Product Updates in Zoho Workplace applications | January 2026

Product Updates in Zoho Workplace applications | January 2026

Hello Workplace Community,

Let’s take a look at the new features and enhancements that went live across all Workplace applications for the month of January.

Zoho Mail 

Zoho People Notifications preview in Zoho Mail

Notification emails from Zoho People can now be viewed directly in your Zoho Mail preview pane in Zoho People format, making it easier to stay updated.

Switch reply emails header layout

Choose how the email header appears in the reply email — either in a Compact single-line layout or in the Full header layout as shown in the original message.

Enhanced Add to filter pop-up

The Add to filter pop-up in email preview has been enhanced. You can now view view all filters that have been created along with the option to sort and check whether the new condition matches any existing filter conditions.

Summarize content using Zia for Mail

Quickly summarize content in Shared Mailbox and Streams using the Summarize feature with Zia for Mail.

Simplified domain verification for BigRock domains

Verifying your domain ownership just got easier. Admins can now directly log in to BigRock DNS provider’s page from Admin Console when your domain is hosted with BigRock.

Smarter imports from cloud services

Admins can now import users and groups from Google Workspace and Microsoft 365 using custom selection criteria.

Rules and alerts moved to Mail Settings

Incoming/outgoing rules and smart incoming/outgoing alerts are now moved to Mail Settings under Admin Console.

Enhanced login history with device and session details

Login tracking just got better. You can now view device details and session status like active/inactive from the users’ login history page from the Admin Console.

Zoho Calendar

Zoho Calendar Mobile App updates

We’ve introduced Resource Booking on the Zoho Calendar mobile app to help you manage and book resources effortlessly on the go.
  1. Book meeting rooms – Reserve meeting rooms directly from the mobile app.
  2. Room availability – View up-to-date room availability based on location.
  3. Location Switching & Filters – Switch locations and apply filters to find available rooms faster.
  4. QR code booking – Scan QR codes to book meeting rooms instantly.
  5. Centralized booking management – View and manage all your resource bookings in one place.
Update now and manage your resources anytime, anywhere!

Set availability status while creating events

You can now set your availability as Free, Busy, Tentative, or Remote while creating an event, helping others understand your status at a glance and enabling clearer scheduling.

Simplify event creation with Zia!

Zia for Calendar helps you create events using natural language, generate smart event titles and descriptions, and simplify event creation directly within Zoho Calendar.

Zoho Cliq

AI-generated summaries on Zendesk tickets

With Zendesk integration in Cliq, you can now get:
  1. AI-generated summaries for your tickets and reports.
  2. Customize bot notifications to stay informed only about the events that matter.
  3. Access detailed, filterable ticket reports with insights into satisfaction rates, user-specific monthly ticket graph, and group-level ticket reports.

Zoho Connect

Take control of your network

Admins can now view and control how storage is used across the network. This helps track storage consumption, limit usage, and understand where space is going.

@all in posts and comments

When you want to @mention a group wall/company wall, instead of the wall name, simply type @all to notify all members at once. This is perfect for important updates that shouldn’t be missed.

Control who can create questions, ideas, and polls

As a admin, you can now decide who can create specific post types like Questions, Ideas, and Polls.

Zoho Sheet

Capture data straight into your spreadsheet using forms!

Zoho Sheet now allows you to create forms, manage, and share them within your organization or externally. All of the responses are collected in real time in your spreadsheets, organized, and ready for further analysis.

