Limitations

General Limitations

1. Each user can only be migrated once per service.
   
   
1. Any data added to Google Workspace Drive post-migration cannot be migrated again to Zoho WorkDrive.
   
   
2. Duplicate entries will not be allowed for migration in both Google Workspace and Zoho WorkDrive. For example, data from multiple Google Workspace accounts cannot be migrated to a single WorkDrive account, and data from a single Google Workspace account cannot be migrated to multiple WorkDrive accounts.
   
   Note: If you wish to move data from one Google Workspace user to another, you can transfer ownership of the user's files before migrating from Google Workspace to WorkDrive. Reference: Transfer ownership of Google Workspace Drive files
   
   
2. Migrating your data to WorkDrive is not possible if there are more than 400,000 (4 lakh) folders, including subfolders, per user in your Google Workspace account.
   
3. We won't perform migration for the group email addresses in your Google Workspace account; we will only migrate data of the individual email addresses belonging to your members.
4. External sharing permissions from files and folders will not be retained in Zoho WorkDrive.
   
5. Users from different domains who migrate later will not retain sharing permissions on any files and folders migrated earlier, but sharing permissions on their personal files will be retained for the users migrated earlier.
   
6. If users in Google Workspace did not join or were inactive in Zoho WorkDrive at the time of migrating their shared files or folders, they will no longer have access to those shared files or folders, even after joining or becoming active later in WorkDrive.
   
7. Comments, revision history, and groups will not be migrated.
   
8. File size more than 25 GB will not be migrated.
   
9. Google native files (Docs, Sheets, and Slides) more 10 MB in size will not be migrated.
   
10. A user's deleted and trashed files and folders will not be migrated.
    
11. Files and folders synced to Google Workspace Drive from your computer via Backup and Sync will not be automatically migrated to WorkDrive.
    
12. Currently, our migration tool does not support the automatic conversion of Microsoft file formats (Word, Excel, PowerPoint) to Zoho native formats (Writer, Sheet, Show). To convert these files, you will need to manually switch them to the Zoho format after migration.
    
    You can move subfolders from the section "Computers" to "My Drive" to migrate them to WorkDrive. To do this, open the folder tree in the left side of Google Drive, then drag and drop the subfolders from "Computers" to "My Drive." Learn more on Google Drive
    
    Note: You cannot move primary folders from "Computers" to your "My Drive."
    
    
13. Mime types like `application/vnd.google-apps.map`, `application/vnd.google-apps.form`, and `application/vnd.google-apps.site` are not supported in WorkDrive—these are primarily Google Maps, Forms, and Sites data respectively.
    
14. A folder cannot contain files with the same name. In such cases, WorkDrive will append filename (1).extn, at the end of the file.
    
15. Filenames without an extension cannot be previewed in WorkDrive.
    
16. If a parent folder is shared but a subfolder within it has restricted permissions, the subfolder will still be migrated with the parent folder’s shared permissions.
    
17. If you've created shortcut links for a file or folder in multiple locations within your Drive account, the file or folder alone will be migrated to one of the locations in a random manner. Shortcut links will not be migrated.

1. Sharing permissions of files and folders in Shared Drives will not be retained.
2. If no member from a Shared Drive is mapped, the Shared Drive will not be migrated to WorkDrive.
   
3. Deleted Shared Drives will not be migrated to WorkDrive.