1. USA
   
2. UK
   
3. Australia
   
4. Canada
   
5. India
   
6. Global (Singapore, Philippines, Indonesia, New Zealand, Brazil, Chile, Colombia, Hong Kong, Japan, Vietnam, Malaysia, Thailand, Mexico, Switzerland, Argentina, Uruguay, Peru etc)
   

Note: Ensure you enable a payment mode before setting up tax for any of the countries in the global edition.

Enable tax for your portal 

1. Go to Portal Settings > Payments from the top bar of your portal.
   
2. Click the Tax Rates tab. 
3. Click the Enable tax button in the Tax rates tab. The Confirm tax setup dialog box will be displayed.
   
4. Click the Continue button. The Add organization details panel will be displayed.
   
5. Enter the name of your organization in the Organization Name textbox.
   
6. Enter the address in the Organization Address area.
   
7. Click the Next button. The Add tax panel will be displayed.
   
8. Enter the tax details such as name and percentage.
   
9. Click Save.

Note:

1. The first tax rate you add will be labeled as the default tax rate for your portal. You can change the default tax rate at any time if you add multiple tax rates.
   
2. You can add new tax rates and set up tax groups in the Tax rates tab.
   

To modify the organization details

1. Go to Portal Settings > Payments from the top bar of your portal.
   
2. Click the Tax Rates tab. 
3. Click Edit for your configured payout country. The Edit organization details panel will be displayed.
   
4. Modify the necessary details, such as the organization name and address.
   
5. Click Done to save your changes.
   

Add a tax rate

1. Go to Portal Settings > Payments from the top bar of your portal.
   
2. Click the Tax Rates tab. 
3. Click Add tax in the top-right corner. The Add tax panel will be displayed.
4. Enter a name for your tax.
   
5. Enter the percentage to apply the tax rate at.
   
6. Click Save.
   

Note: You cannot delete a tax rate after it is created.

To apply a tax rate to an event 

1. Go to Registrations > Setup > Tax from the dock.
   Note: This option will only be visible if you set paid ticket classes
2. Click the Change button.
3. Select the Taxable radio button to collect tax from your attendees.
   
4. Click the Done button.
   

Note:

1. The default tax rate that you set for your portal will be applied to all ticket purchases across all your events.
   
2. To modify existing tax rates, click the Manage link in the top-right corner of the Tax section.
   
3. When you refund an event order or an individual ticket, the tax associated with it will also be refunded to the attendee or purchaser.
   

To make an event non-taxable 

1. Go to Registrations > Setup > Tax from the dock.
   Note: This option will only be visible if you set paid ticket classes
2. Click the Change button.
3. Select the Non-taxable radio button to exempt your event from tax.
   
4. Click the Done button.
   

Add a tax group 

1. Go to Portal Settings > Payments from the top bar of your portal.
   
2. Click the Tax Rates tab. 
3. Click Add tax group in the right corner. The Add tax group panel will be displayed.
   
4. Enter a name to help you identify the tax group.
   
5. Select the checkboxes next to the tax rates that you want to add to the group.
   
6. Click Save.
   

Note: To create a tax group, you must have more than one tax rate created.

View a tax rate

1. Go to Portal Settings > Payments from the top bar of your portal.
2. Click the Tax Rates tab. 
3. Click the menu for a tax rate.
   
4. Click the View option. The tax details will be displayed in a panel.
   
5. Click Close when done.
   

Edit a tax rate 

1. Go to Portal Settings > Payments from the top bar of your portal.
2. Click the Tax Rates tab. 
3. Click Edit for a tax rate. The Edit tax panel will be displayed.
   
4. Modify any of the details, such as name, percentage, or tax rate grouping.
   
5. Click Save.
   

Set a default tax 

1. Go to Portal Settings > Payments from the top bar of your portal.
   
2. Click the Tax Rates tab. 
3. Click Make default for the tax rate you want to set as the default.

Note: Setting a tax rate as the default will apply the tax rate to all future transactions in your portal.