Zoho Trident

Deliver quarantined emails

Organization admins using Trident can now review and act on quarantined emails directly within Trident. From the quarantined email notification, admins can choose to deliver the email to the intended recipient after reviewing it. (Available on Mac and Windows)

Block and reject future emails

When you receive emails with malicious content, or if any user spams you repeatedly or seems untrustworthy, you can choose to block and reject all future emails from that sender. This will move the current email to the Spam folder and bounce all future emails from the sender back to them. (Available on Mac only)

Know when emails track you

Tracking or spy pixels can pick up on your private data, such as when and where you read the email, IP address, and more, to report it back to the sender. Trident can now automatically detect emails containing spy pixels and display a warning. (Available on Mac only)

Stay alert during email exchanges

A warning message is now displayed in the following cases to protect users against malicious content and phishing attempts.
  1. Sending and receiving emails from people outside an organization.
  2. Receiving emails from unverified domains or senders. (Available on macOS only)
  3. Receiving emails from a new email address for the first time.
  4. Receiving emails with suspicious URLs.
(Available on Mac and Windows) 

Access shared mailboxes

You can now view and access shared mailboxes in Trident, which are created in the Zoho Mail web app. This enables collaborative email management, allowing multiple team members to access and respond to emails without flooding individual inboxes. (Available on Mac and Windows)

Zoho WorkDrive

File Suggestions (Beta): Find Files Faster with AI-Powered Recommendations

Employees often spend a significant part of their workweek searching for the right files. File Suggestions helps reduce that effort by anticipating what you need and surfacing the most relevant files instantly.

The feature studies your activity patterns, access history, and team interactions to recommend files you have recently accessed, frequently worked on, or commonly use, along with files your team engages with regularly. You can explore all these smart recommendations anytime from the File Suggestions tab in the left panel.

Zoho WorkDrive + Zoho MCP: Turn Prompts into Actions with Zoho MCP (Early Access)

Zoho WorkDrive is now integrated with Zoho MCP (Model Context Protocol), a new service that connects your apps and AI agents to automate complex workflows with a single prompt. By setting up your MCP server, you can link WorkDrive with more than 950 Zoho and third-party applications, allowing AI agents like Claude, OpenAI, Copilot, or Cursor to perform multi-step actions across apps.

Once configured, Zoho MCP enables AI agents to understand context and execute multi-step actions automatically.

For example, by typing a prompt like:

"Move ‘Finalised Presentation.ppt’ to the Approved Presentations folder in WorkDrive and share it with {user_email} with a natural language message."

Your agent will move the file to the specified folder in WorkDrive, share it with the intended recipient, and include a natural language message, all triggered by a single instruction. No manual steps, no app switching, and no coding required.

Ask Questions on Files: Let Zia Find Answers Hidden in Your Files (Beta)

Finding specific details inside lengthy documents can often be time-consuming. With Zia, you no longer need to scroll through pages or use keyword searches to locate what you need. You can now ask questions directly within your files and get instant answers drawn from the file’s content.

Open any supported file in Preview mode, click the Zia icon in the right pane, and select Ask questions from this file. Type your query, such as “List the sales numbers from this report”, and Zia will display the exact answer along with the relevant context.
  1. Supported plans: Business plan and Zoho One bundle.
  2. Available for users in the US, IN, and EU data centers only.

Media Content Summarization: Get Instant Insights from Audio and Video Files

WorkDrive’s File Summarization now goes beyond documents, spreadsheets, images, and presentations to include audio and video files. With this enhancement, Zia can automatically transcribe and summarize media content, giving you quick insights without the need to replay lengthy recordings.

Workflows: External User Support

WorkDrive Workflows now support external users, making it easier to collaborate on structured processes with clients, vendors, or partners outside your organization. You can now assign tasks such as reviews or approvals to external participants directly within a workflow, ensuring seamless coordination across teams. Earlier, workflows were limited to internal team members.

Along with this update, client users can now trigger automatic workflows. Previously, they could only start manual workflows and perform transitions.

Supported plans: Business plan and Zoho One bundle.

Archive Team Folders: Put Inactive Team Folders on Pause

You can now archive Team Folders that are no longer in active use but may be needed later. Archiving helps teams keep their workspace organized without losing access to important data. Once a Team Folder is archived, no users can access its files or folders, but all data, structure, and sharing permissions remain intact.

