Zoho People Whats New - Q2 2026

Zoho People Whats New - Q2 2026

Hello Users!
We're excited to share the latest updates introduced in Zoho People during Q2 2026. This release brings a range of new features and enhancements designed to simplify HR operations, automate routine processes, and deliver a smarter, more connected employee experience.


Introducing Zia: AI HR Assistant New Feature

Get answers, complete HR tasks, and access information faster with Zia.

  • Get instant answers to HR-related queries using natural language.
  • Get workforce insights with reports, analytics, charts, summaries, and key trends.
  • Quickly find HR information, FAQs, and policy details without searching through documents.
  • Perform routine actions like approvals, reminders, and updates with ease.
  • Receive step-by-step guidance for navigation and configuration within Zoho People.
  • Interact through chat or voice for a seamless experience across web, mobile app, Microsoft Teams, and Slack.
  • Benefit from secure, role-based access ensuring data privacy and compliance.

Learn More

Introducing OKR in Zoho People New Feature

OKR service in Zoho People helps you define, align, and track goals in a clear and measurable way across teams and employees.


  • Turn organizational goals into measurable outcomes using Objectives and Key Results (OKRs).
  • Create and align objectives across the organization, departments, locations, and employees to ensure consistency.
  • Track progress through measurable key results and regular check-ins.
  • Improve accountability through clear goal ownership and continuous tracking.
  • Use OKRs as an evaluation parameter in performance reviews for more objective and goal-focused assessments.

Learn More

Offer and appointment letter management New Feature

Enhance onboarding with offer and appointment letter management. Create customized offer and appointment letters using mail merge templates, send them digitally, track responses, and manage the entire journey from offer rollout to candidate-to-employee transition—all from a single place.


  • Create multiple templates for different roles, regions, and hiring scenarios
  • Generate customized offer and appointment letters with compensation and joining details using mail merge templates
  • Send offer and appointment letters digitally, get them e-signed, and track their acceptance, rejection, and expiry status

Learn More

LOP reversal for past pay periods Enhancement

Automatically add or remove LOP entries from past payrolls based on attendance updates.



Auto-reverse sandwiched absences Enhancement

Automatically revert sandwich absences when associated absences are converted into attendance entries.


Leave gallery templates for Italy, France, Chile, Brazil, and Malaysia Enhancement

Leave gallery now includes preconfigured leave policy templates for Italy, France, Chile, Brazil, and Malaysia, designed to align with region-specific regulations and leave requirements.
Learn More




Avoid double penalty for attendance deviations on the same day Enhancement

You can now choose to consider only the highest attendance deviation penalty for a day, preventing multiple deductions when both grace period and strict mode policies are enabled.
Learn More



Export attendance data for payroll with detailed overtime Enhancement

You can now include overtime split details based on your organization's overtime configuration when exporting the Attendance Data for Payroll report.

Learning plan outcomes with approval settings Enhancement

Set up outcomes for learning plan completion and automatically update a learner’s designation, department, skills, location, or group. The enhancement also introduces approval settings for learning plan outcomes with support for both single and multiple conditions.
Learn More



LMS course activity log for configuration tracking Enhancement

Track all changes made to course configurations with the course activity log. View additions, removals, and setting updates along with details of the user who performed each action.
Learn More



LMS training sessions now sync with Outlook calendar Enhancement

Training sessions in Zoho People's LMS can now be automatically synced with Microsoft Outlook Calendar. Trainers and enrolled learners can view upcoming sessions directly in Outlook, and any session updates are synchronized automatically.
Learn More



Leave and attendance metrics in performance review Enhancement

Leave and attendance metrics can now be included in performance reviews, providing reviewers with greater visibility into employees' attendance and leave patterns. This helps support more comprehensive and informed performance evaluations.
Learn More



Reviewer acknowledgment for normalized ratings Enhancement

Administrators can now send updated normalized ratings for reviewer acknowledgment. Reviewers can review, accept, or reject the changes made to their assigned ratings.
Learn More



Custom button and scheduler logs Enhancement

Gain better visibility into your automations by tracking custom button actions and scheduler executions with detailed logs. Access detailed execution records in Settings > Service > Automation > Workflow and Custom Button Logs.
Learn More



Info
To explore all the latest features, enhancements, and improvements, check out our What's New in Zoho People page.

    • Recent Topics

    • All new Address Field in Zoho CRM: maintain structured and accurate address inputs

      Availability Update: 29 September 2025: It's currently available for all new sign-ups and for existing Zoho CRM orgs which are in the Professional edition exclusively for IN DC users. 2 March 2026: Available to users in all DCs except US and EU DC. 24

    • Zoho books and venmo

      Hi, Is there a way to hook Venmo into zoho books? I have a Venmo business account and want to be able to sync that. I know you can do it with the paypal integration but I dont want to use paypal for the fees and that doesnt allow me use/integrate my current

    • Updating Unit Code for New Item Creation, Quote and Invoicing is so inconvenient

      The Zoho Team has implemented many updates, but these updates should be optional. Before rolling out any new feature, they should already have a solution in place that allows users to remove or disable it if they choose not to use it. Just yesterday,

    • Payroll needs to automatically remit taxes, not just give me the calculations

      Wagepoint, PayEvo, Waveapps, etc... All your competitors deposit employee payroll, but they ALSO remit taxes automatically. Get with the program, your Payroll app is extremely sparse.

