                                                                                        REGISTER NOW


                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now









                                                                                                              • Related Articles

                                                                                                              • Working hours

                                                                                                                Super admins and admins can view and edit this information. Managers can only view this information. Staff members will not have access to this information. This section lets you define the working hours for your business. Additionally, you can set ...
                                                                                                              • Staff Working Hours

                                                                                                                Bookings check the availability from the listed working hours and displays the slots in the booking page. By default, a staff member's working hours will be the same as the business hours. An admin can customize working hours, add additional ...
                                                                                                              • Difference between Admin, Manager, and Staff

                                                                                                                Bookings offer three user roles: Admins, Managers, and Staff. Admins have complete authority over the business details, bookings, and integrations. They can access all elements under "Settings" and edit the information. Managers can access business ...
                                                                                                              • Troubleshooting - Time Slot Availability

                                                                                                                Time slots may not be available when you normally would expect them to see on the booking page. This could be due to various reasons. 1. Working Hours Where did it go? A change in the working hours might make the time slots unavailable within the ...
                                                                                                              • Resource Availability

                                                                                                                Customize Available Times Check "Customize Available Times" to set any available time slots for the resource that are different from the usual business hours. On the "Edit Working Hours" page, set the new working hours, then click Save. The ...
                                                                                                                Wherever you are is as good as
                                                                                                                your workplace

                                                                                                                  Resources

                                                                                                                  Videos

                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                  eBooks

                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                  Webinars

                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                  CRM Tips

                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                    Zoho Show Resources