Zoho Workplace: Now Supports WorkDrive Client Users and Feature Add-ons

Zoho Workplace customers can now enhance their WorkDrive experience by purchasing Client User subscriptions and Feature Add-ons. As WorkDrive is included in the Workplace bundle, these add-ons make it simple to bring in external collaborators and enable advanced features whenever your team needs them.

Edit Permissions for Non-Zoho Formats

Team admins can enable or restrict editing of non-Zoho file formats using Zoho Editors, giving organizations complete control over how files are edited within WorkDrive.

Redesigned Admin Dashboard

We’ve redesigned the Admin Dashboard to give admins clearer visibility into plan details, storage usage, and key activity insights. You’ll receive automatic storage alerts as capacity nears its limit, helping you stay ahead of potential disruptions and keep your team working without interruption.

Zoho Writer

Print preview in Writer's desktop app

View exactly how your document will look before you print it.








    • Sticky Posts

    • Product Updates in Zoho Workplace applications | January 2026

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications for the month of January. Zoho Mail Zoho People Notifications preview in Zoho Mail Notification emails from Zoho People

    • Product Updates in Zoho Workplace applications | December 2025

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this December. Zoho Mail Block emails without notifying the sender Block emails without sending a rejection notification

    • Product Updates in Zoho Workplace applications | November 2025

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this November. Zoho Mail Format comments easily using Slash Commands With Slash commands, you can easily format text, insert

    • Product Updates in Zoho Workplace applications | October 2025

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this October. Zoho Mail Create Signature from Compose window You can now effortlessly create a Signature using the Create

    • Product Updates in Zoho Workplace applications | September 2025

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this September. Zoho Mail Attach email as EML file in Compose Effortlessly attach emails as EML file in Compose by simply

    • Recent Topics

    • 550 5.4.6 Unusual sending activity detected. Please try after sometime

      Hi, I am receiving this error message when trying to send my emails. The only reason I can think why this is happening is my previous two emails were bounced back to me due to a non working mailbox error. I have followed the online links for unblocking

    • Projects Home Customization

      Hello! We've been in Zoho One since July of last year, and my team has started providing feedback on what they'd like to do. Their latest wish is that they could have more control over the Projects Home content. For example, they want a card that shows

    • IMAP search support

      Does Zoho Mail support IMAP search? https://www.rfc-editor.org/rfc/rfc9051.html#name-search-command TEXT <string> Messages that contain the specified string in the header (including MIME header fields) or body of the message. Servers are allowed to implement

    • Performance is degrading

      We have used Mail and Cliq for about three years now. I used to use both on the browser. Both have, over the past 6 months, had a severe degradation in performance. I switched to desktop email, which appeared to improve things somewhat, although initial

    • Cannot reorder fields in Page Layout in Expenses and Purchase Requests

      It is very inconvenient that the custom fields in Page Layout cannot be re-ordered. The only way is to remove the fields and re-create them; however, it is impractical. This would affect the reports and dashboards we are having. Not able to re-order the

    • bouncing emails

      My recurring invoices have bounced back

    • Probable Scam / Phising attempt from email pretending to be Zoho

      I think this is a scam email right? It says "zohCworkplace.com". I'm on the Mail Free plan The link in the CTA button seems to go to a redirect. Just wanted to bring it up to the security team.

    • Feature Request: Ability to set Default Custom Filters and apply them via URL/Deluge

      I've discovered a significant gap in how Zoho Creator handles Custom Filters for reports, and I'm hoping the Zoho team can address this in a future update. This limitation has been raised before and continues to be requested, but remains unresolved. The

    • Email Address Search in "To" Field Search is broken, Zoho refuses to fix it

      Typing a part of the email address string other than the beginning of the string does NOT work, I kindly urge Zoho to fix this. Let's say you remember writing an email so someone called "smith" from company "corp.com", but can't remember their first name,

    • Emails not being received by @hotmail.com, @outlook.com and a few others

      When I try to send emails from zoho mail to people with email addresses ending @outlook.com and @hotmail.com (and a few others), I get a 'delayed' automatic email and then a few hours later, an 'undelivered' automatic email. This has started a few months

    • scroll bar for far left of screen

      I am unable to even see the scroll bar to the right of "inbox" etc on the left; it is stuck at "streams" and I can't get to inbox or anything else. It would help if it could be made a lighter color as the black or dark grey can't bee seen.