    • Creating new Teams meeting from CRM doesn't enable Team functions in the meeting

      Hi I'm trying to set up the meeting integration and I've seen that when I create a Meeting in the CRM and set the location to Online and the Provider to Teams, and complete the boxes, add a participant etc, whilst the meeting is created in Teams, the

    • Approval Process configuration is now more flexible and fully customizable

      The Approval Process is back with an improved user experience designed to make it easier to build structured, flexible, and intuitive approval workflows. Here’s a look at some of the key enhancements: Name Your Rules & Stages You can now give each approval

    • Admin Logging in as another User

      How can a Super Admin login as another user. For example, I have a sales rep that is having issues with their Accounts and I want to view their Zoho Account with out having to do a GTM and sharing screens. Latest Update (27th April 2026): With the early

    • Introducing Approval SLA for Approval Processes

      Approvals can sometimes be delayed when approvers do not respond within the expected timeframe, which can slow down your recruitment processes. With the new Approval SLA in Zoho Recruit, you can set deadlines for approval requests and define automated

    • Introducing Microsoft Word Integration in Zoho Contracts

      We are excited to announce a new feature that brings contract authoring and negotiation in your familiar environment — the Microsoft Word Integration. What This Integration Brings The Microsoft Word Integration connects Zoho Contracts with the Microsoft

    • Map My Client Locations for Zoho CRM Extension: Turn CRM Addresses Into Action

      Hello everyone, Your CRM knows who your customers are. Now, see where they are on the interactive map directly from Zoho CRM. Introducing Map My Client Locations for Zoho CRM, an extension built for businesses that rely on sales visits, field service,

    • Scheduled and Automated Report Delivery from Zoho Projects

      Zoho Projects has useful reports including task reports, timesheet summaries, and workload charts. However, there is currently no way to schedule these reports to be automatically delivered to stakeholders on a recurring basis. This means: Project managers

    • Collaborate Visually with Whiteboard in Zoho Projects

      Whiteboard in Zoho Projects allows you to collaborate visually by creating diagrams, annotating designs, and sketching project workflows using shapes, text, and images within project modules. Team members can work simultaneously, improving productivity

    • Fields in MS-Word Template

      With the new MS-Word integration, how does one create fields in an imported MS-Word document which can then automatically be populated with an Intake Form?

    • Zoho Bookings Flow Step not Triggering on Appointment booked

      I noticed yesterday that my appointment booked flows were not triggering when we had booked appointments in Zoho Bookings. I checked the trigger and noticed the trigger values updated to be defined to a workspace and service event rather than our whole

    • UCP: Why We Killed the Multi-Portal Mess and Simplified Customer Self-Service

      Let's talk about the multi-portal mess nobody wants to admit that it exists. Your customer needs an invoice from one app, wants a ticket update from another, and has a project waiting in a third, each behind its own login, its own UI, its own "was it

    • Zoho Tables is now available in Zoho One!

      Hello Zoho One users, We’re excited to announce that Zoho Tables is now included as a part of Zoho One suite! As teams grow, managing projects, approvals, inventories, campaign trackers, and operational workflows across multiple spreadsheets become difficult.

    • Zoho Publish is now available in Zoho One!

      Hello Zoho One users, We’re excited to announce that Zoho Publish is now included as part of the Zoho One suite! As businesses grow, managing Google Business Profiles across many locations becomes challenging. Business information needs to stay accurate,

    • 📣 Ask the team behind Zoho SalesIQ: Summer '26 Q&A

      Hi everyone! Following our recent webinars, Summer '26 Release: What's New in Zoho SalesIQ—where we walked you through all the new features, what they do, and how they work—and Driving the AI Evolution: Building Smarter Customer Experiences with Zoho

    • Upcoming update to field values in Zoho Books - Zoho Analytics integration

      Hello Users, We'd like to inform you of an upcoming update to the tax_category values in the Zoho Books integration for Zoho Analytics from October 20, 2026. What's Changing? tax_category field values are being renamed to align with the conventions already

    • Announcing the new SKILL.md for Zoho CRM and the updated OAS repository!

      We are introducing a new zoho-crm skill to make working with Zoho CRM Developer tools (like APIs, functions, widgets, client scripts, queries etc) easier and faster, with the help of AI in your preferred AI harness like Claude Code, Codex, Cursor, VSCode

    • Kaizen #259 - Working with Zoho CRM APIs using zoho-crm skill

      In the previous Kaizen, we introduced the zoho-crm skill and discussed how it can work with different CRM developer capabilities. The zoho-crm skill makes it easier to work with Zoho CRM without having to remember every API endpoint, request structure,

    • How can I populate dropdown data with information from another source or app?

      I want to maintain a list of items in another app (say in excel or another database) and sync those as items in a drop down menu, instead of copy pasting to import. Is this kind of a feature available?

