Overview

Zoho Backstage saves you time by automating your email communications or enabling you to schedule them in prior. Maintain your relationship with the audience by editing any of the personalized email templates or creating your own.

Creating a Master Template

1. Navigate to Communicate > Emails from the Dock.
2. Expand the Preferences section in the left pane.
   
3. Click the Master Template tab. A preview of the master template you have designed will be displayed on the right pane.
   
4. Click the Edit Master Template link.
   
5. Click the Content tab in the left pane.
   
1. Add content blocks or elements to the template by clicking and dragging them from the left pane to Email Design area in the right pane.
   
2. Edit information in each content block or element, if necessary.
   
6. Click the Page Style tab in the left pane. The settings from the master template will be applied here.
   
1. Expand the Top Bar section and click the Edit Top Bar button to modify it.
   
2. Expand the Header & Footer Bar section and click the Edit Header or Edit Footer button to modify it.
   
3. Expand the Outer Theme section and click the Edit Outer Theme button to modify it.
   Note: Editing the Top Bar, Header & Footer Bar, and Outer Theme of the email template will disconnect it from the master template. This means that any changes made to the master template will not be synced with the email template after that.
7. Click the Preview link in the Email Design area to see how your master template will appear.
   
8. Click the Save Template button.
   
1. Alternatively, click the Close button to exit without saving any changes.

Note: The design set up in the Master Template can be changed for individual templates, if needed. Editing these settings for individual templates will disconnect the template from the master template. Any changes done to the master template will not reflect in the disconnected email template.

Pausing All Emails   

1. Navigate to Communicate > Emails from the Dock.
2. Expand the Preferences section in the left pane.
   
3. Click Sending Options.
   
4. Disable the Send All Emails toggle.
   
5. The Pause All Emails alert pop-up appears. Click Pause Emails.