    • OUt of office every friday

      Hi, I tryed to configure my out of office, because i'm not working or emailing on fridays. But when i select only friday as unavailable day, the out of office still sets for the whole week. What am I doing wrong?

    • Signature line

      How do I set signature line in email

    • Zoho email

      I cannot send email to mail.ru

    • 【参加無料】東京 Zoho ユーザ交流会 NEXUS ー CRMで始めるマーケティング事例 / AI活用法(Zia Agents)

      ユーザーの皆さま、こんにちは。コミュニティチームの藤澤です。 3月27日(金)に東京、新橋で東京 Zoho ユーザー交流会 NEXUS を開催します！ 昨年度までより、さらにパワーアップして戻ってきました！ ユーザー活用事例は、2人のユーザーさんからお話しいただきます。Zoho サービスの活用の幅を広げたい方や、他のユーザーの利用法を気軽に知りたい方など、多くの方にとって学びのあるセッションになること間違いなしです✨ また今年は、これまで以上に、AI機能にも焦点を当てて行く予定です。 初回として、Zoho社員からZoho

    • Issue Exporting Data – CSRF Token Invalid Error

      Dear Zoho Team, We are experiencing an issue when exporting data from our Analytics workspace. Whenever we attempt to export data from our analytical pool, the system displays the following alert message: Alert Message: The CSRF token is invalid. It could

    • Deluge Learning Series – Client functions in Deluge | January 2026

      We’re excited to kick-start the first session of the 2026 Deluge Learning Series (DLS) with Client functions in Deluge. For those who are new to DLS, here’s a quick overview of what the series is all about: The Deluge Learning Series takes place on the

    • Zoho Mail 505 error I can not send email

      Hi, I’m having issues sending emails from my custom domain email address. When I send emails to Outlook addresses, I receive an “Undeliverable 505” error. However, emails send and receive correctly when I use Gmail. This is important for my business,

    • Multiple MFA Methods

      With SMS-based MFA methods being discontinued, there is now no way to have mutliple MFA methods. I'd like to add my zoho account on two seperate phones using the Google Authenticator app. In the https://accounts.zoho.com/home#multiTFA/modes you can only

    • Reuse Standalone Function

      I noticed that there's a missing information in documentation to reuse a standalone function and it is because the parameters require an argument. Here is my code and it is working. response = invokeurl [ url: "https://people.zoho.com/api/v3/function/sample/execute"

    • Domain renewals

      Need to know how hoe to renew the domain

    • MX shopify problem

      hello, i added all MX values in my shopify DNS - it shows those values on the shopify panel + your toolkit. I tried to send some email and it works, however on my gmail it says they cant verify this email. When i try to answer into my domain's email -

    • Best Way to Manage Email Notifications While Running a Strategy Website

      I am currently managing a content-based website, and I use Zoho Mail for handling contact forms, user queries, and collaboration emails. One challenge I am facing is organizing incoming emails efficiently, especially when messages come from different

    • What is the maximum email domains ?

      I help manage about 20 associations and I'm looking for a way to centralize them in one place. Does Zoho Mail pro or enterprise support 20-30 domains for 3-5 users each?

    • Add to Workdrive filter

      I'm trying to create a filter that will upload attachments in emails and the e-mail body to a folder in workdrive. I am able to do one or the other (attachment, or e-mail content), but not both. I first tried it using the "Email (EML) + attachment" option.