    • Zoho Community Digest - September 2026 | Part 1

      Hi everyone, and welcome back! September opens with a strong set of updates. Zoho CRM brings workflow automation down to the subform row level and ships a new SKILL.md for AI-assisted development, Zoho Desk introduces conditional branching with Automation

    • Tip #88 – Manage Incoming Support Requests Efficiently with the Service Queue – 'Insider Insights'

      Hello Zoho Assist Community! Not every team has a dedicated IT department or a fully built-out sysadmin setup. For smaller teams, when something breaks, there's no internal ticket system to log into, no helpdesk queue to route through, and no clear way

    • Delete CRM Portal

      How do I delete portals from my CRM? I created one just to test, it is not in use and is disabled but it's existence is preventing me from marking fields in modules as "required" unless I make it 'read/write' in the portal first. I'd rather just delete

    • Zoho Books | Product updates | July 2026

      Hello users, We’re excited to bring you the latest updates in Zoho Books for July 2026! This month's release introduces Terminal Payments, CMP-08 filing for composition taxpayers, SEPA Credit Transfer support, and Self-Billed Credit Notes and Debit Notes

    • Calendar invites from Contacts not being assigned to Account in CRM

      Hi all It's that time of year again when I try to get calendar and meetings sorted in CRM. I have two way sync enabled. I have the option set to check for customer meeting invitation mail and to add them as meetings. However, whilst those meetings show

    • Kaizen #258 - Getting Started with zoho-crm SKILL.md

      Howdy tech wizards, Welcome to a fresh week of Kaizen. This week, we are taking a look at the zoho-crm SKILL.md, an Agent Skill designed to help AI coding agents work with Zoho CRM’s developer capabilities. What is zoho-crm SKILL.md? The zoho-crm skill

    • Zoho Tables is now live in Australia & New Zealand!

      Hey everyone! We’ve got some great news to share — Zoho Tables is now officially available in the Australian Data Center serving users across Australia and New Zealand regions! Yes, it took us a bit longer to get here, but this version of Zoho Tables

    • Dashboard/Component filter by probability

      Hi all Can I request the ability to add a Component or Dashboard filter for Deal Probability? Would be useful to be able to see data of deals more than 60% probable. Olly

    • Stock (on-hand) Items not updated after using Composite items

      Hi there, I created a Composite item (consist of 3 items). After I created the Composite item, I invoiced it and shipped the items. However the actual stock on hand of the 3items didn't change at all. Have you guys encountered this? Thank you Regards,

    • Is there a way to show contact emails in the Account?

      I know I can see the emails I have sent and received on a Contact detail view, but I want to be able to see all the emails that have been sent and received between all an Accounts Contacts on the Account Detail view. That way when I see the Account detail

    • Important changes for users with Zoho accounts in the UAE and other Data Centers

      What's changing? Previously, the same email address could be used to create separate Zoho accounts in both the UAE data center and another Zoho data center (such as US, EU, IN, AU, JP, CA, SA or SG). With this change, an email address can be associated

    • Conditional Layouts On Multi Select Field

      How we can use Conditional Layouts On Multi Select Field field? Please help. Moderation update: Multi-select picklist fields are now supported in Layout Rules. Additionally, Layout Rules is now available in the Professional Edition. These updates have

    • Zoho Marketing Automation WhatsApp Campaign Import Sync for Zoho Analytics

      WhatsApp is a critical channel in modern marketing, yet WhatsApp Campaign metrics from Zoho Marketing Automation currently cannot be natively imported into Zoho Analytics via the default advanced analytics connector. Integrating this into the standard

    • merge the Multiple POs to single PO if Vendor of PO"s --in Zoho Inventory

      HI Merge the Multiple POs to single PO if Vendor of PO"s are Same ----in Zoho inventory Please provide any work around to achive this .

    • Is there a CRM Deluge function available to convert an RTF (rich text field) to plain text (with no formatting tags)?

      I know that we can run reports so that RTF fields can either show as plain text or the text or the text with the formatting fields included (which is wonderful, btw, as it helps me adjust tags when I need to troubleshoot and just see what I need to see

    • 【Zoholics Japan 2026】ITreview 口コミ投稿キャンペーンを実施します！

      ユーザーの皆さま、こんにちは！ 2026年9月25日（金）開催の「Zoholics Japan 2026」会場にて、 Zoho CRM・Zoho Workplace・Zoho Mail を対象とした「ITreview 口コミ投稿キャンペーン」を実施します！ Zoholics にご来場いただく皆さま、ぜひこの機会に普段お使いの Zoho 製品について、率直なご感想をお聞かせください。 【キャンペーン内容】 対象製品： ・Zoho CRM ・Zoho Workplace ・Zoho Mail キャンペーン実施時間：

    • Contact removed when picking ticket template.

      hi new to Desk rolling out to company, replacing Freshdesk. Is there way to keep the in context contact when selecting a template? When you choose a template you lose the contact!

    • Using IMAP configuration for shared email inboxes

      Our customer service team utilizes shared email boxes to allow multiple people to view and handle incoming customer requests. For example, the customer sends an email to info@xxxx.com and multiple people can view it and handle the request. How can I configure

    • Next Page