The Health Insurance Portability and Accountability Act (including the Privacy Rule, Security Rule, Breach notification Rule, and Health Information Technology for Economic and Clinical Health Act) ("HIPAA"), requires Covered Entities and Business Associates to take certain measures to protect health information that can identify an individual. It also provides certain rights to individuals. Zoho does not collect, use, store or maintain health information protected by HIPAA for its own purposes. However, Zoho Analytics provides certain features (as described below) to help its customers use Zoho Analytics in a HIPAA compliant manner.
HIPAA requires Covered Entities to sign a Business Associate Agreement (BAA) with its Business Associates. You can request our BAA template by sending an email to firstname.lastname@example.org .
Zoho Analytics provides the following features for all the users with Standard Plan or above to help its customers use Zoho Analytics in a HIPAA compliant manner.
Zoho Analytics allows you to take utmost care when it comes to handling ePHI .
To secure the ePHI column, right click the column and select
Mark as Personal Data
. The data will be encrypted and saved in our servers. While exporting views containing such data, the columns marked as personal data will not be included by default to avoid accidental sharing.
Zoho Analytics encrypts all personal information in our servers for enhanced security. We have handled data encryption at various levels.
We have brought in extra measures to secure your data and keep it private.
Zoho Analytics provides various options to transfer your ePHI data anytime. Zoho Analytics allows you to obtain your data at 3 levels.
Zoho Analytics provides a set of security options that enable you to control and manage access to your account such as IP restriction and controlling the various sharing & collaboration options. These options ensure that your data is accessible only by trusted users.
Zoho Analytics allows you to keep track of the user accesses and activities performed in Zoho Analytics. This allows you to monitor who has accessed the data, is the data modified, shared or exported.
The activity logs data will be saved in a workspace for a year. You can export the older data for your use.
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.
Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.
Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.
Make the most of Zoho CRM with these useful tips.