    • Forgot my admin Panel Id and password

      Sir, I have an account , where a domain mycityestate.in is added for Zoho email , now it is hard for me to manage email because i have forgotten the Email account and password registered with Admin Panel of Zoho. Just need email name which is registered

    • MCP no longer works with Claude

      Anyone else notice Zoho MCP no longer works with Claude? I'm unable to turn this on in the claude chat. When I try to toggle it on, it just does nothing at all. I've tried in incognito, new browsers, etc. - nothing seems to work.

    • Image Compression Options

      Much better if we have level of options to compress the image [20%, 40%...] We are dealing with service reports daily that has before and after photos (image field)- the file size too large and one thing, the current limit is 10mb or 15mb for report

    • Blocklist candidates in Zoho Recruit

      We’re introducing Block Candidate, which helps recruiters to permanently restrict a candidate from applying to current/future job openings. Once the candidate is blocked, they will no longer be able to participate in the recruitment process. This will

    • Pass shipping info to payment gateway Zoho Books to Authorize.net

      For some reason the integration from Zoho books to Authorize.net does not pass the shipping address. Authorize.net is ready to receive it, but zoho books does not send it

    • Knowledgebase SEO

      We have a custom-domain mapped help center that is not restricted via login. I have some questions: a) will a robots.txt file still allow us to control indexing? b) do we have the ability to edit the sitemap? c) do category URLs get indexed by search

    • Problem with CRM Connection not Refreshing Token

      I've setup a connection with Zoom in the CRM. I'm using this connection to automate some registrations, so my team doesn't have to manually create them in both the CRM and Zoom. Connection works great in my function until the token expires. It does not refresh and I have to manually revoke the connection and connect it again. I've chatted with Zoho about this and after emailing me that it couldn't be done I asked for specifics on why and they responded. "The connection is CRM is not a feature to

    • New Features: Repeat Last Action, Insert Cut/Copied Rows/Columns and Hyperlink

      You might have noticed the constant updates to Zoho Sheet of late. Here are 3 more features that have been added to Zoho Sheet recently: F4 - Repeat Last Action Insert Cut/Copied Rows and Columns Insert Hyperlink Here is a screen cast demonstrating each of these features. Read further below to learn more about these new features. F4 - Repeat Last Action: You can now repeat the last action you made on your spreadsheet by using the keyboard shortcut, F4. It is quite handy and helps you get your work

    • Need help getting my mail on iPhone and Tablet

      I need to access my Zoho mail via the iPhone Mail app. I have entered the login name, password and the incoming and outgoing servers, which my Mail Settings page says are imappro.zoho.com and smtppro.zoho.com. The iPhone keeps saying it cannot authenticate.

    • Add an background image to an email template in CRM

      Hi all, We wants to put an background image behind all our email templates. Is there a way to import this thru html. If i put the option background image in <body style="background-image:...</body> and i look to the preview it shows our background, but

    • Is there a way to show contact emails in the Account?

      I know I can see the emails I have sent and received on a Contact detail view, but I want to be able to see all the emails that have been sent and received between all an Accounts Contacts on the Account Detail view. That way when I see the Account detail

    • How do I bulk archive my projects in ZOHO projects

      Hi, I want to archive 50 Projects in one go. Can you please help me out , How can I do this? Thanks kapil

    • Copy contents of File Upload Field into Workdrive

      Hello, I have set up our CRM so that a Workdrive folder is automatically created for each Deal via workflow, this adds the id of the folder into a dedicated field. We also have a field on each Deal called 'Approved Layout', which is a file upload field.

    • Deleting a memorized email address

      How can I delete a memorized email address? Even though the address has been deleted from Contacts, Zoho mail still auto suggests the address when typing it into the TO field. Thanks!

    • ZeptoMail API

      Hello Since today, we experience issues with the ZeptoMail API. When trying to send e-mails using: https://api.zeptomail.eu/v1.1/email we receive the error: (503) Site unavailable due to a traffic surge. Please try again shortly. I kindly ask you to identify

    • Next Page